BSOD (ATIKMPAG.SYS) when running Skillport player

Realbigbri

New member
Local time
10:01 AM
Messages
2
Location
Colorado
I initially had an issue where any video I attempted to view (YouTube, DVD, Skillport player) would cause my system to freeze and 50/50 chance of crashing due to an ATI video driver issue. I have since then updated my video driver and currently have fixed 75% of the issues with the exception of when I use Skillport (educational classes). There is no video on the modules I take and is only audio that is narrating the slides/quizzes. I have uninstalled and re installed the drivers from ATI (onboard video) and still have the issue. I have uploaded the .dmp files for those who are more versed in analyzing these and can hopefully provide any insight as to what's causing the issue.

Thanks for any help you can provide.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate x64
CPU
AMD Phenom II X6 1100T ~3.3Ghz
Graphics Card(s)
ATI Radeon HD 4250 Onboard Video
We need ALL the data from the BSOD info tool, please!
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
My apologies, attached is the entire report to including all files. Don't know why they weren't included with the previous .zip.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate x64
CPU
AMD Phenom II X6 1100T ~3.3Ghz
Graphics Card(s)
ATI Radeon HD 4250 Onboard Video
There's still data missing from the report - notably the SystemInfo file.
That said, it's obvious that your Ad-Aware install is failing to load properly - which suggests an infection of some kind.

Is Ad-aware your only anti-Virus/Malware app? What others are currently installed - what others have EVER been installed?
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
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