BSOD comes up without warning

techtitan100

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the issue is while I am in the middle of watching a video or a DVD sometimes I will get the BSOD and I don't know why, but I think I followed all the instructions and I have uploaded the zipped files, please help me
 

My Computer My Computer

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Toshiba Satellite C655-S5547
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techtitan100,

Update your ATI/AMD display driver to the latest WHQL.
You can get it from the link in our forum, http://www.sevenforums.com/graphic-...alyst-video-driver-windows-7-a.html#post17671, or you may go to AMD Graphics Driver and Software and opt for Automatically Detect and Install the appropriate driver for your card.
ATI_zps0bc28aaa.jpg


During installation, you may opt for advanced installation, and install the display driver only, not the Catalyst Control Center.

Let us know the results.
_____________________________________________________________________________________________
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, 0, fffff88009c6f300, 0}

Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : atikmdag.sys ( atikmdag+f8e79 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: 0000000000000000, Address of the instruction which caused the bugcheck
Arg3: fffff88009c6f300, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
+6a4d9
00000000`00000000 ??              ???

CONTEXT:  fffff88009c6f300 -- (.cxr 0xfffff88009c6f300)
rax=0000000000000000 rbx=0000000000000000 rcx=fffff88009c6fd10
rdx=fffff88004ea3120 rsi=fffffa800578f000 rdi=fffff88009c6fda0
rip=0000000000000000 rsp=fffff88009c6fce8 rbp=000000000000003c
 r8=fffff88009c6fd10  r9=fffff88009c6fd00 r10=0000000000000000
r11=fffff88004ea3120 r12=0000000000000000 r13=0000000000000001
r14=0000000000003daf r15=fffffa80058ff000
iopl=0         nv up ei ng nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010286
00000000`00000000 ??              ???
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  wmplayer.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff8800497de79 to 0000000000000000

STACK_TEXT:  
fffff880`09c6fce8 fffff880`0497de79 : 00000000`00000008 fffff880`048ef4d9 00000000`00000000 00000000`000000c0 : 0x0
fffff880`09c6fcf0 00000000`00000008 : fffff880`048ef4d9 00000000`00000000 00000000`000000c0 fffff880`09c6fda0 : atikmdag+0xf8e79
fffff880`09c6fcf8 fffff880`048ef4d9 : 00000000`00000000 00000000`000000c0 fffff880`09c6fda0 fffffa80`0578f000 : 0x8
fffff880`09c6fd00 00000000`00000000 : 00000000`000000c0 fffff880`09c6fda0 fffffa80`0578f000 00000000`59490000 : atikmdag+0x6a4d9


FOLLOWUP_IP: 
atikmdag+f8e79
fffff880`0497de79 ??              ???

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  atikmdag+f8e79

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmdag

IMAGE_NAME:  atikmdag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4f7d8776

STACK_COMMAND:  .cxr 0xfffff88009c6f300 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_atikmdag+f8e79

BUCKET_ID:  X64_0x3B_atikmdag+f8e79

Followup: MachineOwner
---------

0: kd> lmvm atikmdag
start             end                 module name
fffff880`04885000 fffff880`0533c000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Thu Apr 05 17:22:22 2012 (4F7D8776)
    CheckSum:         00A5F0F3
    ImageSize:        00AB7000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
 

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ok I am tring to download and install this and I keep getting Installer integrity check has failed. Coomon causes include incomplete download and damaged media. Contact the installers author to obtain a new copy
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba Satellite C655-S5547
OS
Windows 7 Pro 64bit
CPU
Intel(R) Core(TM) i3-2350M CPU @ 2.30 GHZ
Memory
4.00 GB
Graphics Card(s)
Intel HD Graphiics
Sound Card
Conexant HD Audio
Monitor(s) Displays
Generic PnP Monitor
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
TI106321W0B(C:) 450GB
Keyboard
Standard PS/2 Keyboard
Mouse
Synaptics Pointing Device
Internet Speed
51.68 mb/s download and 12.08 mb/s upload as of 6/24/15
Antivirus
Webroot Secure Anywhere
Browser
IE11, Mozilla Firefox 41.1.01, and Google Chrome if I must
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