BSOD after sleep mode, 0x0000009f (DRIVER POWER STATE FAILURE)

[funkyphenix]

Hello

I am experiencing a BSOD (DRIVER POWER STATE FAILURE) error with my ACER notebook.
It always come up after I put the computer in sleep mode.

After dozen of search and websites, I found this forum.

I hope you will be able to help me.

Please find below the informations about my OS
- Windows 7 Home Premium Edition
- x64
- OEM
- age of the system : 3 years old. The hard drive has been replaced 1 year ago.
- age of OS installation : 2 days old (reinstalled from the recovery disk)

I have also attached the System Health Report AND the BSOD Dump & System File Collection report.

Let me know if you need something else... and Thank already !

 

[writhziden]

Please install any Windows Updates you have not yet installed. I notice you do not have Service Pack 1 installed yet.

• Update to Service Pack 1 (SP1)
  
  Download Details - Microsoft Download Center - System Update Readiness Tool for Windows 7 (KB947821) [August 2011]
  
  Download Details - Microsoft Download Center - System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [August 2011]
  
  Steps to follow before you install Windows 7 Service Pack 1 from the Microsoft Download Center
  
  Service Pack 1 Download site
  ​

Crashes indicate USB device issues.

• Start with http://www.sevenforums.com/tutorials/165554-usb-driver-general-fix-problems.html to resolve the USB issues. Also, USB ports can sometimes enter a safe power state to protect the system from power surges due to USB devices. To reset the USB ports to a nominal power state:
  
  1. Shut down and turn off the computer.
  2. Unplug the computer from the wall or surge protector (then remove the battery if it is a laptop).
  3. "Remove the computer from any port replicator or docking station, disconnect
     cables to printers or devices such as external monitors, USB memory sticks or SD cards, headset or external speakers, mouse or auxiliary keyboard, turn off WIFI and Bluetooth wireless devices." (Use Hard Reset to Resolve Hardware and Software Issues HP Pavilion dv5000 Notebook PC series - HP Customer Care (United States - English))
  4. Hold down the power button for 30 seconds. This closes the circuit and ensures all
     power from components is drained to clear the software connections between the BIOS
     and hardware and clear any corruption in the temporary memory.
  5. (If it is a laptop, plug the battery back into the laptop and then) Plug the computer back into the wall. Do not reconnect any unnecessary peripherals; monitor, keyboard,
     and mouse should suffice and be the only peripherals reconnected.
  6. Turn it on to reinitialize the software connections between the BIOS and hardware