BSOD caused by bugcheck

[jcrandall]

My computer has been crashing repeatly after it has been shut down for a day and
restarted. Here is the information I get from Bluescreen View:

020111-20014-01.dmp 2/1/2011 6:58:06 PM NTFS_FILE_SYSTEM 0x00000024 00000000`001904fb fffff880`02dcb588 fffff880`02dcadf0 fffff800`02a6bc56 Ntfs.sys Ntfs.sys+213d8 x64 C:\Windows\Minidump\020111-20014-01.dmp 2 15 7600 275,224


Any help would be greatly appreciated!!

Thanks

 

[jcrandall]

I could not figure out how to download the perfmon/report, could you please give a little more info on how to do that? i went to the start buttton and type perfmon/report, but nothing came up.
This is a home built system that was built about 6 months ago. It is a new install of windows7. I have 4 hard drives of 500gb each.
Thanks for any info.

 

[fimble]

Hi jcrandall and Welcome.

Regards the Performance Monitor Report. Its perfmon /report not perfmon/report. See the space?

HTH

 

[Maguscreed]

That's a lot of dumps and almost everyone of them blames a different system file or driver.
Try giving a scan with this
Malwarebytes
(the free version is sufficient)
There are also a few out of date drivers, it's late now I'll deal with that in the morning or maybe someone else will pick it up.

 

[jcrandall]

Thanks for tip on the space in perfmon. I attached the file. I will give the Malwarebytes a go.
Thanks

 

[jcrandall]

I ran the MALWARE and it removed about 7 rogue files. everything seemeed to work like it should until tonight. I had about 3 BSOD's and one of them was in safe mode.
I sure could use some help on this, it is getting pretty frustrating

 

[fimble]

As Maguscreed said that's a lot of *.dmp files!!

As Mbam found so many bad guys, download TDSSKiller and run it in Safe Mode.

Attach your latest dump files to a post. Once you are sure the files have been uploaded properly you can empty your Minidump folder.

 

[jcrandall]

I ran the tsskiller program and it did not find anything. The computer now is dumping even in safe mode. I tried to download the dump files and it crashed before it could complete. It is definetly getting worse.

 

[jcrandall]

It appears that I had a bad hard drive. I replaced the hard drive and reloaded windows 7. I am still having some issues and have included the most recent dump files.
Any more help would be greatly appreciated!!!!

 

[jcrandall]

I can sure use some help , so if someone has a chance to take a look at my recent .dmp files I would really appreciate it.
thanks!

 

[Anak]

I can sure use some help , so if someone has a chance to take a look at my recent .dmp files I would really appreciate it.
thanks!

Hi! jcrandall, welcome to 7F

I took a look at your griff2 file and you have multiple errors.

• PnP
• MPTelemetry
• CBS Log files
• Windows update

At this point I do not want to suggest a clean re-install, but would it be possible to run a chkdisk?
http://www.sevenforums.com/tutorials/433-disk-check.html

Then post back........

We may want to run a scf \scanow then:
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Are you able to retrieve a smartdisk Health report from your HDD?

If you can boot into safe mode with networking you could use this link: Download Everest Home Edition 2.20 Free - Everest Home Edition - a freeware system information, system diagnostics and benchmarking solution - Softpedia to retrieve a health report.

 

[jcrandall]

Hi,
I ran both the system scan and the disk scan last night. The system scan reported that it was not able to repair all of the files. I turnd the computer back on this afternoon and attempted to run the system scan again. I wsa not able to complete the scan before it crashed. I then attempted to download the .dmp files. Same problem, before it could complete the task, it would crash. I attempted to reply on this forum in Firefox, but Firefox would crash. would do you think is causing all the problems? If the computer becomes stable, I will send the .dmp files and the health report. Am I looking at a reinstall of windows 7?

 

[Anak]

Am I looking at a reinstall of windows 7?

At this point what do you have to lose?

Make sure you have the newest drivers for your HDD's!

Just so we are on the same page follow this tutorial:
http://www.sevenforums.com/tutorials/91339-ssd-hdd-optimize-windows-reinstallation.html

 

[jcrandall]

Before I went ahead and reloaded Windows, I gave the chkdsk another try. The system was stable all weeekend. I took the bold move and shut the computer down for an evening. When I started it back up I would get a couple BSOD and then it would stabilize. I have include my most recent dump files. If you can take a look at it and hopefully all I have is some driver causing all the problems.
Thanks for all the help, it has been greatly appreciated.

 

[jcrandall]

I ran downloaded the dump files again. I didn't run the first one as administrator.

 

[DeanP]

Update this driver

Rt64win7.sys  Thu Feb 26 22:04:13 2009
Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC
http://218.210.127.131/

 

[jcrandall]

I updated the driver that you suggested, and so far no BSOD's. I have shut own and restarted several times and no crashes. I think that maybe we got it fixed!!
Thanks again for the all the help!!

 

[Anak]

That is good news! Thanks Dean for helping out here!

 

[DeanP]

Glad you got it working.

Let me know if you need anything else.