BSOD - driver_irql_not_less_or_equal

DPChristm

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I just bought this computer about two weeks ago, and have gotten this message 3 times already


The BSODs mention specifically NETIO.SYS.

Doing a little research, I found that this can be caused by Avast antivirus, which is what I was using.


I uninstalled Avast, and installed Microsoft Security Essentials.


So the questions are, how can I tell of this was the issue, and is there a way to test the system to see if that fixed the problem.


I have an open RMA from the seller (NEWEGG), but it is only valid until 8/5.


If this fixed the problem, I am thinking about just keeping the computer (otherwise I like it).


These are my System Specs:
LENOVO 3212BZ2 ThinkCentre M92p
Enclosure Type: Desktop



3.20 gigahertz Intel Core i5-3470
256 kilobyte primary memory cache
1024 kilobyte secondary memory cache
6144 kilobyte tertiary memory cache
64-bit ready
Multi-core (4 total)
Not hyper-threaded

Board: LENOVO MAHOBAY NO DPK
Bus Clock: 100 megahertz
Windows 7 Professional (x64) Service Pack 1 (build 7601.24180)
:confused:















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My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
LENOVO 3212BZ2 ThinkCentre M92p
OS
Personal Home Use Only Operating System Windows 7 Professional (x64) Service Pack 1 (build 7601.2420
CPU
3.20 gigahertz Intel Core i5-3470
Memory
8GB
Graphics Card(s)
Display Intel(R) HD Graphics [Display adapter]
Browser
Chrome, Firefox
Hello :-)

Has the problem reappeared since you stopped using Avast? If not, hopefully you have fixed it.

If you post the logfiles as requested at the top we might be able to tell from the crash dumps if Avast was involved.
 

My Computer

Computer type
PC/Desktop
OS
Windows 10 Pro 64bit
So far, no issues. I have left the computer since removing Avast (other than a few reboots), and rand some tests including Passmark performance test, defrags, and a bunch of other stuff. Trying to stress the system enough to crash.
So far so good.


I am not sure how to get the logs, but I copied this message after a BSOD/reboot


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: 0000000000000008
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF8800199DAFD
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\072218-28282-01.dmp (This File Doesn't Exist)
C:\Users\Lenovo-Dan\AppData\Local\Temp\WER-54522-0.sysdata.xml (This File Doesn't Exist)


Another thing I noticed is a keyboard not found error on boot up.


I attribute this to the fact that I am using a KVM switch, and left the Keyboard/Mouse switched to the other computer at the time.


I plugged a separate mouse/keyboard into the PC (though I really don't use them), and that error has stopped, regardless of where the KVM is set.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
LENOVO 3212BZ2 ThinkCentre M92p
OS
Personal Home Use Only Operating System Windows 7 Professional (x64) Service Pack 1 (build 7601.2420
CPU
3.20 gigahertz Intel Core i5-3470
Memory
8GB
Graphics Card(s)
Display Intel(R) HD Graphics [Display adapter]
Browser
Chrome, Firefox
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