Solved BSOD and multiple system shutdown and restarts

[srgtyork]

I have been experiencing random system shutdown and restarts. Today I actually received a BSOD. The only message I pulled from the BSOD before it closed was "Driver Power State Failure"
This is a newly built system:
Sabertooth Z77 MB
i7-3770 LGA1155 CPU
Geforce GTX 660 Graphics card
16GB Viper PC3-15000 1866MHz Memory
1000 Watt Power Supply

I have gone back through the installation and everything is solidly connected.
Any help will be appreciated.
Thank you for your time.

 

[koolkat77]

Welcome to SevenForums.
If you are overclocking any hardware, STOP. Reset any changed values back to default.

!sysinfo cpuspeed
CPUID:        "Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3502

All your BSOD's were caused by asmthub3.sys

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa80134919a0, fffff80000b9c3d8, fffffa800ccaaac0}

*** WARNING: Unable to verify timestamp for asmthub3.sys
*** ERROR: Module load completed but symbols could not be loaded for asmthub3.sys
Probably caused by : asmthub3.sys

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time (usually 10 minutes).
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa80134919a0, Physical Device Object of the stack
Arg3: fffff80000b9c3d8, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
Arg4: fffffa800ccaaac0, The blocked IRP

Debugging Details:
------------------


DRVPOWERSTATE_SUBCODE:  3

DRIVER_OBJECT: fffffa8010e0ba30

IMAGE_NAME:  asmthub3.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4eb203d0

MODULE_NAME: asmthub3

FAULTING_MODULE: fffff88006156000 asmthub3

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

TAG_NOT_DEFINED_c000000f:  FFFFF80000BA2FB0

STACK_TEXT:  
fffff800`00b9c388 fffff800`02ef16d2 : 00000000`0000009f 00000000`00000003 fffffa80`134919a0 fffff800`00b9c3d8 : nt!KeBugCheckEx
fffff800`00b9c390 fffff800`02e91c3c : fffff800`00b9c4c0 fffff800`00b9c4c0 00000000`00000000 00000000`00000002 : nt! ?? ::FNODOBFM::`string'+0x33ac0
fffff800`00b9c430 fffff800`02e91ad6 : fffffa80`0d71f0e0 00000000`00f42ef2 00000000`00000000 fffffa80`103d9f28 : nt!KiProcessTimerDpcTable+0x6c
fffff800`00b9c4a0 fffff800`02e919be : 00000245`403504f7 fffff800`00b9cb18 00000000`00f42ef2 fffff800`02ffe0c8 : nt!KiProcessExpiredTimerList+0xc6
fffff800`00b9caf0 fffff800`02e917a7 : 000000c6`cbd739c2 000000c6`00f42ef2 000000c6`cbd739cc 00000000`000000f2 : nt!KiTimerExpiration+0x1be
fffff800`00b9cb90 fffff800`02e7ecca : fffff800`02ff9e80 fffff800`03007cc0 00000000`00000002 fffff880`00000000 : nt!KiRetireDpcList+0x277
fffff800`00b9cc40 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cc00 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  X64_0x9F_3_POWER_DOWN_IMAGE_asmthub3.sys

BUCKET_ID:  X64_0x9F_3_POWER_DOWN_IMAGE_asmthub3.sys

Followup: MachineOwner
---------

0: kd> !irp fffffa800ccaaac0
Irp is active with 10 stacks 8 is current (= 0xfffffa800ccaad88)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    
>[ 16, 2]   0 e1 fffffa80134919a0 00000000 00000000-00000000    pending
	       \Driver\asmthub3
			Args: 00041100 00000001 00000001 00000002
 [ 16, 2]   0 e1 fffffa8010feda00 00000000 00000000-00000000    pending
	       \Driver\usbccgp
			Args: 00041100 00000001 00000001 00000002
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa800cb046a0    

			Args: 00000000 00000000 00000000 00000000
0: kd> lmvm asmthub3
start             end                 module name
fffff880`06156000 fffff880`0617a000   asmthub3 T (no symbols)           
    Loaded symbol image file: asmthub3.sys
    Image path: \SystemRoot\system32\DRIVERS\asmthub3.sys
    Image name:[B] asmthub3.sys[/B]
    Timestamp:        [B]Thu Nov 03 09:00:32 2011[/B] (4EB203D0)
    CheckSum:         0002C529
    ImageSize:        00024000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Description and link for update here: Driver Reference Table
ASMedia Technology Inc.

