BSOD: Bad Pool Caller, IRQL, etc

[Ihsahn666]

Hi, I have continue crash of windows: BSOD
IRQL not less or equal, bad pool caller, stop 1x0000001e, etc

Thank you for help!


PS=I'm italian, excuse me for my bad english(I don't speak english very well).

 

[koolkat77]

Welcome to SevenForums.

AVG contributes in BSOD-s. Please uninstall and replace with Microsoft Security Essentials.

• AVG | Download tools and utilities

MSE is recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software:-

• 
  1. Microsoft Security Essentials - Free Antivirus for Windows
  2. Malwarebytes - Free
  3.http://www.sevenforums.com/system-security/206705-good-free-system-security-combination.html

:warn: Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

---

Run the System File Checker. It allows the user to scan for and restore corruptions in Windows system files.

• 
  1. Click on the rb:
  2. Type CMD on Search
  3. Left click and Run as Administrator
  4. Type SFC /scannow

Full tutorial here:

• http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

---

Click on the Start rb: ► Control Panel ► Programs ► Uninstall a program ► Uninstall everything related to; ATI and reboot the system. Delete remnants of its drivers/older drivers using Driver Fusion/Sweeper
Download latest drivers for your video card from: AMD Driver Autodetect

---

Run Disk Check on your hard disk for file system errors and bad sectors on it:

• http://www.sevenforums.com/tutorials/433-disk-check.html

---

Free up the start-up, nothing except the antivirus is usually needed.

• http://www.sevenforums.com/tutorials/1401-startup-programs-change.html
• http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html

---

Let us know if the system is stable or not.

Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.

• http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

The goal is to test all the RAM sticks and all the motherboard slots.

Check your motherboard manual to ensure the RAM sticks are in the recommended motherboard slots. Some motherboards have very specific slots required for the number of RAM sticks installed.

If you get errors, stop the test and continue with the next step.

1. Remove all but one stick of RAM from your computer (this will be RAM stick #1), and run Memtest86 again, for 7 passes.

*Be sure to note the RAM stick, use a piece of tape with a number, and note the motherboard slot.
​

If this stick passes the test then go to step #3.

2. If RAM stick #1 has errors, repeat the test with RAM stick #2 in the same motherboard slot.

*If RAM stick #2 passes, this indicates that RAM stick #1 may be bad. If you want to be absolutely sure, re-test RAM stick #1 in another known good slot.
​

*If RAM stick #2 has errors, this indicates another possible bad RAM stick, a possible motherboard slot failure or inadequate settings.
​

3. Test the next stick of RAM (stick #2) in the next motherboard slot.

*If this RAM stick has errors repeat step #2 using a known good stick if possible, or another stick.
​

*If this RAM stick has no errors and both sticks failed in slot#1, test RAM stick #1 in this slot.
​

4. If you find a stick that passes the test, test it in all the other motherboard slots.

If Part 2 testing shows errors, and all tests in Part 3 show errors, you will need to test the RAM sticks in another computer and/or test other RAM in your computer to identify the problem.

In this way, you can identify whether it is a bad stick of RAM, a bad motherboard, or incompatibility between the sticks.

:info: Errors are sometimes found after 8 passes.
:tip: Do this test overnight, before going to bed.

Post back results/

 

[Ihsahn666]

1) I Have unistall AVG and I install MSE(1 virus/spywere found...win32/keygen).
2) Scannow= 0 errors

Now I unistall ATI Catalyst Install Manager?

 

[koolkat77]

Yes

 

[Ihsahn666]

For this point... "Download latest drivers for your video card from: AMD Driver Autodetect"

I can't install AMD Catalyst Mobility for hardware/software incompatibility with my pc.
The computer used does not contain a suitable video card.
This is message of AMD Driver Autodetect.

 

[koolkat77]

Skip that one and proceed with the rest of the steps.

 

[Ihsahn666]

Ok...however after I unistalled AVG: 0 crash(for moment)

 

[koolkat77]

No problem.

Let us know how things are later this week.

 

[Ihsahn666]

Now BSOD...I continue with steps

 

[Ihsahn666]

Maybe system is more stable...I await some other day!

 

[Ihsahn666]

Now BSOD: "system service exception"

 

[koolkat77]

Now BSOD: "system service exception"

Upload new files.

Test the RAM sticks individually.

 

[Ihsahn666]

Scandisk done.

For memtest, can I use it with heathed pc?

 

[koolkat77]

Scandisk done.

For memtest, can I use it with heathed pc?

Not sure I understand.
Can you elaborate?

 

[Ihsahn666]

Scandisk done.

For memtest, can I use it with heathed pc?

Not sure I understand.
Can you elaborate?

When I start with memtest...pc can be started up or I must start memtest from cd first that pc is on?

Sorry for my bad english!

 

[koolkat77]

Boot from the memtest CD, the rest will be done itself.

 

[Ihsahn666]

Ok thanks

 

[Ihsahn666]

This are software start up windows:

I must remove some software?

 

[koolkat77]

You can just deselect the ones you don't really need when windows starts

 

[Ihsahn666]

You can just deselect the ones you don't really need when windows starts

Which ones in that list?
Sorry but I don't know which software don't really need when windows starts...