Solved BSOD at startup now can't even start my windows in safe mode

[TnGabor]

Hello!


I week or two back i've been getting a black screen after login screen (black background, i could see the mouse and move it, i could not ctrl+alt+del or anything, and nothing else worked). Today, i finally had the time to clean my computer. Now, when i start up the computer, i get a BSOD while(!) the startup process is working. I can only launch my windows in safe mode.


Thanks in advance for all the info you can give me!
Gabor

 

[TnGabor]

An update,
in the meantime i tried doing a chkdsk /r (from windows CD, shift + f10), and it says:
"the type of the file system is NTFS. Cannot lock current drive. Windows cannot run checking on this volume because it is write protected"
also sfc /scannow doesn't work because there is a windows repair pending.

The safe mode doesn't seem to be starting either. It just stops (my hard disk light is working btw).
So i'm guessing it's a HDD problem.
Is there something i can do at this point?

Thanks.

 

[HonorGamer]

Hello,

MSINFO Analysis:

avast! Network Shield Support	ROOT\LEGACY_ASWTDI\0000	This device is not present, is not working properly, or does not have all its drivers installed.
Security Processor Loader Driver	ROOT\LEGACY_SPLDR\0000	This device is not present, is not working properly, or does not have all its drivers installed.

Seems your avast is causing a problem. Please uninstall and install Microsoft Security Essentials - Free Antivirus for Windows for testing purposes.

Dump File Analysis:

Probably caused by : aswSnx.SYS

Like I said above please remove and replace with MSE.

For now just do that, and see if you get anymore BSODs.

-Justin

 

[TnGabor]

Thank you HonorGamer for the reply!
But my second post says, that as of recently i can't even start my windows in safe mode.

Do you have any suggestions there?
Thanks!

 

[HonorGamer]

Try booting from a Win7 Media disk, and running a system repair for now.

-Justin

 

[TnGabor]

Tried that! At the end of attempt repair it just writes that i couldn't automatically repair. :/

Anyway, i found the reason why i couldn't do chkdsk. The reason was that my C: drive wasn't my system drive for some reason, but it was D: . So i changed that, did the check disk, and it seems ok. After that i did a windows memory diagnostic tool, which told me it will show the results after a restart, then i got the BSOD at startup.

So i tried running it in safe mode, but at the 'Loading Windows files' it stops at Drivers\CLASSPNP.SYS. Like it did yesterday.

Any suggestions?

 

[HonorGamer]

Post up the new crash files and I will have a look at those.

-Justin

 

[TnGabor]

Ok.
But can you tell me how to copy those files (and where can i find them)? Thanks.

 

[HonorGamer]

Same way as you did before. Just follow the http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

-Justin

 

[TnGabor]

The crash files i posted where done in Safe Mode.
Now i cant go into safe mode.

 

[HonorGamer]

Use your Win7 disk, and try to do a repair, or a system restore to a previous point.

-Justin

 

[TnGabor]

Ok. here were the problem starts, cause i don't have a system restore point (i turned it off when i installed my windows a few years back... i'll definitely start using it from now on), and the windows repair tool doesn't do anything useful.

I guess i could try, re-installing a temporary windows for troubleshooting but that's something i didn't want to do in the first place... but i think the re-install will give a good picture on, was the problem software or hardware related.

 

[HonorGamer]

It is most likely software. But giving that we aren't able to get the latest crash files I cannot be 100% sure.

-Justin

 

[TnGabor]

I see!
Well, i'll try somethings, but if nothing helps, i'll just re-install windows.

If all goes ok, i'll mark the thread as solved.
Thanks for your time and help Justin.

 

[HonorGamer]

I see!
Well, i'll try somethings, but if nothing helps, i'll just re-install windows.

If all goes ok, i'll mark the thread as solved.
Thanks for your time and help Justin.

I do feel bad as we couldn't get the problem actually solved. But if you do get more BSODs, please post back. Then we will figure it out.

-Justin

 

[TnGabor]

Definitely!
Thanks Justin!

 

[TnGabor]

Hey!
Just wanted to let you know, that i re-installed windows.
After that i did a SeaTools long fix, and no problems were found.
I did a memtest, and it also didn't show any problems.

So, what was really the problem? I have no idea.
Maybe because my computer is older, and hardware gets worn down.
The software (windows) was like 3+ years old...

I don't know, but it's good now.
Greets