Also go through this link for more information: Blue Screen: Stop 0x9f - Microsoft Community

Please remove AVG: AVG | Download tools and utilities

Microsoft Security Essentials.

Recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software. It is free and lightweight:-

• Microsoft Security Essentials - Free Antivirus for Windows
  • Malwarebytes : Malwarebytes Anti-Malware removes malware including viruses, spyware, worms and trojans, plus it protects your computer
    • http://www.sevenforums.com/system-security/206705-good-free-system-security-combination.html
    • How to Scan Your Computer With Multiple Antivirus Programs - How-To Geek

   Warning

:ar: Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

Perform a System File Check:

1. Click on the start rb:
2. Type CMD on Search
3. Left click and Run as Administrator
4. Type SFC /scannow

Full tutorial here:

• http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Disk Check on your hard drive for file system errors and bad sectors on it:

• http://www.sevenforums.com/tutorials/433-disk-check.html

Reduce items at start-up. Nothing except anti-virus is required plus improves the time for logging in windows.

• http://www.sevenforums.com/tutorials/1401-startup-programs-change.html
• http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html

Let us know the results.

 

[srgtyork]

I have not setup any O.C. on this machine. That doesn't mean there are settings out of wack. I will look into it and run the system checks as you recommend and get back to you.
Thank you for your time.

 

[koolkat77]

Keep us posted.
Good luck.

 

[srgtyork]

Ok I had found a couple of settings in the bios that was out of wack. I have got the CPU speed back to 3400. I have completed all your recommendations and have found no issues. I will advise within a week if this issue is solved as the shutdowns were happening at least once a day.
Thank you for your time.

 

[koolkat77]

No problem, will wait for an update

 

[srgtyork]

Well there is still a problem. Had a random shutdown and restart a few minutes ago. No BSOD though.
I was playing my online game when this happened,no warning just everything shut of like flipping the power switch off,then the pc just powered back up.

 

[koolkat77]

Upload a snip of summary tab using speccy please

 

[srgtyork]

Here is the info you ask for.

 

[koolkat77]

Download GPU Z and post a snip GPU-Z Video card GPU Information Utility

 

[srgtyork]

Here you go

 

[koolkat77]

Sensors tab sorry for the multiple requests.

 

[srgtyork]

Here you go.

 

[koolkat77]

Thanks. GPU temps look fine...

Is the system under warranty?

Edit: Oh wait, I read it's a new build so should be under warranty.

 

[srgtyork]

the hd, video card , power supply , case are all from my old system when i did the upgrade , this all started after upgradeing the mb,cpu,memory,dvd drive. The only componants with warrenty is the upgraded parts listed.

 

[koolkat77]

Well, did you reinstall windows after the upgrades?

 

[srgtyork]

yes i upgraded from xp to 7 with a complete sucure erase of the hd. i used a new 7 install disk.

 

[koolkat77]

I've run out of ideas actually but requested my friends to take a look.
Please wait for a reply. And sorry again

 

[srgtyork]

ok will do. Thanks for your time and effort

 

[Vir Gnarus]

I see only 3 crashdumps and only 3 mentions of a BSOD in your syslog, but the syslog is replete with errors stating your system shut down unexpectedly. This also correlates with your description of the system shutting down as if the power to it has been lost intermittently. Unless you have been suffering hard locks and been having to forcefully shut down your system often, I have some strong suspicions that we're dealing with either a faulty motherboard or, more likely, a bad PSU. Either way there's some power issue going on that needs to be addressed.

Can you state the make and model of your PSU? Brand and model is actually very important in the PSU industry, since a lot of PSUs are made with cheap parts that break down easy in the effort to reduce production costs. The result is more problems. If you purchased a cheaper brand/model PSU, regardless of how much wattage it may churn out, then it most likely has reached a degraded state due to internal failure. I typically refer people to this article for recommendations and details on what to look for. Even so, the best brand and model can still churn out the occasional reject, so one needs always consider that possibility.

Oh, and another possibility is a short circuit due to improper setup. Make sure that the standoffs for your motherboard to connect to your chassis are firmly installed and no gap is present, that your system back port panel cover is correctly installed, that the system inside is clean, and that there are no other potential static producers present.