BSOD-Driver Power State Failure-Please Help

[Mr Smiley]

Hi All

Being the non-technical, geekless person I am, I would certainly very much appreciate your assistance in ascertaining why I have just experienced a BSOD during Shutdown which took over half-an-hour.

My Windows 7 Ultimate x64 was working perfectly up until now and I am at a total loss as to why this has occurred.

I have attached a Crash Report courtesy of NirSoft's BlueScreenView software program.

Thank you in advance for your assistance with this matter.

Warmest Regards

Neil (Mr Smiley)

 

[yariv]

According to what you attached in the screenshot, it appears that one of your services failed to stop or shut down, causing the system to go in to a infinite loop that tried to kill that process.

It is just a one time event or does it happen often?

 

[Mr Smiley]

Hi Yariv

Thanks for your response.

No it's the first time I've had a BSOD in years.

The only actions I did prior to the shutdown were:

1) Ran CCleaner for the first time since installing the latest version earlier today.

2) Changed the Ownership of my NetGear WNDA3100 Adapter shortcut for my wireless internet FROM 'System' to 'Administrators'


The system seems to be somewhat stable now since rebooting and changing the ownership of the above back to System?

Regards

Neil
Regards

 

[usasma]

Did you use CCleaner to clean the registry? If so, I'd recommend NOT doing that - too many problems have been associated with registry cleaners.

One of the things mentioned in the BSOD screen is to wait and see if it happens again. This is because Windows has some error correcting mechanisms built in - and they (or the stuff that you've done) may have fixed it.

If it recurs, please zip up the contents of the C:\Windows\Mindump folder, and upload/attach the .zip file with your next post.

 

[Mr Smiley]

Hi Usasma

No I definetly didn't use CCleaners registry cleaner and I agree with your recommendation not to use Registry Cleaners.

Anyway, it seems to have settled down since this morning and since I made the change I mentioned.

The only other action I neglected to mention I carried out prior to the BSOD was I installed CyberLink's PowerDVD Ultra 8, but I wouldn't of thought that would of been the culprit.

 

[usasma]

I've seen issues with PowerDVD, but none recently - so I wouldn't suspect that right away.

Just keep an eye on it and post back if it starts spitting out BSOD's.