Solved BSOD: driver power state failure

[Vayl]

Hi,

i got my notebook (MSI GE60) a month ago and since then i'm experiencing BSOD. It doesn't happen regularly. Sometimes it happens twice a day, sometimes nothing happens for 2 days :shock:.

Below i attached the dump files.

If any other info needed let me know.

 

[Dsprague]

two things, first Uninstall Daemon tools and then run this program:

Duplex secure

when you run the tool if the uninstall box is greyed out then your done If it is not then click it and let it uninstall. DO NOT click the install button It will install a Driver known to cause BSODs.

Second I notice that your video card driver (which is what the crash dumps are blaming as the problem) Is one of the drivers from the Dec 29 batch there are two things you can try, seeing if there is another update, I have heard tell that there is a beta driver that might solve the problem, or you can install an older driver and see if it fixes things. the drivers can be found here.

 

[Vayl]

thanks, I will give it a shot and let you know the result

 

[Dsprague]

I will keep my fingers crossed.

 

[Vayl]

2 days passed along without BSOD

thanks for the help

 

[Dsprague]

Your very welcome glad we could get you sorted out

 

[Vayl]

hi,
so unfortunately i got BSOD again...

i got deamon tools unistalled like you suggested and uptaded the video card driver to the newest version, but after 3 days it crashed again. I tried to use an earlier vesion of the video driver too, but it did not help either...

if you could help i would appreciate it... dmp files attached

 

[Dsprague]

ok so uninstall the driver you have currently installed for your video card then run through this tutorial:

Drivers - Clean Left over Files after Uninstalling

Then try installing This driver

 

[x BlueRobot]

[COLOR="Red"]BugCheck 9F[/COLOR], {3, 85918560, 82f399e0, 85d53db0}

Unable to load image nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : [COLOR="red"]nvlddmkm.sys[/COLOR]

0: kd> [COLOR="SeaGreen"]lmvm nvlddmkm[/COLOR]
start    end        module name
94023000 94a97000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        [COLOR="red"]Tue Oct 02 19:15:55 2012[/COLOR] (506B2F5B)
    CheckSum:         00A5C59B
    ImageSize:        00A74000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Your graphics driver seems to be causing some problems, it is best to update to the latest driver, using the link provided by Dsprague, if they have found the correct driver for your card.

1. Download Driver
2. Start rb: Type: Device Manager
3. Expand Display Adapters
4. Right-Click Driver Name, Uninstall
5. Reboot
6. Run Driver Sweeper
7. Reboot
8. Install Downloaded Driver

Driver Sweeper will scan for any left over files from the old driver, old driver files can cause conflicts with new driver installations. Create a System Restore point beforehand, in case any problems or issues arise.

Driver Sweeper:

• http://www.sevenforums.com/tutorials/83814-drivers-clean-left-over-files-after-uninstalling.html

 

[Vayl]

i will give it a shot and let you know guys the result