Solved BSOD During Aion Ascension 3.0

[Ascendents]

ntoskrnl.exe BSOD During Aion Ascension 3.0

well as the title says i bsod during login and logout sometimes and i just had my first bsod in game and sometimes i can play for hours with no problems i dont know whats causing this issue below i have my minidump and
Windows_NT6_BSOD_jcgriff2 Attached


Windows 7 Professional 64 bit
Full Retail OS
Hardware 3-4 Years old
OS Re installed March 1st 2012
whole pc info here - http://speccy.piriform.com/results/LfguxKBLKoIjrJHY2vV03ud

 

[usasma]

EVGA Precision (along with Riva Tuner and MSI Afterburner) frequently cause BSOD's on Win7 systems. Please uninstall it immediately. Interestingly you have a more recent version of the program that we usually see (most often it's drivers are dated from 2007 - yours date from 2011)

Memory dumps recorded in the WER section of MSINFO32 point to a problem with disk hardware. Please run the free hardware diagnostics from here (starting with the Hard Drive diagnostics): Initial Hardware Diagnostics

The one uploaded memory dump is suggestive of a hard drive problem - but it's possibly due to the EVGA precision driver. So, removing that program (if it's the problem) should stop the BSOD's. If it isn't the problem (and the hard drive is) then the BSOD's should continue.

Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs
3RD PARTY DRIVERS PRESENT IN THE DUMP FILES

[font=lucida console]
amdxata.sys  Fri Mar 19 12:18:18 2010 (4BA3A3CA)
ehdrv.sys    Tue Jun 28 03:34:38 2011 (4E09840E)
epfwwfp.sys  Tue Jun 28 03:30:08 2011 (4E098300)
EpfwLWF.sys  Mon Jul 11 12:19:38 2011 (4E1B229A)
eamonm.sys   Tue Aug 02 05:33:29 2011 (4E37C469)
epfw.sys     Tue Jun 28 03:30:10 2011 (4E098302)
RTKVHD64.sys Fri Aug 12 01:28:04 2011 (4E44B9E4)
idmwfp.sys   Tue Feb 07 10:13:20 2012 (4F313F90)
RTCore64.sys Tue Sep 06 08:24:50 2011 (4E661112)
Rt64win7.sys Tue Aug 23 09:55:41 2011 (4E53B15D)
nvlddmkm.sys Wed Feb 29 13:04:52 2012 (4F4E68C4)
[/font]

http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=ehdrv.sys
http://www.carrona.org/drivers/driver.php?id=epfwwfp.sys
http://www.carrona.org/drivers/driver.php?id=EpfwLWF.sys
http://www.carrona.org/drivers/driver.php?id=eamonm.sys
http://www.carrona.org/drivers/driver.php?id=epfw.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=idmwfp.sys
http://www.carrona.org/drivers/driver.php?id=RTCore64.sys
http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys

BSOD BUGCHECK SUMMARY

[font=lucida console]
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\041912-17908-01.dmp]
Built by: 7601.17790.amd64fre.win7sp1_gdr.120305-1505
Debug session time: Thu Apr 19 01:17:51.016 2012 (UTC - 4:00)
System Uptime: 0 days 7:53:57.062
BugCheck F4, {3, fffffa80076a1b30, fffffa80076a1e10, fffff80002d8c660}
Probably caused by : csrss.exe
PROCESS_NAME:  csrss.exe
BUGCHECK_STR:  0xF4_C0000005
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
FAILURE_BUCKET_ID:  X64_0xF4_C0000005_IMAGE_csrss.exe
Bugcheck code 000000F4
Arguments 00000000`00000003 fffffa80`076a1b30 fffffa80`076a1e10 fffff800`02d8c660
BiosVersion = 080015 
BiosReleaseDate = 11/30/2009
CPUID:        "Intel(R) Core(TM) i7 CPU         920  @ 2.67GHz"
MaxSpeed:     2670
CurrentSpeed: 2666
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
  [/font]

 

[Ascendents]

i will remove evga precision x and tommorow i will try playing my game and see how it goes i'll report back after i do

 

[Ascendents]

well i went ahead and play 20 mins today without evga precision x installed no bsod but it was only 20 mins if you can please monitor this thread over a week or so and if i don't get a crash after 1 week i will assume its gone and done with

 

[usasma]

No problem, when you post to this topic I'm notified by email.

 

[Ascendents]

as an update since i removed evga precision x i've had no bsod and i ran a chkdsk earlier today 2 make sure it wasn't the hard drive it found 0 errors so as far as i can say bsod is solved for my game i will update here in 2 - 3 days thanks for the help

 

[usasma]

If chkdsk found errors, it's also advisable to run this free procedure to test the physical portion of your hard drive (chkdsk only checks the file system on the drive): HD Diagnostic

 

[Ascendents]

Another Update - Have had no crashes or Blue screen errors since uninstalling Evga Precision x will post back in a couple days to make sure everything works great still so far thanks for the help usasma!

 

[Ascendents]

Well i bsod after 1 week so heres the minidump and a updated specs of my pc
Updated PC Specs Here - http://speccy.piriform.com/results/01tz2iu70buGriYGVPlfxvQ

 

[Ascendents]

i have a Seagate HDD and i downloaded Seatools for Windows 7 64 bit should i do the Fix All > Fast Or Long Option? Please Help

 

[usasma]

Long test please. Short test only spot checks the disk, so it's not really useful

 

[Ascendents]

Please someone help me I've tried debugging my own minidump and i have no luck i really am tired of seeing the dreaded BSOD

 

[writhziden]

Do the long test in Windows, or run it in DOS if you cannot run in Windows. http://www.seagate.com/ww/jsp/suppo...&oid=fd1051ef4cb2f210VgnVCM1000001340090aRCRD is the link for the DOS version.


The latest .dmp file is still pointing toward possible hard disk problems.

 

[Ascendents]

Thank you For response will Run Long Test and post back here with the results

 

[Ascendents]

i am running the seagate fix all long test right now as i type this will browsing the web using skype affect the hard drive fix?

 

[Ascendents]

i am running the seagate fix all long test right now as i type this will browsing the web using skype affect the hard drive fix?

ignore this i ended up closing all running apps and restarted pc and did the test over here is the results also as a side note could someone explain why there is 2 Drives i only have 1 connected to pc

 

[usasma]

It appears to be a duplicate (I've never seen it before so I'm just guessing). I would run the long test on it also - just to make sure that this isn't a symptom of your problem.

 

[Ascendents]

usasma since i did the fix on the 1st drive detected wouldnt it be a better idea to play my game first to see if i get a bsod i can post the next minidump to see if it still points to my hard drive if this is the case i will run the test on the 2nd drive detected and try playing my game again hopefully bsod free.

 

[usasma]

You can do whatever you like. I will be out of town until Sunday evening.

 

[writhziden]

I have had the duplicate drive issue. Both drives are the same. For some reason, Seagate is given two paths to the same drive and then thinks there are two drives. It is either a common bug in the Seagate software or in certain drivers for the hard disk controllers that come with some motherboards. Since it only seems to happen on some systems, I would assume it is driver/motherboard related more so than the Seagate software.

In short, I do not believe it is necessary to run the check again on the second drive. Once on either drive that shows up in SeaTools should be sufficient.