BSOD before booting Desktop

[Citron]

Hello all,

I am getting the BSOD flash momentarily after the "Starting Windows" screen, before the login or desktop appears.

Since I can't boot to the Desktop or Safe Mode, I don't know how else to run the DM Log Collector.

I tried running Ubuntu Desktop from a flash drive without installing, but get the error from archive manager, "An error occurred while loading the archive".

Is there another method to get the log or find the cause of this blue screen?

Thank You, any help is very much appreciated!

 

[essenbe]

You can try running startup repair (http://www.sevenforums.com/tutorials/681-startup-repair.html). You may have to run it at least 3 times with attempted reboots in between each time.

You can also try going to C:/windows/Minidump and copy the dump files, ZIP them up and upload them here. http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

You can also try doing a System restore to a point in time before this began happening. http://www.sevenforums.com/tutorials/700-system-restore.html

 

[Laith]

Can you please snap a picture of the BSOD?

 

[Citron]

Here is an image of the momentarily flashed BSOD.

I suspect it's a driver issue because this is a restored image onto a new laptop with new/different hardware via Acronis Universal Restore, than the hardware the backup was made with. Acronis Universal Restore injects the drivers before first boot. I have downloaded all of the available drivers from the manufacturers website, although Window 8 was the lowest listed. I'm not sure they are backward compatible, with Windows 7?
Is there a program that can run from USB disk, that will tell me the system hardware so I can download drivers for them?

While trying to run the Startup Repair, I am prompted with the error, "This option is not supported on the operating system you've selected." Perhaps the USB boot disk wasn't made correctly?


I booted with Ubuntu, but didn't see any files in the C:/windows/Minidump folder. Is there a command prompt the can be used to copy the directory onto a USB drive?

 

[essenbe]

What operating system came installed on the Laptop? The Version of Windows listed on your COA sticker on the Laptop is what you are going to have to install. If you don't have a copy of your personal files, you can make a copy using the Linux OS you have or any other, or you can use the copy/paste from the recovery console. http://www.sevenforums.com/tutorials/93347-copy-paste-windows-recovery-console.html

 

[Citron]

Why can only the operating system that came with the laptop be installed?

It came with Windows 8.1. Would a clean install of Windows 10 work?

 

[Laith]

Yes it would.

 

[essenbe]

the only problem you would have is activation. If you install 8.1 and upgrade it with 10 from inside an activated 8.1, it will activate automatically. If you are a registered member of the Insiders program and intend to stay with the insiders program, you can install 10 using the email address you registered with and it should activate that way.

 

[Laith]

Well, i was thinking about 10 having free license, if that would work and everything would be alright.

 

[Citron]

What operating system came installed on the Laptop? The Version of Windows listed on your COA sticker on the Laptop is what you are going to have to install.

Would the reason for this be that perhaps the backup image coming from the other computer is perhaps a legacy BIOS and the BIOS in this computer is UEFI?

Is there no solution to modify the system to make this work?

Couldn't a fresh copy of Windows 7 be done by following this tutorial,
http://www.sevenforums.com/tutorial...e-firmware-interface-install-windows-7-a.html ?

 

[Citron]

The new computer does have Legacy Support with Compatibility Support Module enabled, and the issue still persists.

 

[essenbe]

It would be helpful if you could post a screenshot from Partition Wizard. This is about manipulating partitions, but using the tool, we should be able to see the partition set up using the bootable Partition Wizard. http://www.sevenforums.com/tutorials/93322-partition-wizard-use-bootable-cd.html

 

[Citron]

This is the best I can do since there isn't any operating system to save a screenshot to and extract from.

 

[essenbe]

Yes. You can't boot a Legacy and UEFI system on the same computer. The BIOS has to be set for one or the other.

 

[Citron]

Were you or anyone else able to learn anything from the partition setup?

 

[essenbe]

How do you have you OS installed? it appears that it is installed in Legacy mode. But divided in half.

 

[Citron]

The hard drive from the backup computer is a 500GB and this one is 1TB. The other 465.5 GB is just free space.

The operating system was installed normally using the Windows CD. How does an operating system get installed in legacy mode?

 

[essenbe]

You are in Legacy, which is fine. Please run Seatools for DOS http://www.sevenforums.com/tutorials/313457-seatools-dos-windows-how-use-2.html

Did your Laptop come with install media?

 

[Citron]

Yes, the laptop came with a 2GB of dedicated space on the hard drive for recovery.

I decided to wipe my hard drive and try copying the hard drive as it came from the older computer to the new one with different hardware. I did it with MiniTool Partition Wizard, and before booting also corrected the boot files with Paragon Hard Disk Manager 15 using their Boot Corrector tool within the software. Before booting I also loaded all the new drivers onto a USB stick with Acronis True Image 2016 with Universal Restore and integrated the drivers for the new system before booting using Universal Restore.
Everything was done from a bootable USB stick.
My jaw dropped as Windows 7 loaded on the new laptop with different hardware just as it had on the older computer. Of course there are a few changes and updates that need made, update drivers, activations, etc.

Before I was using version 10.0 of Acronis True Image to make the backup image and also decided to try making another image with the newest version. I made a backup image of what I had just done above and also a backup of the old computer hard drive.

I loaded the image onto the new computer with different hardware of the current state of the other hard drive from the old computer and my jaw dropped as it loaded everything up without needing to correct the boot files or load drivers. Acronis True Image 2016 does say it automatically corrects the boot.ini file and Windows Registry during recovery of the system partition to make it bootable even if it was recovered to a non-original partition (or disk) this is when selecting the Primary partition type.

Of the two methods, I would prefer making an image and advise using the latest version of Acronis True Image to create and restore an image as it produces a better result and less errors than the disk copy method.

Thanks all for your help, I have figured this out.