BSOD Driver Power State Failure, Tried to solve for a long time

[z32019912]

Hello, I've been browsing around to try to solve this problem

I get stuck at shut down screen

I think I made it worse when I messed with msconfig where I had no access to internet or mouse because
of less startup items i choose (also spent a lot of time trying to revert this, even system restore was off)

Therefore, I am here, not going to touch anything further, asking for your professional help.

Please tell me what is going on, I tried updating all drivers / deleting programs that I dont need anymore.

 

[Arc]

Update your SteelSeries Engine. https://steelseries.com/downloads

See how it goes. Let us know.
________________________________________________________

Device object (fffffa800afd2b30) is for:
 InfoMask field not found for _OBJECT_HEADER at fffffa800afd2b00
 \Driver\HidUsb DriverObject fffffa800af85c60
Current Irp 00000000 RefCount 0 Type 00000022 Flags 00002050
DevExt fffffa800afd2c80 DevObjExt fffffa800afd2f90 
ExtensionFlags (0x00000800)  DOE_DEFAULT_SD_PRESENT
Characteristics (0000000000)  
AttachedTo (Lower) fffffa800b18b730Unable to load image \SystemRoot\system32\DRIVERS\SAlpham64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SAlpham64.sys
[COLOR=Red]*** ERROR: Module load completed but symbols could not be loaded for SAlpham64.sys[/COLOR]
 \Driver\SAlphamHid
Device queue is not busy.

 

[z32019912]

I am using engine3.0
It still stucks at shut down screen :/

 

[Arc]

I am using engine3.0
It still stucks at shut down screen :/

I think you are using the 3.6.5.1?

I think I made it worse when I messed with msconfig where I had no access to internet or mouse because
of less startup items i choose (also spent a lot of time trying to revert this, even system restore was off)

Your startup items .....

SearchProtect    \searchprotect\bin\cltmng.exe    NT AUTHORITY\SYSTEM    HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Sidebar    %programfiles%\windows sidebar\sidebar.exe /autorun    NT AUTHORITY\LOCAL SERVICE    HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Sidebar    %programfiles%\windows sidebar\sidebar.exe /autorun    NT AUTHORITY\NETWORK SERVICE    HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
AdobeBridge        Classy\Danny    HKU\S-1-5-21-3276666024-2528191166-1389727458-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Speech Recognition    "c:\windows\speech\common\sapisvr.exe" -speechux -startup    Classy\Danny    HKU\S-1-5-21-3276666024-2528191166-1389727458-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
CoolerMaster Trigger    "c:\program files (x86)\cooler master\cm storm trigger\cmtrigger.exe" /autorun    Classy\Danny    HKU\S-1-5-21-3276666024-2528191166-1389727458-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
SearchProtection    "c:\users\danny\appdata\roaming\search protection\searchprotection.exe" /autostart    Classy\Danny    HKU\S-1-5-21-3276666024-2528191166-1389727458-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
DAEMON Tools Lite    "c:\program files (x86)\daemon tools lite\dtlite.exe" -autorun    Classy\Danny    HKU\S-1-5-21-3276666024-2528191166-1389727458-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
SteelSeries Engine    c:\program files\steelseries\steelseries engine\steelseriesengine.exe    Classy\Danny    HKU\S-1-5-21-3276666024-2528191166-1389727458-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Discord    c:\users\danny\appdata\local\discord\app-0.0.279\discord.exe    Classy\Danny    HKU\S-1-5-21-3276666024-2528191166-1389727458-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
f.lux    "c:\users\danny\appdata\local\fluxsoftware\flux\flux.exe" /noshow    Classy\Danny    HKU\S-1-5-21-3276666024-2528191166-1389727458-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
SearchProtect    \searchprotect\bin\cltmng.exe    .DEFAULT    HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
McAfee Security Scan Plus    c:\program files (x86)\mcafee security scan\3.0.318\ssscheduler.exe    Public    Common Startup
SteelSeries Engine 3    c:\progra~1\steels~1\steels~2\steels~2.exe -datapath="c:\programdata\steelseries\steelseries engine 3" -dbenv=production -auto=true    Public    Common Startup
Nvtmru    "c:\program files (x86)\nvidia corporation\nvidia update core\nvtmru.exe"    Public    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
IME14 CHT Setup    c:\progra~1\common~1\micros~1\ime14\shared\imeklmg.exe /setpreload /cht /log    Public    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
AtherosBtStack    "c:\program files (x86)\qualcomm atheros\bluetooth suite\btvstack.exe"    Public    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
AthBtTray    "c:\program files (x86)\qualcomm atheros\bluetooth suite\athbttray.exe"    Public    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
AdobeAAMUpdater-1.0    "c:\program files (x86)\common files\adobe\oobe\pdapp\uwa\updaterstartuputility.exe"    Public    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
ShadowPlay    "c:\windows\system32\rundll32.exe" c:\windows\system32\nvspcap64.dll,shadowplayonsystemstart    Public    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
NvBackend    "c:\program files (x86)\nvidia corporation\update core\nvbackend.exe"    Public    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
XboxStat    "c:\program files\microsoft xbox 360 accessories\xboxstat.exe" silentrun    Public    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

None of them have anything to do with internet and mouse. Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.

1. Click on the Start button
2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
3. Select the “Startup” tab.
4. Deselect all items other than the antivirus.
5. Apply > OK
6. Accept then restart.

Daemon Tools uses SCSI Pass Through Direct (SPTD), which is a known BSOD causer. Uninstall the program at first. Then download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below :

• Double click to open it.
• Click this button only:
• 
• If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.

See how it goes. Let us know.

 

[z32019912]

[/QUOTE]

1. Click on the Start button
2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
3. Select the “Startup” tab.
4. Deselect all items other than the antivirus.
5. Apply > OK
6. Accept then restart.

Daemon Tools uses SCSI Pass Through Direct (SPTD), which is a known BSOD causer. Uninstall the program at first. Then download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below :

• Double click to open it.
• Click this button only:
• 
• If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.

See how it goes. Let us know.[/QUOTE]



Hey, I appreciate you guys' helps.

I've tried minimal start up items, seems to still stuck at shut down screen until it turns BSOD

I've also deleted daemons tool and made sure its all gone with stand alone version.

it still doesnt change anything

I included a new event log just to see if anything changes or helps to find out more things about my pc

 

[Arc]

OK, let us know for any further BSOD.

 

[z32019912]

nothing's solved

it still has BSOD when i try to shut down...

 

[Arc]

Try using any other keyboard?

 

[z32019912]

I unplugged keyboard and tried shutting down, still stuck there

i've tried everything unplugged before, its same

 

[z32019912]

bump

anyway ?

 

[Arc]

Please uninstall SteelSeries Engine and try another keyboard and let us go through the crash dump generated after it?

Asking for it because what we have seen so far is the SteelSeries Engine that is causing the issue. And so we have to check the situation without it.

 

[Hiker Guy]

z32019912 ,

I recently had a shut down issue like yours, resulting in the system hanging at shutdown, eventual BSODs, and then an automatic reboot. I went to the Event Viewer and looked at the Critical Errors, and found a Driver Power State Failure with a failure code. Actually, I found several issues my computer was having that I was unaware of, including interference from dlls from programs that had already been uninstalled and left behind.

Until a few weeks ago, I never even looked at the Event Viewer, and now feel it is a valuable tool in Windows. For me, it gave me the failure code that started me down a repair path. My BSODs disappeared after updating the firmware for my DVD, although I am reluctant to state that was the cause of the driver failures.