BSOD check code 126

[ldimauro]

Hi there

I am experiencing repeated crashes to BSOD and cannot understand why. The cause is described as kernel power.

I am pasting below the message when rebooting and the latest event viewer details. I am also attaching the minidump file.

Grateful for your help

Luca


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 2057

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF8000329754A
BCP3: FFFFF880036D5FE8
BCP4: FFFFF880036D5840
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />

<EventID>41</EventID>

<Version>2</Version>

<Level>1</Level>

<Task>63</Task>

<Opcode>0</Opcode>

<Keywords>0x8000000000000002</Keywords>

<TimeCreated SystemTime="2014-04-04T13:32:22.028420200Z" />

<EventRecordID>97886</EventRecordID>

<Correlation />

<Execution ProcessID="4" ThreadID="8" />

<Channel>System</Channel>

<Computer>XFormat-Akira</Computer>

<Security UserID="S-1-5-18" />

</System>


- <EventData>
<Data Name="BugcheckCode">126</Data>

<Data Name="BugcheckParameter1">0xffffffffc0000005</Data>

<Data Name="BugcheckParameter2">0xfffff8000329754a</Data>

<Data Name="BugcheckParameter3">0xfffff880036d5fe8</Data>

<Data Name="BugcheckParameter4">0xfffff880036d5840</Data>

<Data Name="SleepInProgress">false</Data>

<Data Name="PowerButtonTimestamp">0</Data>

</EventData>


</Event>

 

[Thedoctor44]

Can you remove Kaspersky and see if the problem persists. The cause appears to be from the keyboard filter driver from Kaspersky.

Can you please install Microsoft Security Essentials and Malwarebytes anti malware as an alternative.
http://windows.microsoft.com/en-GB/windows/security-essentials-download

http://www.malwarebytes.org/

 

[ldimauro]

Thanks a lot thedoctor, it seems to work for now - but how can I do without my favourite AV software? Am not sure about the degree of protection I'll get with Essentials and Malwarebytes... maybe you can advise

thanks again

Luca

 

[Thedoctor44]

At the moment we still recommend MSE and malwarebytes because they are still good at protecting systems.
You can try installing Kaspersky again or try their contact support page but I don't recommend it.

 

[ldimauro]

Thanks a bunch Thedoctor, I greatly appreciate your help

Luca