Solved BSOD during installation of Onone suite

dorian hawkmoon

New member
Member
VIP
Local time
1:21 PM
Messages
398
I was browsing with Firefox 18.0.1 and installing onOne perfect photo suite when my display kinda color scrambled & BSOD occurred. Bluescreenview pointed me towards BDIS 2012 as the driver possible for the crash. Pasting and attaching reports:
==================================================
Dump File : 012113-39249-01.dmp
Crash Time : 1/21/2013 7:28:59 PM
Bug Check String : APC_INDEX_MISMATCH
Bug Check Code : 0x00000001
Parameter 1 : 0x9c7bf740
Parameter 2 : 0x00000000
Parameter 3 : 0x0000ffff
Parameter 4 : 0x00000000
Caused By Driver : bdselfpr.sys
Caused By Address : bdselfpr.sys+7740
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Crash Address : ntkrnlpa.exe+42be3
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\012113-39249-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 235,184
==================================================

==================================================
Process File : WerFault.exe
Event Name : Shut down unexpectedly
Event Time : 1/21/2013 7:29:27 PM
User Name : xxxx
Exception Code :
Exception Offset :
Fault Module Name :
Fault Module Version:
Process Path : C:\Windows\System32\WerFault.exe
Report File Size : 3,328
Report File Path : C:\Users\xxxx\AppData\Local\Microsoft\Windows\WER\ReportArchive\Kernel_0_0_cab_0ce16bdc\Report.wer
==================================================
 
Last edited:

My Computer My Computer

At a glance

Windows 10 Pro (x64)AMD RYZEN 7 1700+Stock Wraith SpireCorsair 8GB (1 x 8 GB) DDR4 Vengeance LPX 240...SAPPHIRE RX 470 4GB (Platinum Edition)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built
OS
Windows 10 Pro (x64)
CPU
AMD RYZEN 7 1700+Stock Wraith Spire
Motherboard
ASUS PRIME B350M-A
Memory
Corsair 8GB (1 x 8 GB) DDR4 Vengeance LPX 2400Mhz
Graphics Card(s)
SAPPHIRE RX 470 4GB (Platinum Edition)
Monitor(s) Displays
BenQ VZ2250H
Screen Resolution
1920x1080
Hard Drives
120GB Samsung 750 Evo (OS/Programs)+1TB ST Firecuda (Games/Creative Applications)+1TB WD Green (Storage)
PSU
Antec VP650PM
Case
Coolermaster K380 Mid-Tower
Cooling
Side:Antec F19 120mm+Rear:Tt ISGC Fan12
Keyboard
Logitech K200
Mouse
Dragonwar Ele-G9 Thor
Internet Speed
Slow by 21st Century Standards :(
Antivirus
Bitdefender Internet Security and MBAM
Browser
Firefox
Other Info
Creative Inspire T3130
Okay.
 

My Computer My Computer

At a glance

Windows 10 Pro (x64)AMD RYZEN 7 1700+Stock Wraith SpireCorsair 8GB (1 x 8 GB) DDR4 Vengeance LPX 240...SAPPHIRE RX 470 4GB (Platinum Edition)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built
OS
Windows 10 Pro (x64)
CPU
AMD RYZEN 7 1700+Stock Wraith Spire
Motherboard
ASUS PRIME B350M-A
Memory
Corsair 8GB (1 x 8 GB) DDR4 Vengeance LPX 2400Mhz
Graphics Card(s)
SAPPHIRE RX 470 4GB (Platinum Edition)
Monitor(s) Displays
BenQ VZ2250H
Screen Resolution
1920x1080
Hard Drives
120GB Samsung 750 Evo (OS/Programs)+1TB ST Firecuda (Games/Creative Applications)+1TB WD Green (Storage)
PSU
Antec VP650PM
Case
Coolermaster K380 Mid-Tower
Cooling
Side:Antec F19 120mm+Rear:Tt ISGC Fan12
Keyboard
Logitech K200
Mouse
Dragonwar Ele-G9 Thor
Internet Speed
Slow by 21st Century Standards :(
Antivirus
Bitdefender Internet Security and MBAM
Browser
Firefox
Other Info
Creative Inspire T3130
Back
Top