BSOD after waking up and freezes.

[Alestor]

Hello everyone, I started to have BSODs and now freezes too, sometimes it's few times a day and sometimes once a week and PC just won't load sometimes with the cursor blinking and then the black screen coming or just stuck at the login screen loading. I attach the dump file too.
Windows 7 is 32 bit, the original system was XP,the system is retail, the age of the hardware is 2 years and it's HD Radeon 3600, Amd Phenom Quad Core processor, 3 GB RAM, Maxtor 500 GB hard drive. The installation is about 5 months old.

 

[usasma]

Unfortunately, there's an issue with the MSINFO32 file. It won't open on my system. This is common with the French version of Win7 - but I haven't figured out a way to fix it.

So, let's try this:

MSINFO32:
Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.

If you're having difficulties with the format, please open an elevated (Run as administrator) Command Prompt and type "msinfo32 /nfo C:\Users\Public\Desktop\TEST.NFO" (without the quotes) and press Enter. Then navigate to the C:\Users\Public\Desktop directory to retrieve the TEST.NFO file. If you have difficulties with making this work, please post back.

If that doesn't work, then we'll have to try exporting it to a text file.

In the meantime, I noticed a Belkin wireless USB adapter. Please:
- download a fresh copy of the Windows 7 drivers (DO NOT download Vista drivers - post back if Win7 drivers aren't available)
- uninstall the current drivers
- install the freshly downloaded drivers and see if that helps.

FWIW - I recommend using an wireless card that plugs into your motherboard rather than the USB connected one. They are much more robust and faster than the USB one's and you won't have as many problems.

Please update your nVidia chipset drivers (one of the drivers in that package is from 2008).
Also, please update the Teruten Content Wall Mobile Top service (assoc w/DRM) - it's most likely associated with some protected content on your system.

These drivers are older, please update them:

QCDonner Logitech QuickCam Expr Kernel Manual Stopped 4/27/2004 09:31:03
iirsp iirsp Kernel Manual Stopped 12/13/2005 22:48:01
aic78xx aic78xx Kernel Manual Stopped 4/12/2006 02:20:11
nfrd960 nfrd960 Kernel Manual Stopped 6/6/2006 23:12:15
BrFiltLo Brother USB Mass-Stora Kernel Manual Stopped 8/6/2006 23:33:45
BrFiltUp Brother USB Mass-Stora Kernel Manual Stopped 8/6/2006 23:33:45
Brserid Brother MFC Serial Por Kernel Manual Stopped 8/6/2006 23:33:50
BrSerWdm Brother WDM Serial dri Kernel Manual Stopped 8/6/2006 23:33:44
BrUsbMdm Brother MFC USB Fax On Kernel Manual Stopped 8/6/2006 23:33:43
BrUsbSer Brother MFC USB Serial Kernel Manual Stopped 8/9/2006 14:02:02
adpu320 adpu320 Kernel Manual Stopped 2/28/2007 01:03:08
adpahci adpahci Kernel Manual Stopped 5/1/2007 19:29:26
arc arc Kernel Manual Stopped 5/24/2007 23:31:06
FsUsbExDisk FsUsbExDisk Kernel Manual Running 9/11/2008 08:42:10
SiSRaid2 SiSRaid2 Kernel Manual Stopped 9/24/2008 20:19:45
SiSRaid4 SiSRaid4 Kernel Manual Stopped 10/1/2008 23:52:22
NVENETFD Pilote du controleur d Kernel Manual Running 10/17/2008 23:00:39
adp94xx adp94xx Kernel Manual Stopped 12/6/2008 00:59:55
LSI_FC LSI_FC Kernel Manual Stopped 12/9/2008 23:28:47
ebdrv Broadcom NetXtreme II Kernel Manual Stopped 12/31/2008 17:06:23

If this is an HP, see this link: http://www.carrona.org/hpdv4dvr.html
Then, update all the other drivers that are listed as Running and all the other drivers that aren't in the HP link. You can wait on the HP listed one's that are STOPPED.
BSOD BUGCHECK SUMMARY

[FONT=lucida console]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Debug session time: Sun Sep 19 04:40:54.160 2010 (UTC - 4:00)
System Uptime: 0 days 18:21:53.767
BUGCHECK_STR:  0x77_1
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  SYSTEM
Bugcheck code 00000077
Arguments 00000001 00000000 00000000 97ad2748
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Debug session time: Sat Sep 11 03:23:38.219 2010 (UTC - 4:00)
System Uptime: 0 days 14:25:09.217
BUGCHECK_STR:  0x7a_c000000e
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  SYSTEM
Bugcheck code 0000007A
Arguments c0491e30 c000000e 0c7198c0 923c614c
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
  [/FONT]

 

[Alestor]

Updated all the drivers you suggested except Teruten Content Wall Mobile Top service, dunno what's that)

 

[usasma]

Well, let's hope that the updates have fixed the errors - then we won't have to worry about that driver!

FWIW - the easiest way to figure it out is to rename the driver from .sys to .BAK (it's usually located in C:\Windows\System32\drivers) - and then wait to see what it has broken. Since this is a driver associate with DRM, I'd suspect that it's a part of some thing audio or video that you've installed.

I'd have a better guess if we could look at your MSINFO32 file. Have you made any progress with my other suggestions?

 

[Alestor]

I'm attaching the MSINFO32 file. Btw, I've still got some freezes, dunno if it's somehow related to BSODs.

 

[usasma]

Darn!!! It still won't open for me!
Try exporting it to a .txt file and see if we can use that.

 

[Alestor]

Here you go. Btw, I'm npt sure but there is a possibility that it has started after I've reset BIOS to default settings, could be?

 

[usasma]

Curse
Яндекс
World of Warcraft
Warhammer Online - Age of Reckoning
StarCraft II
Outil de mise à jour Google
Morrowind
InfraRecorder

Too many to figure out which. I'd suggest renaming the driver from FsUsbExDisk.SYS to FsUsbExDisk.BAK (it's located in C:\Windows\System32\drivers)
Then run each of the programs above to see if any of them are broken.

It's possible that the BIOS reset caused it, but it's very unlikely.
What's the exact make and model of the system?

 

[Alestor]

How do I know that? Yesterday, my computer started freezing, then it has completely frozen up and I reboot, then I got the normal logscreen and when I entered my login and password it started loading and then I went to the kitchen. When I came back there was a blck BIOS screen telling me that I should choose the proper boot device so apparently it couldn't detect my hard drive anymore. I suppose, it's dying, what do you think? Btw, there is no FsUsbExDisk.SYS in my hard drive.

 

[usasma]

Try running this free hard drive test: HD Diagnostic (read the details at the link)

 

[Alestor]

Downloaded the SeaGate utility and did the generic long test it stopped with a fail and it means there is a problem, dunno how to view the actual problem and if I should just replace the HDD.
SeaTools Test Code: 9DD4A3D7

 

[usasma]

Long test failure = new hard drive
Backup everything IMMEDIATELY!!!

There are things that you can do to the disk to see if you can extend it's life - but what's the point in that? You know that it's failing, and you may not get any notice the next time it fails (or, it can start losing your data randomly before it dies).

 

[Alestor]

Ok, thx.