Solved BSOD driver not less or equal while running WoW

HuskyCody

New member
Local time
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BSODs while running anything, tried everything

[FONT=Segoe UI, Arial]Not just while running WoW. It can happen when I'm running HBOGo, having it sit idle, while running DMC. I've tried system restore, updated drivers, system repairs. I don't know what to do anymore short of spending money I dont have on new parts. Temperatures reach a max of 71 C on the GPU and no more than 65C on the CPU. No dust in the fans.

On Fri 7/5/2013 10:35:21 PM GMT your computer crashed

crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]Unknown[/FONT] (0x7FEF5A98D0B)
Bugcheck code: 0xD1 (0xFFFFF8004346B612, 0x2, 0x8, 0xFFFFF8004346B612)
Error: [FONT=Segoe UI, Arial]DRIVER_IRQL_NOT_LESS_OR_EQUAL[/FONT]
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error.
Google query: [FONT=Segoe UI, Arial]DRIVER_IRQL_NOT_LESS_OR_EQUAL

Specs:
IntelR Core i& CPU [email protected]
12 GB of RAM
Windows 7 Professional SP1
AMD Radeon HD 7950
Microsoft Security Essentials.

Please let me know if you need any other specs or information. I'm completely stuck.
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Last edited:

My Computer My Computer

At a glance

Windows Professional 7 64 bitIntel(R) Core(TM) i7 CPU 920 @ 2.67 GHz12 G DDR3GeForce GTX 960
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gigabyte Custom Built
OS
Windows Professional 7 64 bit
CPU
Intel(R) Core(TM) i7 CPU 920 @ 2.67 GHz
Motherboard
Gigabyte Technology CO LTD X58-USB3
Memory
12 G DDR3
Graphics Card(s)
GeForce GTX 960
Monitor(s) Displays
Acer LCD x 2
Screen Resolution
1920 x 1200 Dual Screen
Hard Drives
Western Digital 2 TB
Mouse
WoW Legendary Edition Gaming Mouse
Antivirus
Microsoft Security Essentials
Browser
Chrome
Here's the files
 

My Computer My Computer

At a glance

Windows Professional 7 64 bitIntel(R) Core(TM) i7 CPU 920 @ 2.67 GHz12 G DDR3GeForce GTX 960
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gigabyte Custom Built
OS
Windows Professional 7 64 bit
CPU
Intel(R) Core(TM) i7 CPU 920 @ 2.67 GHz
Motherboard
Gigabyte Technology CO LTD X58-USB3
Memory
12 G DDR3
Graphics Card(s)
GeForce GTX 960
Monitor(s) Displays
Acer LCD x 2
Screen Resolution
1920 x 1200 Dual Screen
Hard Drives
Western Digital 2 TB
Mouse
WoW Legendary Edition Gaming Mouse
Antivirus
Microsoft Security Essentials
Browser
Chrome
Bump.
 

My Computer My Computer

At a glance

Windows Professional 7 64 bitIntel(R) Core(TM) i7 CPU 920 @ 2.67 GHz12 G DDR3GeForce GTX 960
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gigabyte Custom Built
OS
Windows Professional 7 64 bit
CPU
Intel(R) Core(TM) i7 CPU 920 @ 2.67 GHz
Motherboard
Gigabyte Technology CO LTD X58-USB3
Memory
12 G DDR3
Graphics Card(s)
GeForce GTX 960
Monitor(s) Displays
Acer LCD x 2
Screen Resolution
1920 x 1200 Dual Screen
Hard Drives
Western Digital 2 TB
Mouse
WoW Legendary Edition Gaming Mouse
Antivirus
Microsoft Security Essentials
Browser
Chrome
Another BSOD. New files attached.

Not sure the dmp made it into my hard drive.
It involved ntfs.
 

My Computer My Computer

At a glance

Windows Professional 7 64 bitIntel(R) Core(TM) i7 CPU 920 @ 2.67 GHz12 G DDR3GeForce GTX 960
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gigabyte Custom Built
OS
Windows Professional 7 64 bit
CPU
Intel(R) Core(TM) i7 CPU 920 @ 2.67 GHz
Motherboard
Gigabyte Technology CO LTD X58-USB3
Memory
12 G DDR3
Graphics Card(s)
GeForce GTX 960
Monitor(s) Displays
Acer LCD x 2
Screen Resolution
1920 x 1200 Dual Screen
Hard Drives
Western Digital 2 TB
Mouse
WoW Legendary Edition Gaming Mouse
Antivirus
Microsoft Security Essentials
Browser
Chrome
Configure dumps

First, we want to make sure the computer is saving your dump files. Go to Control Panel -> System -> Advanced System Settings -> Startup and Recovery [Settings] Make sure that "Write Debugging Information" is set to Small Memory Dump (256kb) if it is not already. Dump Files - Configure Windows to Create on BSOD

Next, make sure that the folder C:\Windows\Minidump exists. If not, create it (allow permission if asked). Make sure any dumps you want to analyze, whether yours or others', are in this folder. You can ZIP/RAR the files and send them to someone else to analyze as well.

