BSOD- Blue Screen of Death

[entinggi]

Here's my initial problem

http://www.sevenforums.com/backup-restore/240977-i-cant-back-up-my-windows-7-home-premium.html

which lead to the BSOD

I have no clue at all and I am following the advices given to me on that thread.

Here's the dump file

View attachment 221975

 

[usasma]

We're very busy here. Please post this info and we'll get started with your issues:

Before posting a BSOD thread, please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions

 

[entinggi]

Sorry i'm a noob and I didn't really understand the steps

Here's the attachment

View attachment 222157

Did I do it right? hahaha

My Sysyem is Windows os 7 Home Premium from Dell (64bit)and it has never been reformatted. Hardware and software has been used for 2.5 years

Hope to hear from all of you soon

 

[usasma]

Please start out by running these free, bootable diagnostics to rule out the most common problems (it's how we start all diagnostics at work): Initial Hardware Diagnostics

Bluetooth device's drivers not installed, please install them.

FastAccess Video Capture device is disabled. Please enable the device and update the drivers. Once that's done, feel free to disable the device again.

Packet.sys dates from 2008 and must be updated. It is named Auto Internet Protocol on your system. It may belong to WebWatcher likely from SingleClick Systems, but there are numerous systems that have a driver with this name.

Video drivers date from 2009 and must be updated from the ATI website (if possible): Global Provider of Innovative Graphics, Processors and Media Solutions | AMD

Bluetooth drivers date from 2009 and must be updated
Synaptics touchpad drivers date from 2009 and must be updated
Wired and wireless networking drivers date from 2009 and must be updated
Media Card reader drivers date from 2009 and must be updated.

Beyond that, if the BSOD errors keep up, it's uncertain as to the cause. If it continues to BSOD, please run Driver Verifier to see if we can force out some more informatiton using these instructions: Driver Verifier Settings

If the above steps don't stop the BSOD's, please zip up and upload any new memory dumps with your next post - and we'll see what we can figure out from there.

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs

- Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html
- Info on how to troubleshoot BSOD's (DRAFT): http://www.carrona.org/userbsod.html
- How I do it: http://www.carrona.org/howidoit.html

3RD PARTY DRIVERS PRESENT IN THE DUMP FILES

[font=lucida console]
AtiHdmi.sys         Fri Jun 05 04:31:42 2009 (4A28D7EE)
CtClsFlt.sys        Mon Jun 15 01:06:41 2009 (4A35D6E1)
NETw5v64.sys        Thu May 14 11:51:34 2009 (4A0C3E06)
RimSerial_AMD64.sys Wed Jul 06 19:20:01 2011 (4E14EDA1)
SynTP.sys           Fri Jun 26 14:35:47 2009 (4A451503)
amdxata.sys         Fri Mar 19 12:18:18 2010 (4BA3A3CA)
aswFsBlk.SYS        Thu Feb 23 11:10:17 2012 (4F4664E9)
aswMonFlt.sys       Thu Feb 23 11:10:36 2012 (4F4664FC)
aswSP.SYS           Thu Feb 23 11:12:40 2012 (4F466578)
aswSnx.SYS          Thu Feb 23 11:12:42 2012 (4F46657A)
aswTdi.SYS          Thu Feb 23 11:10:41 2012 (4F466501)
aswrdr2.sys         Thu Feb 23 11:11:03 2012 (4F466517)
atikmdag.sys        Thu Jun 25 19:18:11 2009 (4A4405B3)
btusbflt.sys        Thu Apr 08 21:11:36 2010 (4BBE7EC8)
btwaudio.sys        Wed Jul 01 09:54:56 2009 (4A4B6AB0)
btwavdt.sys         Thu Jun 25 01:50:13 2009 (4A431015)
btwl2cap.sys        Fri Apr 03 20:28:45 2009 (49D6A9BD)
btwrchid.sys        Thu Jun 25 01:51:37 2009 (4A431069)
cnnctfy2.sys        Fri Jun 24 11:29:01 2011 (4E04AD3D)
hidbth.sys          Mon Jul 13 20:06:52 2009 (4A5BCC1C)
k57nd60a.sys        Sun Apr 26 07:23:05 2009 (49F44419)
packet.sys          Wed Jun 18 17:48:52 2008 (485982C4)
rimmpx64.sys        Thu Jun 25 04:04:18 2009 (4A432F82)
rimspx64.sys        Thu Jun 25 03:13:43 2009 (4A4323A7)
rixdpx64.sys        Thu Jun 25 03:38:50 2009 (4A43298A)
rzdaendpt.sys       Sun Jun 17 22:09:18 2012 (4FDE8DCE)
rzudd.sys           Sun Jun 17 22:09:11 2012 (4FDE8DC7)
rzvkeyboard.sys     Sun Jun 17 22:09:16 2012 (4FDE8DCC)
stwrt64.sys         Thu Jan 21 05:15:11 2010 (4B58292F)
[/font]

