BSOD at random on new laptop

[gfaura]

Hi,

Could you please give me a hand to resolve this issue as the system seems to be crashing for no particular reason either browsing the net, watching a video or doing any other tasks in no particular patern.

I'm running a Windows 7 machine OEM which was bought last month. Only basic software is installed.

Find attached the health report, the dump files and a photo of the blue screen (just in case).

Regards,
Gonzalo

 

[seavixen32]

No doubt, one of our BSOD analysts will be along shortly, but as the computer is only a month old I think you should also contact the reseller and get it rectified while it's under warranty.

 

[gfaura]

Any Update?

Hi,

Any suggestions? This keeps reoccurring...

Regards,
Gonzalo