BSOD and some weird problems

[craimer]

First of hi, I'm new to these forums, but after reading some threads around here, i was hoping someone would be so kind and able to help me.

Before i post my problem there is a little backstory. My computer used to work like a charm until last week a guy accidentaly kicked the table my computer was sitting on and the computer froze. Ever since i've been having some weird issues. First some games would work badly. Then after replacing some drivers and runing chkdsk it seemed to remedy the problem, but only for a short while. After that i had lower fps in games, some general lagging issues and software crashes. Now the last 2 days i got a BSOD once per day.

All i wanna do is find out whats going on. I can't stand being clueless as to whats causing the problem, and sadly I lack the knowledge to find out on my own if its just a software issue or if the "kicking" accident damaged any of my hardware.

If i missed something pls let me know. I've been trying to find out whats wrong on my own until now but couldnt manage, now im going on vacation tomorrow so i thought i'd post here and hope somone could find an answer until i get back.

 

[Layback Bear]

I'm unabel to read dump files. Someone will come along and do that. You can help by filling out completely ((My System Specs)). It helps us help you. This little program will help you.
Speccy - System Information - Free Download

 

[craimer]

Thanks for the heads up, I added the needed specs. Though they would show up in the dump file, so i didnt bother at first, but I'll do everything i can if it helps solve the issue.

 

[centaur78]

Craimer

the BSOD's are due to USBPORT.SYS.....

Try the Blue Screen of Death (BSOD) Posting Instructions and post a full list ..

As mentioned by Layback.... update the system specs and post the rest of the files to get the complete picture

 

[centaur78]

Thanks for the heads up, I added the needed specs. Though they would show up in the dump file, so i didnt bother at first, but I'll do everything i can if it helps solve the issue.

There are only 2 dump files and when did blue screen started showing specs !!:sarc:

 

[craimer]

Craimer

the BSOD's are due to USBPORT.SYS.....

Try the Blue Screen of Death (BSOD) Posting Instructions and post a full list ..

As mentioned by Layback.... update the system specs and post the rest of the files to get the complete picture

I already updated my specs and there are only 2 dump files. Like i wrote in my first post, i've had 2 BSOD-s, one today and one yesterday, and before that i've had performance issues with my computer for a week, now aswell a game crashed on me for no apparent reason when i was just sitting in the menu.

 

[centaur78]

Craimer

the BSOD's are due to USBPORT.SYS.....

Try the Blue Screen of Death (BSOD) Posting Instructions and post a full list ..

As mentioned by Layback.... update the system specs and post the rest of the files to get the complete picture

I already updated my specs and there are only 2 dump files. Like i wrote in my first post, i've had 2 BSOD-s, one today and one yesterday, and before that i've had performance issues with my computer for a week, now aswell a game crashed on me for no apparent reason when i was just sitting in the menu.

Appreciate if you can follow this and post the other files apart from dump files Blue Screen of Death (BSOD) Posting Instructions

 

[craimer]

Craimer

the BSOD's are due to USBPORT.SYS.....

Try the Blue Screen of Death (BSOD) Posting Instructions and post a full list ..

As mentioned by Layback.... update the system specs and post the rest of the files to get the complete picture

I already updated my specs and there are only 2 dump files. Like i wrote in my first post, i've had 2 BSOD-s, one today and one yesterday, and before that i've had performance issues with my computer for a week, now aswell a game crashed on me for no apparent reason when i was just sitting in the menu.

Appreciate if you can follow this and post the other files apart from dump files Blue Screen of Death (BSOD) Posting Instructions

Done.

 

[centaur78]

hmm

do uninstall the below and install MSE

avast REG_SZ "C:\Program Files\Avast\avastUI.exe" /nogui

Also disable this from startup or remove it. and reboot

GIGABYTEMOUSE REG_SZ C:\Program Files (x86)\GIGABYTE\GIGABYTE Sim Series7\Mouse.exe

Let us know how it goes.

 

[craimer]

hmm

do uninstall the below and install MSE

avast REG_SZ "C:\Program Files\Avast\avastUI.exe" /nogui

Also disable this from startup or remove it. and reboot

GIGABYTEMOUSE REG_SZ C:\Program Files (x86)\GIGABYTE\GIGABYTE Sim Series7\Mouse.exe

Let us know how it goes.

The gigabyte mouse is for my wireless mouse, and i have been using Avast for a long time without problems. Did these pop up in the dump files? Since i have only been having trouble since the "accident" last week i talked about in my first post. Can try tho.

 

[centaur78]

if you want to keep avast its your choice.

But try disabling the gigabyte mouse from the startup and reboot and check if you still have problem.

 

[craimer]

if you want to keep avast its your choice.

But try disabling the gigabyte mouse from the startup and reboot and check if you still have problem.

Tried, didnt work.

Had another BSOD, attached new dump file.

 

[centaur78]

Al right

The last dump was from NDIS.sys....related to your Network device.....

For me to fully come to a conclusion... i would also need your event viewer logs fro Application and System...This time open event viewer and select each one and save the log and post it here... (the logs which you attached earlier were only till April 2012.)

 

[craimer]

How exactly do i do that? I tried creating custom log and selecting everything, but event viewer gives me a warning that more then 10 event logs were selected and that it may take up alot of memory and processing time, so i didnt do that.

 

[centaur78]

Well right click on Application and select "Save all event as" and give a name save....

do the same for System

View attachment 224518

 

[craimer]

Ok, thank you for the info and there you go.

 

[centaur78]

Holy cow!!

Why do you have COMODO Internet Security and Avast using the system at the same time... As soon as Comodo started ... the system crashed.. BSOD

Comodo has a firewall
Avast has a firewall

I seriously dont see them being good bed fellow's

My advice ...... throw they both out of the windows... and use MSE and use the Windows firewall for firewall purpose... they are both good enough to get the work done...

 

[craimer]

I used to use windows firewall but it didnt work like i wanted it to, for instance, when i blocked an application, it didnt block it, it could still connect to the web so i replaced it. Plus like i said before i've been using all my software for a long time now (atleast a year) without even a hint of a problem, but since the kick to the computer table and the freeze, something is fishy. My gues is a hardware problem, and I am trying to find out what exactly it is, since i have never had any BSOD-s before the "accident".

 

[centaur78]

well craimer

I am using windows firewall and i can customised it the way i want using TinyWall. I have been using it for a long time...

Second ... i dont have physically access to your computer and i spent the last 3 hours volunteering to look at your logs and BSOD's dump ..and providing you the advice to get your system working properly based on these

Third.....If you strongly feel there is a hardware problem...Kindly do the necessary hardware troubleshooting with memtest, harddisk test and physically checking your motherboard for possible problem, reseatting the RAM, the Graphics card, and any other peripheral installed..

Lastly if you still not satisfied... then get it check by a repair guy..

this is all best free advice i can give

 

[craimer]

Dont get me wrong, I am gratefull for any and all advice and all the time you spend helping me. It's just that i was hoping there would be an easy solution to my problem, but i gues there is none. All i did was try to give you feedback on your suggestions, since i thought i didn't explain everything in my first post.

I have already tested my HDD with the western digital tools for 2 hours and it said the HDD is ok. Then i ran sfc /scannow and it did find some faults but it didnt solve my problem. I have completely cleaned the whole computer and disconnected and reconnected every cable while cleaning. I don't know how to physically check motherboard for problems tho, and i still have to run memtest.

I am going on vacation tomorrow, or should i say today in the morning, so i will run memtest and post any dumps i get while running the computer as soon as i get back.

And thanks again for the help so far.