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* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 116, {fffffa80046dd010, fffff8800fe5ae2c, ffffffffc000009a, 4}
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+9bbe2c )
Followup: MachineOwner
---------
1: kd> !analyze -v
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* *
* Bugcheck Analysis *
* *
*******************************************************************************
VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa80046dd010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff8800fe5ae2c, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.
Debugging Details:
------------------
FAULTING_IP:
nvlddmkm+9bbe2c
fffff880`0fe5ae2c 803db68aeeff00 cmp byte ptr [nvlddmkm+0x8a48e9 (fffff880`0fd438e9)],0
DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_FAULT
CUSTOMER_CRASH_COUNT: 1
BUGCHECK_STR: 0x116
PROCESS_NAME: System
CURRENT_IRQL: 0
ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
STACK_TEXT:
fffff880`02899b48 fffff880`10154140 : 00000000`00000116 fffffa80`046dd010 fffff880`0fe5ae2c ffffffff`c000009a : nt!KeBugCheckEx
fffff880`02899b50 fffff880`10127867 : fffff880`0fe5ae2c fffffa80`08c0b000 00000000`00000000 ffffffff`c000009a : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`02899b90 fffff880`10153f4f : fffffa80`ffffd84d ffffffff`fffe7960 fffffa80`046dd010 00000000`00000000 : dxgkrnl!DXGADAPTER::Reset+0x2a3
fffff880`02899c40 fffff880`0f43803d : fffffa80`07fd8970 00000000`00000080 00000000`00000000 fffffa80`08b8d410 : dxgkrnl!TdrResetFromTimeout+0x23
fffff880`02899cc0 fffff800`03d5a73a : 00000000`014eaae2 fffffa80`08b91b50 fffffa80`0371a890 fffffa80`08b91b50 : dxgmms1!VidSchiWorkerThread+0x101
fffff880`02899d00 fffff800`03aaf8e6 : fffff880`009e9180 fffffa80`08b91b50 fffff880`009f3f40 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`02899d40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16
STACK_COMMAND: .bugcheck ; kb
FOLLOWUP_IP:
nvlddmkm+9bbe2c
fffff880`0fe5ae2c 803db68aeeff00 cmp byte ptr [nvlddmkm+0x8a48e9 (fffff880`0fd438e9)],0
SYMBOL_NAME: nvlddmkm+9bbe2c
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nvlddmkm
IMAGE_NAME: nvlddmkm.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 5315b408
FAILURE_BUCKET_ID: X64_0x116_IMAGE_nvlddmkm.sys
BUCKET_ID: X64_0x116_IMAGE_nvlddmkm.sys
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:x64_0x116_image_nvlddmkm.sys
FAILURE_ID_HASH: {1f9e0448-3238-5868-3678-c8e526bb1edc}
Followup: MachineOwner
---------
1: kd> lmvm nvlddmkm
start end module name
fffff880`0f49f000 fffff880`100f7000 nvlddmkm T (no symbols)
Loaded symbol image file: nvlddmkm.sys
Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
Image name: nvlddmkm.sys
Timestamp: Tue Mar 04 16:37:52 2014 (5315B408)
CheckSum: 00C20523
ImageSize: 00C58000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
1: kd> !sysinfo machineid
Machine ID Information [From Smbios 2.7, DMIVersion 39, Size=1226]
BiosMajorRelease = 4
BiosMinorRelease = 6
BiosVendor = Dell Inc.
BiosVersion = A02
BiosReleaseDate = 12/03/2013
SystemManufacturer = Dell Inc.
SystemProductName = Inspiron 3847
SystemFamily = To be filled by O.E.M.
SystemVersion =
SystemSKU = Inspiron 3847
BaseBoardManufacturer = Dell Inc.
BaseBoardProduct = 088DT1
BaseBoardVersion = A01
1: kd> !sysinfo cpuspeed
CPUID: "Intel(R) Pentium(R) CPU G3220 @ 3.00GHz"
MaxSpeed: 3000
CurrentSpeed: 2993