http://www.carrona.org/drivers/driver.php?id=AtiHdmi.sys
http://www.carrona.org/drivers/driver.php?id=CtClsFlt.sys
http://www.carrona.org/drivers/driver.php?id=NETw5v64.sys
http://www.carrona.org/drivers/driver.php?id=RimSerial_AMD64.sys
http://www.carrona.org/drivers/driver.php?id=SynTP.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=aswFsBlk.SYS
http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
http://www.carrona.org/drivers/driver.php?id=aswSP.SYS
http://www.carrona.org/drivers/driver.php?id=aswSnx.SYS
http://www.carrona.org/drivers/driver.php?id=aswTdi.SYS
http://www.carrona.org/drivers/driver.php?id=aswrdr2.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=btusbflt.sys
http://www.carrona.org/drivers/driver.php?id=btwaudio.sys
http://www.carrona.org/drivers/driver.php?id=btwavdt.sys
http://www.carrona.org/drivers/driver.php?id=btwl2cap.sys
http://www.carrona.org/drivers/driver.php?id=btwrchid.sys
http://www.carrona.org/drivers/driver.php?id=cnnctfy2.sys
http://www.carrona.org/drivers/driver.php?id=hidbth.sys
http://www.carrona.org/drivers/driver.php?id=k57nd60a.sys
http://www.carrona.org/drivers/driver.php?id=packet.sys
http://www.carrona.org/drivers/driver.php?id=rimmpx64.sys
http://www.carrona.org/drivers/driver.php?id=rimspx64.sys
http://www.carrona.org/drivers/driver.php?id=rixdpx64.sys
http://www.carrona.org/drivers/driver.php?id=rzdaendpt.sys
http://www.carrona.org/drivers/driver.php?id=rzudd.sys
http://www.carrona.org/drivers/driver.php?id=rzvkeyboard.sys
http://www.carrona.org/drivers/driver.php?id=stwrt64.sys

BSOD BUGCHECK SUMMARY

[font=lucida console]
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\060312-37533-01.dmp]
Built by: 7601.17803.amd64fre.win7sp1_gdr.120330-1504
Debug session time: Sat Jun  2 13:11:53.369 2012 (UTC - 4:00)
System Uptime: 0 days 0:08:53.798
BugCheck 24, {1904fb, fffff880081d7b68, fffff880081d73c0, fffff800038069bc}
Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+100 )
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  AvastSvc.exe
BUGCHECK_STR:  0x24
FAILURE_BUCKET_ID:  X64_0x24_nt!ExDeferredFreePool+100
Bugcheck code 00000024
Arguments 00000000`001904fb fffff880`081d7b68 fffff880`081d73c0 fffff800`038069bc
BiosVersion = A13
BiosReleaseDate = 04/02/2011
SystemManufacturer = Dell Inc.
SystemProductName = Studio 1555
CPUID:        "Intel(R) Core(TM)2 Duo CPU     T6600  @ 2.20GHz"
MaxSpeed:     2200
CurrentSpeed: 2194
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\071712-19983-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Tue Jul 17 01:27:09.305 2012 (UTC - 4:00)
System Uptime: 0 days 0:00:25.178
BugCheck C000021A, {fffff8a0003f8430, 0, ffffffffc0000001, 100670}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : ntkrnlmp.exe ( nt!ExpSystemErrorHandler2+5e1 )
BUGCHECK_STR:  0xc000021a_0
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  smss.exe
FAILURE_BUCKET_ID:  X64_0xc000021a_0_nt!ExpSystemErrorHandler2+5e1
Bugcheck code C000021A
Arguments fffff8a0`003f8430 00000000`00000000 ffffffff`c0000001 00000000`00100670
BiosVersion = A13
BiosReleaseDate = 04/02/2011
SystemManufacturer = Dell Inc.
SystemProductName = Studio 1555
CPUID:        "Intel(R) Core(TM)2 Duo CPU     T6600  @ 2.20GHz"
MaxSpeed:     2200
CurrentSpeed: 2194
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

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