BSOD - Cause: ? - 4 different minidumps included

pathfinder89

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9:19 PM
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Hey,


first of all, yes i've read about the other bsod threads, but non of their minidumps was the same as mine, so i decided to open a new thread.

I bought this PC on thursday and have had problems with it ever since. After installing windows i got bluescreens every few minutes, running different applications (like ie or firefox) or none at all, at startup, at shut down, never in saved mode, though.
I installed windows debugging tools to analyse the minidumps or memory dumps and google its contents and try to fix it in the last 5 days.

Ive had loads of different bluescreens, here are the ones i remember:

1. System_service_exception

0x000003B or 0x0000007E

2. dxgmm1.sys
3. ntfs.sys
4. cage_manager
5. amdppm.sys
6. tcpip.sys
7. memory.dmp always showed me the problem was cdd.dll


I might have fixed some of them or cause different bluscreens by doing:

- reinstall windows --> 3. time reinstalling bluscreen allready at first windows start
- install updates
- install no updates
- latest drivers for mainboard, audio, display, chipset, lan, usb, raid.
- windows drivers
- different drivers (like catalyst 10.1, 10.2, earlier)
- additionally install directX
- sfc /scannow
- chkdsk /r
- windows recovery
and much more

!! only improvement: after installing a codec pack by shark007 (Shark007.net - Windows 7 Codecs - WMP12 Codecs) i only get crashes when playing games! thats pretty good but what caused it? something to do with directX maybe? i want to play games though, so i need to really fix it.




What i need is someone that can really read the minidumps, since some parameters are always the same:


LAST_CONTROL_TRANSFER: from fffff800031a4df0 to fffff80002e8efb4

STACK_TEXT:
fffff880`07166b50 fffff800`031a4df0 : fffff880`00000000 00000000`00000001 fffffa80`039e3500 ff7ffa80`03ba4ba8 : nt!KeSetEvent+0x124
fffff880`07166bc0 fffff800`02e8a153 : fffffa80`03c96b60 fffffa80`04d3e280 00000000`00000000 fffffa80`03ba4ba0 : nt!NtSetEvent+0x90
fffff880`07166c20 00000000`7723ff9a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`031efa48 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7723ff9a


Minidumps:
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I really appreciate any help since i tried all i could and im pretty desperate right now.

Hardware failure is possible, but since i got it working for the desktop for now and i was able to play for like an hour yesterday im not sure it is the new hardware. i cant say what hardware it might be anyway.
 
Last edited:

My Computer My Computer

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WIndows 7 x64 RTMAMD Phenom II x4 3,2 Ghz Black EditionCorsair 2x2GB 1333 Dual Channel KitPowercolor Radeon HD 5770
OS
WIndows 7 x64 RTM
CPU
AMD Phenom II x4 3,2 Ghz Black Edition
Motherboard
Gigabyte GA 770TA-UD3
Memory
Corsair 2x2GB 1333 Dual Channel Kit
Graphics Card(s)
Powercolor Radeon HD 5770
Sound Card
Onboard
Monitor(s) Displays
LG Flatron W2252TQ
Screen Resolution
1680x1050
Hard Drives
Seagate 500 GB 7200.12 SATA2
ok i read about driver verifier on this forum and did that. the last few bluescreens all say it was the dxgmms1.sys problem, which points to directx if im not mistaken:

*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
Probably caused by : dxgmms1.sys ( dxgmms1!VidMmDestroyAllocation+14 )


but i got the latest version installed, latest graphic drivers, too. so whats the problem?
 

My Computer My Computer

At a glance

WIndows 7 x64 RTMAMD Phenom II x4 3,2 Ghz Black EditionCorsair 2x2GB 1333 Dual Channel KitPowercolor Radeon HD 5770
OS
WIndows 7 x64 RTM
CPU
AMD Phenom II x4 3,2 Ghz Black Edition
Motherboard
Gigabyte GA 770TA-UD3
Memory
Corsair 2x2GB 1333 Dual Channel Kit
Graphics Card(s)
Powercolor Radeon HD 5770
Sound Card
Onboard
Monitor(s) Displays
LG Flatron W2252TQ
Screen Resolution
1680x1050
Hard Drives
Seagate 500 GB 7200.12 SATA2
Havent read your dumps but if the driver verified dumps are pointing at dxgmms as you quoted and they are the latest updated versions already then i would try removing totally and reinstalling a fresh copy
 

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Win7 Ultimate X64Intel i5 3570K8GB DDR3 1600Onboard
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Pauly Special
OS
Win7 Ultimate X64
CPU
Intel i5 3570K
Motherboard
Gigabyte Z77X-DS3H
Memory
8GB DDR3 1600
Graphics Card(s)
Onboard
Sound Card
Onboard
Screen Resolution
1280x1024
Hard Drives
Samsung 840 Evo SSD (OS)
1TB Spinner (Data)
PSU
800W Arctic
Case
Cooler Master
Cooling
3x120mm Fans
Keyboard
MS Wireless
Mouse
MS Wireless
Internet Speed
20M
Hey Pauly,

thanks for the answer. Unfortunatly, i have allready installed windows 3 times as mentioned above, the 3. time it even crashed at the very first login screen. It must have something to do with the hardware. Thats why i need someone to take a look at my minidumps.
 

My Computer My Computer

At a glance

WIndows 7 x64 RTMAMD Phenom II x4 3,2 Ghz Black EditionCorsair 2x2GB 1333 Dual Channel KitPowercolor Radeon HD 5770
OS
WIndows 7 x64 RTM
CPU
AMD Phenom II x4 3,2 Ghz Black Edition
Motherboard
Gigabyte GA 770TA-UD3
Memory
Corsair 2x2GB 1333 Dual Channel Kit
Graphics Card(s)
Powercolor Radeon HD 5770
Sound Card
Onboard
Monitor(s) Displays
LG Flatron W2252TQ
Screen Resolution
1680x1050
Hard Drives
Seagate 500 GB 7200.12 SATA2
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