Start up
Keep less stuff at the start-up. Only anti-virus, this helps avoid driver conflicts and improves time to log in to windows.

Performing a Clean Startup
Startup Programs - Change

SFC /scannow

1. Click Start
orb.png

2. In the search box, type Command Prompt
3. In the list that appears, right-click on cmd.exe and choose Run as administrator
4. In the command window that opens, type
Code:
sfc /scannow
5. Hit enter
System File Checker

Hard Drive/Storage
Post disk summary using CrystalDiskInfo software - CrystalDiskInfo

:info: For how to upload a screenshot or file, read here

Make a Hard Drive test from the mfg website: Hard Drive Diagnostic Procedure

For errors on your Hard drive(s): Disk Check

Memtest86+
Run Memtest86+ for at least 8-10 passes. It may take up to 20 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.
:info: How to test and diagnose RAM issues with Memtest86+

   Note
Pay close attention to part 3 of the tutorial in order to rule the faulty RAM stick out.

   Tip
Do this test overnight.
 

My Computer My Computer

At a glance

Windows 10 Home 64BitIntel Core i5 10400 @ 2.90GHz8.00GB Single-Channel Unknown @ 1329MHz (16-2...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
I've run SFC twice. Clean. Disab;ed a lot on System Startup. I will run the other two tasks soon. Will let you know how it goes.
 

My Computer My Computer

At a glance

Windows Professional 7 64 bitIntel(R) Core(TM) i7 CPU 920 @ 2.67 GHz12 G DDR3GeForce GTX 960
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gigabyte Custom Built
OS
Windows Professional 7 64 bit
CPU
Intel(R) Core(TM) i7 CPU 920 @ 2.67 GHz
Motherboard
Gigabyte Technology CO LTD X58-USB3
Memory
12 G DDR3
Graphics Card(s)
GeForce GTX 960
Monitor(s) Displays
Acer LCD x 2
Screen Resolution
1920 x 1200 Dual Screen
Hard Drives
Western Digital 2 TB
Mouse
WoW Legendary Edition Gaming Mouse
Antivirus
Microsoft Security Essentials
Browser
Chrome
Good luck.
 

My Computer My Computer

At a glance

Windows 10 Home 64BitIntel Core i5 10400 @ 2.90GHz8.00GB Single-Channel Unknown @ 1329MHz (16-2...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
Attached is the screenshot results from Crystal.

Hard Drives are fine. Still need to run memory tests.
 

My Computer My Computer

At a glance

Windows Professional 7 64 bitIntel(R) Core(TM) i7 CPU 920 @ 2.67 GHz12 G DDR3GeForce GTX 960
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gigabyte Custom Built
OS
Windows Professional 7 64 bit
CPU
Intel(R) Core(TM) i7 CPU 920 @ 2.67 GHz
Motherboard
Gigabyte Technology CO LTD X58-USB3
Memory
12 G DDR3
Graphics Card(s)
GeForce GTX 960
Monitor(s) Displays
Acer LCD x 2
Screen Resolution
1920 x 1200 Dual Screen
Hard Drives
Western Digital 2 TB
Mouse
WoW Legendary Edition Gaming Mouse
Antivirus
Microsoft Security Essentials
Browser
Chrome
Check the HDD which says Caution with a yellow button
 

My Computer My Computer

At a glance

Windows 10 Home 64BitIntel Core i5 10400 @ 2.90GHz8.00GB Single-Channel Unknown @ 1329MHz (16-2...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
HHD attatched
 

My Computer My Computer

At a glance

Windows Professional 7 64 bitIntel(R) Core(TM) i7 CPU 920 @ 2.67 GHz12 G DDR3GeForce GTX 960
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gigabyte Custom Built
OS
Windows Professional 7 64 bit
CPU
Intel(R) Core(TM) i7 CPU 920 @ 2.67 GHz
Motherboard
Gigabyte Technology CO LTD X58-USB3
Memory
12 G DDR3
Graphics Card(s)
GeForce GTX 960
Monitor(s) Displays
Acer LCD x 2
Screen Resolution
1920 x 1200 Dual Screen
Hard Drives
Western Digital 2 TB
Mouse
WoW Legendary Edition Gaming Mouse
Antivirus
Microsoft Security Essentials
Browser
Chrome
The caution indication can be converted to good using CrystalDiscInfo. Click on the caution Button, you will get another window ....
1_zps1eeadfca.jpg


In the resulting window, there are three sliders in the left. Drag them to the ultimate left, and notice the values at the right side are converting to zeros.
2_zps50ae6eec.jpg


Now click the apply button, and notice that the caution is gone.

