Solved BSOD - Driver IRQL not less or equal

[MyPoorPC]

I have had this problem off and on for a while as you can see by the minidumps. Since five of those have occurred within the last month, I figured I better contact you for help. Chkdisk is ok, and I have attempted sfc /scannow, however one of my mistakes was following advice to delete old updates to reclaim used space.


One problem I have noticed is the divxserver in the autostart. That shouldn't be there since I have uninstalled Divx. The latest minidump occurred just after a fresh start of my PC.


System specs should be completed when I registered, however I don't see them here?



Self-built, i7-920, Gigabyte X58A-UD3R (rev 1) mboard, 8GB Corsair Vengeance RAM, GTX 970, 2 x 1TB WD Blue HDD RAID 0, Pioneer BDR-205 BDRW



Log collection results are attached. Thanks in advance for any help you can provide!

 

[philc43]

There may be a few things required to sort out all the problems. Let's start with a network driver update and see if that helps.

RTL8167 Realtek 8167 NT Driver Realtek 8167 NT Driver Rt64win7.sys Tue May 31 20:15:51 2011

Your MB website has a newer version. https://www.gigabyte.com/Motherboard/GA-X58A-UD3R-rev-10#support-dl-driver-lan

 

[MyPoorPC]

By NT driver, I assume you mean the 64-bit "Realtek LAN Driver [7.088.0617.2014]" dated 2015/04/16, correct?

 

[philc43]

By NT driver, I assume you mean the 64-bit "Realtek LAN Driver [7.088.0617.2014]" dated 2015/04/16, correct?

Yes, that was the one

 

[MyPoorPC]

Ok. Done!

 

[MyPoorPC]

If anyone can help, one thing I would like to learn how to remove is the two startup files called KSS listed in startup.txt. I haven't used Kaspersky in years and the files have been uninstalled.

 

[philc43]

Try the removal tool - this should remove any remnants...

https://support.kaspersky.com/1464

 

[MyPoorPC]

I take it you and me are the only two people left on this forum?

 

[philc43]

I take it you and me are the only two people left on this forum?

:roflmao:

and I'm only filling in while [MENTION=451597]axe0[/MENTION] is away. Seriously though, there are quite a few who keep their eyes on the forum.

 

[MyPoorPC]

Another crash

Just got another BSOD.
And I was so hopeful the driver update may have fixed the error. Went a whole 9 days!

 

[axe0]

Hi MyPoorPC,

This is an issue with a bug in Malwarebytes that has been going for at least 2 months now.

The issue started with a new feature that they have implemented in the web protection to block based on URL's.
NETIO.SYS BSOD - Page 8 - Malwarebytes 3 Support Forum - Malwarebytes Forums

At the moment, it should be fixed in the BETA version so it's a matter of waiting for a new stable version of Malwarebytes to be rolled out. Meanwhile it is recommend to keep the web protection feature off.
Malwarebytes 3.5 - Malwarebytes 3.x Beta - Malwarebytes Forums

 

[MyPoorPC]

Thank you for the info axe0. I have disabled web protection as you suggested and will look closely at the fixes in the next release.

 

[MyPoorPC]

I registered for the Malwarebytes beta and have been updating regularly. I know it's premature, but I haven't had BSOD since. Here's how to do so if you want to share with anyone else.

 

[axe0]

It appears that Malwarebytes has released a new components update that addresses this issue :ar: Ladies and Gentlemen, Malwarebytes 3.5 - Malwarebytes 3 Support Forum - Malwarebytes Forums

 

[Exfso]

Yes I had these issues, and after applying the Beta patch it cured the problem, now the release is apparently no longer beta and it is working fine.

 

[MyPoorPC]

I was doing good for a while, but got another BSOD. This time it was MSAHCI.SYS

 

[axe0]

Please update the motherboard BIOS to version F6.

 

[MyPoorPC]

I think I found the problem. The Malwarebytes cure was worse than the disease. Right now my computer randomly freezes to the point where I'll get a "Microsoft Windows Application is not working. Cancel / End Process" error message on screen. In addition, I cannot log off or shut down normally.


Currently running everything except Malwarebytes to be sure, then will post the issue in their forums.

 

[MyPoorPC]

My recent install of Avast Internet Security doesn't play nice with Malwarebytes since the fix, even when I exclude the two programs from one another. Computer works great otherwise so I am marking as solved.



Thanks everyone who provided assistance. I hope I have repped everyone involved.

 

[axe0]

This could possibly be the reason
Avast Users Having Internet Issues & Malwarebytes Conflicts After Upgrade