Solved BSOD around the same time past few days

[smv1973]

Get BSOD the past few days and they have all happen around the same time each day. thought maybe was gpu drivers but still happens even after updated gpu driver. any help would be great. thank you. all my computer specs are listed under My System specs. also add file from your bsod tool. thank you again.

 

[axe0]

Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Nvidia. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver.
View attachment 382783

fffff880`009a8b18  fffff880`07f3409bUnable to load image nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 nvlddmkm+0xc809b

4: kd> lmvm nvlddmkm
start             end                 module name
fffff880`1105a000 fffff880`11c6e000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        [COLOR="red"]Tue Feb 09 05:52:55 2016[/COLOR] (56B970A7)
    CheckSum:         00BDC82C
    ImageSize:        00C14000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

 

[smv1973]

got another crash today. added the new report. thank you for the reply above and will do as you suggest.

 

[axe0]

Update the BIOS and the on-board LAN drivers
https://us.msi.com/product/motherboard/support/990FXAGD80V2.html#down-driver&Win7 64

fffff880`12e3c618  fffff880`11d987e3Unable to load image Rt64win7.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Rt64win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
 Rt64win7+0xd27e3

6: kd> lmvm Rt64win7
start             end                 module name
fffff880`11cc6000 fffff880`11dc2000   Rt64win7 T (no symbols)           
    Loaded symbol image file: Rt64win7.sys
    Image path: Rt64win7.sys
    Image name: Rt64win7.sys
    Timestamp:        [COLOR="Red"]Thu Oct 01 12:24:08 2015[/COLOR] (560D09C8)
    CheckSum:         000FC74D
    ImageSize:        000FC000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

 

[smv1973]

Used that Download Display Driver Uninstaller DDU you suggested in your 1st post and than did clean install of NVIDIA drivers. Also just did updates suggested in 2nd post. Thank you much for the help. Hope will not crash again. will keep posted.

 

[axe0]

The last crash was a 0x124(WHEA_UNCORRECTABLE_ERROR) which is basically a hardware error.
Given your installation date, 2/11/2014, 11:44:50 AM, make sure to check your system of dust and remove any you find and watch the temps for some days.
If the temps of the CPU are raising after a dust check then you need to replace the thermal paste.

 

[smv1973]

cleaned inside of case. CPU temps have been the same as they were before started to crash, but have a new CPU Liquid cooler on the way.


as of 1:30 pm est today have had no crashes. looking good so far.

 

[smv1973]

so far 3 days with no new crashes. so looking good so far.

 

[axe0]

 

[smv1973]

Sadly had a crash this morning. I ran your program and attached file. I did put a new cpu cooler in.

 

[axe0]

The drivers you updated earlier are both again flagged, but given the bugcheck (0x3B) there is a possibility this may be due to memory problems.

Diagnostic Test

 RAM TEST

Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 7 Forums

   Note

MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

Addition:
If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
If errors show up and you see them a lot later, no problem, the errors don't affect the test.

 

[smv1973]

Have had no crashes or issues since the last crash on 3/8/16. hope to continue on with no trouble.

 

[smv1973]

Went 4 weeks with no issues but my computer has crashed 2 times in the past 3 days. only thing that has changed was updated flash player. any help would be great.

 

[axe0]

Have you used Ccleaner or disk cleanup or some similar utility to cleanup your system?
If you have and you haven't configured the settings you may have deleted the dumps required for troubleshooting.

Please check MSI for BIOS updates.

 

[smv1973]

oh shoot I did use cc cleaner sorry. Also all crashes past and the newest all have come while playing a browser based game.

 

[smv1973]

another crash today & made sure not to use cc cleaner.

 

[axe0]

It isn't recommended to ask at more than 1 forum for help.

At first sight it looks like the Nvidia display driver is the cause of the crash, but looking a bit deeper reveals the Razer overlay driver being flagged.
Razer software and devices are known for being a bit problematic sometimes, a first suggestion would be to make sure that the software and drivers are up to date.

fffff880`08fdf478  fffff880`03dad000Unable to load image RzDxgk.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for RzDxgk.sys
*** ERROR: Module load completed but symbols could not be loaded for RzDxgk.sys
 RzDxgk

4: kd> lmvm RzDxgk
Browse full module list
start             end                 module name
fffff880`03dad000 fffff880`03dcab00   RzDxgk   T (no symbols)           
    Loaded symbol image file: RzDxgk.sys
    Image path: RzDxgk.sys
    Image name: RzDxgk.sys
    Browse all global symbols  functions  data
    Timestamp:        [COLOR="Red"]Thu Apr 03 17:39:50 2014[/COLOR] (533D80C6)
    CheckSum:         0002AEC4
    ImageSize:        0001DB00
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

 

[torchwood]

on a side note are you using any other Iobit software.

Roy

 

[smv1973]

now that you mention Razor all the crashes started after I had to get a new mouse. I use Razors Synapse and update it every time I get the notice of new update. I will check the website to make sure I have the newest drivers.

I do not think I have any Iobit software running or loaded.

Thank you very much for your time and help.

 

[smv1973]

had 3 crashes today all within a very short time. At the time of crash did not have Razor Synapse running. will try and find another mouse to replace the new Razor mouse I use now and see if that helps. The mouse I use now is Razer Naga Hex MOBA/Action-RPG Gaming Mouse and all the crashes started not long after I started to use this mouse.