BSOD during first startup after reinstallation of Windows 7

[mcm52188]

Hello, i wanted to wipe my computer and reinstall windows 7 to have a clean slate. I downloaded windows 7 from Digital River and saved to a usb. i have a legal windows key purchased form MS. during the install i performed a hd "clean" through cmd. upon start up i got the bsod but was unable to capture the error. the SF diganostic file is attached.

i am using a dell 1420 with windows 7 64 bit.

 

[kegobeer]

Did you download all of the drivers for your laptop from Dell?

 

[mcm52188]

i did not download any drivers from dell. after a quick look through device manager it seems all devices are ok except for "Base System Device". when searching for the drivers through DM it cant find any.

 

[kegobeer]

You must visit Dell and download all of the drivers for your laptop. I suspect once you do that and you install them, your BSOD will stop. I am a long-time owner of many laptops, and they almost always require custom drivers from the manufacturer in order to run stable.

 

[mcm52188]

in the dell support site, my computer is only listed at XP, i installed windows 7 after i purchased the computer. where can i find windows 7 drivers?

also, is there a tool i can run to figure out which drivers i need?

 

[kegobeer]

I have a 1420 that I successfully installed Windows 7 on. Review this thread:

Windows 7 upgrade tips for Inspiron 1420 - Microsoft OS Forum - Software & Operating Systems - Dell Community

As Windows 7 is not supported by Dell, any instabilities you have require you to fix on your own. That's the curse of putting an OS on older, non-supported hardware.