I am getting blue screen or crash with black screen if I am getting black screen I need to restart it my self or its restarding itself. I used whocrashed to see what happend and I got:
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: win32k.sys (win32k+0xC4283)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF96000134283, 0xFFFFF8800980C020, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\win32k.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Multi-User Win32 Driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
But I did update drivers nothing helps I did format c. Now I am not getting blue screen but only crashing when I am playing and pressing windows key to go desktop but not every time once day. I need help cant find out what is problem myself. plz help me someone.
Dump file download link is here:
012514-7144-01.dmp - Speedy Share - upload your files here
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: win32k.sys (win32k+0xC4283)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF96000134283, 0xFFFFF8800980C020, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\win32k.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Multi-User Win32 Driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
But I did update drivers nothing helps I did format c. Now I am not getting blue screen but only crashing when I am playing and pressing windows key to go desktop but not every time once day. I need help cant find out what is problem myself. plz help me someone.
Dump file download link is here:
012514-7144-01.dmp - Speedy Share - upload your files here
My Computer
At a glance
Windows 7 Ultimate x64
- Computer type
- PC/Desktop
- OS
- Windows 7 Ultimate x64
