Solved BSOD after new psu and graphics card installed, error 0x0000003b

lyon549

New member
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I have re-installed all of my graphic drivers, uninstalled my antivirus (Avast), and nothing seems to be working. It doesn't seem to happen at a specific time, it just randomly will BSOD every few days. I uploaded the logs using DM Log Collector.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bitAMD A8-3850 APU with Radeon(tm) HD Graphics8.00 GBAMD Radeon R9 200 Series
Computer type
PC/Desktop
OS
Microsoft Windows 7 Professional 64-bit
CPU
AMD A8-3850 APU with Radeon(tm) HD Graphics
Motherboard
BIOSTAR Group A55MH
Memory
8.00 GB
Graphics Card(s)
AMD Radeon R9 200 Series
Sound Card
(1) VIA HD Audio (2) Screaming Bee Audio (3) AMD High De
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) AMD 2+0 Stripe/RAID0 SCSI Disk Device (2) WDC WD10EALX-009BA0 SCSI Disk Device (3) AM10 USB Device
I also tried scanning with sfc /scannow, and repairing with my windows disk because I thought that it might have been a corrupted update but neither of those worked.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bitAMD A8-3850 APU with Radeon(tm) HD Graphics8.00 GBAMD Radeon R9 200 Series
Computer type
PC/Desktop
OS
Microsoft Windows 7 Professional 64-bit
CPU
AMD A8-3850 APU with Radeon(tm) HD Graphics
Motherboard
BIOSTAR Group A55MH
Memory
8.00 GB
Graphics Card(s)
AMD Radeon R9 200 Series
Sound Card
(1) VIA HD Audio (2) Screaming Bee Audio (3) AMD High De
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) AMD 2+0 Stripe/RAID0 SCSI Disk Device (2) WDC WD10EALX-009BA0 SCSI Disk Device (3) AM10 USB Device
When you said you tried sfc /scannow it didn't work, are you saying it wouldn't run or that it couldn't repair the files or that it ran and found no integrity violations?

Both dumps show the same thing

Code:
lmvm atikmdag
start             end                 module name
fffff880`15ea8000 fffff880`16db8000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Thu Apr 17 21:13:16 2014 (53508A3C)
    CheckSum:         00EAEEE6
    ImageSize:        00F10000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
That is your graphics driver

Try downloading the latest driver from Download Drivers Uninstall the old drivers and then follow these instructions and check ATI display drivers only
http://www.sevenforums.com/tutorials/83814-drivers-clean-left-over-files-after-uninstalling.html Then install your downloaded drivers, select custom install and if possible install only the display driver. CCC is not necessary nor are most of the other things they include in the driver download.

Could you be more specific in your hardware descriptions please. Exactly which graphics card do you have, also the manufacturer, model and size of your power supply and exactly what drives do you have in Raid 0? It would help us to help you if you are as descriptive as possible on all hardware. What is an AM10 USB device, for example.
 

My Computers My Computers

  • At a glance

    Windows 11 ProRyzen 9 5900X32GB G Skill DDR4-3600EVGA RTX 3080 FTW 3 Ultra
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • At a glance

    Windows 11 ProIntel Ultra 9 288V32 GB LPDDR5X 8533
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
The card I added was a Sapphire R9 270, and the PSU was the one in this Link, Graphics card Link. Also when I did the sfc /scannow it didn't find anything to replace, but it did finish the scan. I also already re-installed my graphics card drivers, and it didn't help but I will again.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bitAMD A8-3850 APU with Radeon(tm) HD Graphics8.00 GBAMD Radeon R9 200 Series
Computer type
PC/Desktop
OS
Microsoft Windows 7 Professional 64-bit
CPU
AMD A8-3850 APU with Radeon(tm) HD Graphics
Motherboard
BIOSTAR Group A55MH
Memory
8.00 GB
Graphics Card(s)
AMD Radeon R9 200 Series
Sound Card
(1) VIA HD Audio (2) Screaming Bee Audio (3) AMD High De
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) AMD 2+0 Stripe/RAID0 SCSI Disk Device (2) WDC WD10EALX-009BA0 SCSI Disk Device (3) AM10 USB Device

My Computers My Computers

  • At a glance

    Windows 11 ProRyzen 9 5900X32GB G Skill DDR4-3600EVGA RTX 3080 FTW 3 Ultra
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • At a glance

    Windows 11 ProIntel Ultra 9 288V32 GB LPDDR5X 8533
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
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