After these, observe the situation that it is causing more BSODs or not.

Also proceed with Hard Drive Diagnostic Procedure.
 

My Computer My Computer

At a glance

Windows 10 Home 64BitIntel Core i5 10400 @ 2.90GHz8.00GB Single-Channel Unknown @ 1329MHz (16-2...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
I do not have a disk, unfortunately. Will it run from my Flash Drive?
 

My Computer My Computer

At a glance

Windows Professional 7 64 bitIntel(R) Core(TM) i7 CPU 920 @ 2.67 GHz12 G DDR3GeForce GTX 960
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gigabyte Custom Built
OS
Windows Professional 7 64 bit
CPU
Intel(R) Core(TM) i7 CPU 920 @ 2.67 GHz
Motherboard
Gigabyte Technology CO LTD X58-USB3
Memory
12 G DDR3
Graphics Card(s)
GeForce GTX 960
Monitor(s) Displays
Acer LCD x 2
Screen Resolution
1920 x 1200 Dual Screen
Hard Drives
Western Digital 2 TB
Mouse
WoW Legendary Edition Gaming Mouse
Antivirus
Microsoft Security Essentials
Browser
Chrome

My Computer My Computer

At a glance

Windows 10 Home 64BitIntel Core i5 10400 @ 2.90GHz8.00GB Single-Channel Unknown @ 1329MHz (16-2...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
Results attached.

Will run the long generic on my internal drive soon.
 

My Computer My Computer

At a glance

Windows Professional 7 64 bitIntel(R) Core(TM) i7 CPU 920 @ 2.67 GHz12 G DDR3GeForce GTX 960
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gigabyte Custom Built
OS
Windows Professional 7 64 bit
CPU
Intel(R) Core(TM) i7 CPU 920 @ 2.67 GHz
Motherboard
Gigabyte Technology CO LTD X58-USB3
Memory
12 G DDR3
Graphics Card(s)
GeForce GTX 960
Monitor(s) Displays
Acer LCD x 2
Screen Resolution
1920 x 1200 Dual Screen
Hard Drives
Western Digital 2 TB
Mouse
WoW Legendary Edition Gaming Mouse
Antivirus
Microsoft Security Essentials
Browser
Chrome
Take your time.
 

My Computer My Computer

At a glance

Windows 10 Home 64BitIntel Core i5 10400 @ 2.90GHz8.00GB Single-Channel Unknown @ 1329MHz (16-2...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
Haven't run the test, but haven't had a BSOD in two days. I'm going to go the rest of the week without testing unless I have one. Will let you know by Saturday what the results are.
 

My Computer My Computer

At a glance

Windows Professional 7 64 bitIntel(R) Core(TM) i7 CPU 920 @ 2.67 GHz12 G DDR3GeForce GTX 960
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gigabyte Custom Built
OS
Windows Professional 7 64 bit
CPU
Intel(R) Core(TM) i7 CPU 920 @ 2.67 GHz
Motherboard
Gigabyte Technology CO LTD X58-USB3
Memory
12 G DDR3
Graphics Card(s)
GeForce GTX 960
Monitor(s) Displays
Acer LCD x 2
Screen Resolution
1920 x 1200 Dual Screen
Hard Drives
Western Digital 2 TB
Mouse
WoW Legendary Edition Gaming Mouse
Antivirus
Microsoft Security Essentials
Browser
Chrome
Alright. Good luck!
 

My Computer My Computer

At a glance

Windows 10 Home 64BitIntel Core i5 10400 @ 2.90GHz8.00GB Single-Channel Unknown @ 1329MHz (16-2...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
Marking as Solved. No blue screens for a long while now. Thank you!
 

My Computer My Computer

At a glance

Windows Professional 7 64 bitIntel(R) Core(TM) i7 CPU 920 @ 2.67 GHz12 G DDR3GeForce GTX 960
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gigabyte Custom Built
OS
Windows Professional 7 64 bit
CPU
Intel(R) Core(TM) i7 CPU 920 @ 2.67 GHz
Motherboard
Gigabyte Technology CO LTD X58-USB3
Memory
12 G DDR3
Graphics Card(s)
GeForce GTX 960
Monitor(s) Displays
Acer LCD x 2
Screen Resolution
1920 x 1200 Dual Screen
Hard Drives
Western Digital 2 TB
Mouse
WoW Legendary Edition Gaming Mouse
Antivirus
Microsoft Security Essentials
Browser
Chrome
Good to hear, glad I was able to help :)

Be sure to post if you have further issues.
 

My Computer My Computer

At a glance

Windows 10 Home 64BitIntel Core i5 10400 @ 2.90GHz8.00GB Single-Channel Unknown @ 1329MHz (16-2...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
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