Hi all,
sorry for the lack of grammatical effort put into this, I'm not sure when i'll get a BSOD again
This problem started occuring around August/September of this year, nothing new installed, no virus seems to be causing this either.
I've been using WinDBG to try to figure this out, and I can't seem to find any luck:
Please help ANYONE please I'm in dire need of some techincal support.
Thank you for your time
sorry for the lack of grammatical effort put into this, I'm not sure when i'll get a BSOD again
This problem started occuring around August/September of this year, nothing new installed, no virus seems to be causing this either.
I've been using WinDBG to try to figure this out, and I can't seem to find any luck:
Code:
Microsoft (R) Windows Debugger Version 10.0.14321.1024 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\Minidump\111116-25365-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: srv*
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (6 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.23569.amd64fre.win7sp1_ldr.161007-0600
Machine Name:
Kernel base = 0xfffff800`02260000 PsLoadedModuleList = 0xfffff800`024a2730
Debug session time: Fri Nov 11 22:47:39.363 2016 (UTC - 5:00)
System Uptime: 0 days 0:00:17.863
Loading Kernel Symbols
.
Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.
..............................................
Loading User Symbols
Mini Kernel Dump does not contain unloaded driver list
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 124, {0, fffffa80080a86e8, 0, 0}
Probably caused by : AuthenticAMD
Followup: MachineOwner
---------
2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa80080a86e8, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
Debugging Details:
------------------
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 7601.23569.amd64fre.win7sp1_ldr.161007-0600
DUMP_TYPE: 2
BUGCHECK_P1: 0
BUGCHECK_P2: fffffa80080a86e8
BUGCHECK_P3: 0
BUGCHECK_P4: 0
BUGCHECK_STR: 0x124_AuthenticAMD
CPU_COUNT: 6
CPU_MHZ: dbb
CPU_VENDOR: AuthenticAMD
CPU_FAMILY: 15
CPU_MODEL: 2
CPU_STEPPING: 0
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
PROCESS_NAME: System
CURRENT_IRQL: 0
ANALYSIS_SESSION_HOST: ALEX-PC
ANALYSIS_SESSION_TIME: 11-11-2016 22:53:04.0802
ANALYSIS_VERSION: 10.0.14321.1024 amd64fre
STACK_TEXT:
fffff880`021a15b0 fffff800`0251fcb9 : fffffa80`080a86c0 fffffa80`06728040 00000000`00000009 00000000`00000000 : nt!WheapCreateLiveTriageDump+0x6c
fffff880`021a1ad0 fffff800`023ff297 : fffffa80`080a86c0 fffff800`024792d8 fffffa80`06728040 00000000`00000000 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`021a1b00 fffff800`02366b95 : fffff800`024dbba0 00000000`00000001 fffffa80`07742820 fffffa80`06728040 : nt!WheapProcessWorkQueueItem+0x57
fffff880`021a1b40 fffff800`022d9355 : fffff880`00c30e00 fffff800`02366b70 fffffa80`06728000 00000000`00000000 : nt!WheapWorkQueueWorkerRoutine+0x25
fffff880`021a1b70 fffff800`0256b236 : 00000000`00000000 fffffa80`06728040 00000000`00000080 fffffa80`06678b10 : nt!ExpWorkerThread+0x111
fffff880`021a1c00 fffff800`022c1706 : fffff880`01f42180 fffffa80`06728040 fffff880`01f4d040 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`021a1c40 00000000`00000000 : fffff880`021a2000 fffff880`0219c000 fffff880`02587720 00000000`00000000 : nt!KxStartSystemThread+0x16
STACK_COMMAND: kb
THREAD_SHA1_HASH_MOD_FUNC: 244cd06584f8f3f65e3722e3d7d2e45e94c7a194
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 1227e67dc80de0ae9d05dd80f04b0729ad20ffeb
THREAD_SHA1_HASH_MOD: 30a3e915496deaace47137d5b90c3ecc03746bf6
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: AuthenticAMD
IMAGE_NAME: AuthenticAMD
DEBUG_FLR_IMAGE_TIMESTAMP: 0
FAILURE_BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV
BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV
PRIMARY_PROBLEM_CLASS: X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV
TARGET_TIME: 2016-11-12T03:47:39.000Z
OSBUILD: 7601
OSSERVICEPACK: 1000
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 272
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 7
OSEDITION: Windows 7 WinNt (Service Pack 1) TerminalServer SingleUserTS
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 2016-10-07 10:58:59
BUILDDATESTAMP_STR: 161007-0600
BUILDLAB_STR: win7sp1_ldr
BUILDOSVER_STR: 6.1.7601.23569.amd64fre.win7sp1_ldr.161007-0600
ANALYSIS_SESSION_ELAPSED_TIME: 539
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:x64_0x124_authenticamd_processor_bus_prv
FAILURE_ID_HASH: {78c2f422-5335-4ef3-5cef-a28518da5023}
Followup: MachineOwner
Please help ANYONE please I'm in dire need of some techincal support.
Thank you for your time
My Computer
- Computer type
- PC/Desktop
- OS
- Windows 7 Ultimate x64
- CPU
- AMD FX-6300
- Motherboard
- ASUS M5A78L MLX PLUS
- Memory
- CORSAIR 8GB
- Graphics Card(s)
- NVIDIA GTX 760
- Hard Drives
- WD 1TB