BSOD atikmpag.sys

[browny7]

Hi,

I currently have a problem with my pc with any game i play atm, the pc is less then a year old.

On whocrashed the main error i receive is atikmpag.sys

It used to be this ntoskrnl.exe until i had to buy a new graphics card as the fans stoped working!

I just cant solve the issue

pleas help.

 

[Arc]

Please follow the Blue Screen of Death (BSOD) Posting Instructions and attach the resulting zip with your reply post.

 

[browny7]

As requested please see attachment

Thanks

 

[Arc]

So previously you had an nvidia card. The data says that at that time there was some display related issues.

You replaced it with a ATI card, and nothing changed.

Do the following in this case:

Are you overclocking? As you are getting BSODs, you should stop overclocking and run all the hardware components like CPU, GPU and RAM to their default settings. Also set the BIOS to default, too.

How To Clear CMOS (Reset BIOS)
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Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.

eXtreme Power Supply Calculator
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Also let us know the wattage of the installed PSU.

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too:

http://www.sevenforums.com/tutorials/311593-speccy-publish-snapshot-your-system-specs.html .
​

Stress test the Graphics Card using Furmark.

Video Card - Stress Test with Furmark
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Take a screenshot of the furmark window before closing it. Upload the screenshot for us. Also let us know if you have experienced any crash/BSOD and/or artifacts during the test.

Let us know the results.

 

[browny7]

Yes i did have a nvidia card recently but the fans stop working so i replaced it with a AMD and was hoping it would fix the problem also but that was not the case.

I have never overclocked anything.

I have restored factory default in bios
The power supply is fine. I have a CS550m corsair.
http://speccy.piriform.com/results/qtG4mJhaOFNveRtaN1TQx0f for speccy screenshot.

Thanks.

 

[Arc]

The power supply is fine. I have a CS550m corsair.

Just having a verification from you ....

Your card is AMD Radeon (TM) R7 370 Series. If it is the CF one, the power supply is insufficient.
From PSU REQUIREMENTS - RealHardTechX

View attachment 381439
​

So please confirm the exact model of the card.

 

[browny7]

https://au.msi.com/product/graphics-card/R7-370-2GD5T-OC.html#hero-specification

This is the gfx card i have.

 

[Arc]

So it is a factory OC'd card.
Though it is said that those cards are designed in such a manner that it can bear the OC, but better you set it free of the OC.

Core Clock Speed(MHz):  1020 MHz / 970 MHz

Also try the 16.1.1 hotfix. AMD Radeon Software Crimson Edition 16.1.1 Hotfix Release Notes

See how it goes. Let us know.

 

[browny7]

ok will let you know
thanks

 

[browny7]

so far so good!!

 

[Arc]

Sounds good.

If the issue persists, have a higher PSU of 620W.