BSOD and no clue what happened, please help....

B

blaze2210

Banned
Local time
12:07 PM
Messages
4
Hey, what's up? I'm really new to these forums, but I have pulled a few useful tips from here in the past. I had a movie playing in VLC media player when I laid down to take a nap. When I woke up, I noticed that my computer had restarted - as it was sitting at the Windows login screen. I tried to figure out what exactly happened, but it seems as though the issue is a bit over my head at this point. If someone could help me interpret these results, figure out what happened, then help figure out how to fix it - that would be awesome. I followed the instructions and created the rar file of the output from the SF Diagnostic Tool, and attached it to this. Can anyone help me out? Thank you in advance!! I just want my computer to be stable....
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel E8500 EOPNY 2x4GB PC3-10700 DDR3EVGA Geforce 550 ti
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Ultimate x64
CPU
Intel E8500 EO
Motherboard
Intel DX48BT2
Memory
PNY 2x4GB PC3-10700 DDR3
Graphics Card(s)
EVGA Geforce 550 ti
Hard Drives
Seagate 1TB Internal Desktop HDD
Antivirus
MS Security Essentials
Browser
Google Chrome
I've had a look at your files. Please do the following:

1. Download and save this tool to your desktop:
http://go.microsoft.com/fwlink/?linkid=52012

2. Run the tool, and then click Copy - ignore any errors if they appear

3. Use CTRL+V to paste the unedited results of the tool here in your next reply
 

My Computer My Computer

At a glance

Windows 10 Pro x64 ; Xubuntu x64Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz16GB Corsair Vengance DDR3 @ 661 MHz Dual Cha...EVGA NVidia GTX 560 1024MB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
Code: 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
 
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-YG69F-9M66D-PMJBM
Windows Product Key Hash: /kehptF9HHVxM5d8dUnqgcfndXw=
Windows Product ID: 00426-OEM-8992662-00497
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010100.0.0.001
ID: {7F14734D-10E7-4DD7-9197-5D4647211183}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7600.win7_gdr.130318-1532
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A
 
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
 
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
 
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
 
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
 
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
 
File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
 
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{7F14734D-10E7-4DD7-9197-5D4647211183}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-PMJBM</PKey><PID>00426-OEM-8992662-00497</PID><PIDType>2</PIDType><SID>S-1-5-21-4267682835-2557174647-3286715947</SID><SYSTEM><Manufacturer>INTEL_</Manufacturer><Model>DX48BT2_</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>BTX3810J.86A.2006.2009.1023.1057</Version><SMBIOSVersion major="2" minor="4"/><Date>20091023000000.000000+000</Date></BIOS><HWID>FDBB0600018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 
 
Spsys.log Content: 0x80070002
 
Licensing Data-->
Software licensing service version: 6.1.7600.16385
 
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600497-02-1033-7600.0000-1202013
Installation ID: 018506334134817040863371503734177060541412775406261140
Processor Certificate URL: [URL]http://go.microsoft.com/fwlink/?LinkID=88338[/URL]
Machine Certificate URL: [URL]http://go.microsoft.com/fwlink/?LinkID=88339[/URL]
Use License URL: [URL]http://go.microsoft.com/fwlink/?LinkID=88341[/URL]
Product Key Certificate URL: [URL]http://go.microsoft.com/fwlink/?LinkID=88340[/URL]
Partial Product Key: PMJBM
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 5/3/2013 6:20:56 PM
 
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:
 
 
HWID Data-->
HWID Hash Current: NgAAAAAABgABAAEAAAACAAAAAgABAAEAln1OqIj9Bp5cpUZqDiBk/iQBtN2ke26aFPLbvkbK
 
OEM Activation 1.0 Data-->
N/A
 
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
ACPI Table Name    OEMID Value    OEMTableID Value
APIC            INTEL         DX48BT2 
FACP            INTEL         DX48BT2 
HPET            INTEL         DX48BT2 
MCFG            INTEL         DX48BT2 
WDDT            INTEL         DX48BT2 
ASF!            INTEL         DX48BT2 
SSDT            INTEL         CpuPm
SSDT            INTEL         CpuPm
SSDT            INTEL         CpuPm
SSDT            INTEL         CpuPm
SSDT            INTEL         CpuPm
SSDT            INTEL         CpuPm
SSDT            INTEL         CpuPm
SSDT            INTEL         CpuPm
SSDT            INTEL         CpuPm
WDTT            INTEL         DX48BT2 
ASPT            INTEL         PerfTune
SLIC            HPQOEM        SLIC-MPC
 
Last edited by a moderator:

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel E8500 EOPNY 2x4GB PC3-10700 DDR3EVGA Geforce 550 ti
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Ultimate x64
CPU
Intel E8500 EO
Motherboard
Intel DX48BT2
Memory
PNY 2x4GB PC3-10700 DDR3
Graphics Card(s)
EVGA Geforce 550 ti
Hard Drives
Seagate 1TB Internal Desktop HDD
Antivirus
MS Security Essentials
Browser
Google Chrome
Installation uses blacklisted key.

Purchase a genuine Windows 7 - we do not support counterfeit Windows 7 installations
 

My Computer My Computer

At a glance

Windows 10 Pro x64 ; Xubuntu x64Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz16GB Corsair Vengance DDR3 @ 661 MHz Dual Cha...EVGA NVidia GTX 560 1024MB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
By the way, thank you for the very quick response!! So due to that fact, you won't be able to help me figure out why Windows crashed?
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel E8500 EOPNY 2x4GB PC3-10700 DDR3EVGA Geforce 550 ti
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Ultimate x64
CPU
Intel E8500 EO
Motherboard
Intel DX48BT2
Memory
PNY 2x4GB PC3-10700 DDR3
Graphics Card(s)
EVGA Geforce 550 ti
Hard Drives
Seagate 1TB Internal Desktop HDD
Antivirus
MS Security Essentials
Browser
Google Chrome
Correct - I'm not able to help you. But I'll give you some free advice.........you will probably find less crashing if you used a genuine Windows 7
 

My Computer My Computer

At a glance

Windows 10 Pro x64 ; Xubuntu x64Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz16GB Corsair Vengance DDR3 @ 661 MHz Dual Cha...EVGA NVidia GTX 560 1024MB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
Well, it's only ever crashed this once, and I just put a new (to me) motherboard in it about 3 days ago....
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel E8500 EOPNY 2x4GB PC3-10700 DDR3EVGA Geforce 550 ti
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Ultimate x64
CPU
Intel E8500 EO
Motherboard
Intel DX48BT2
Memory
PNY 2x4GB PC3-10700 DDR3
Graphics Card(s)
EVGA Geforce 550 ti
Hard Drives
Seagate 1TB Internal Desktop HDD
Antivirus
MS Security Essentials
Browser
Google Chrome
You must log in or register to reply here.

Similar threads

i'm having radnom Bsod have no clue whats causing it crash log inside
Replies
5
Views
4K
essenbe
essenbe
I have no clue what BSOD is but my moms laptop crashed! it won't load
Replies
11
Views
3K
karmluv
K
Freezing. No BSOD and no clues in event log.
Replies
2
Views
2K
Yamey
Y
Solved Random BSOD, No clue and no pattern?
Replies
9
Views
3K
koolkat77
koolkat77
I have no clue what to do, HELP.
Replies
2
Views
2K
Keanu
K
Back
Top