BSOD error 0x3B (0xC0000005, 0xFFFFF88011162AB1...)

[ICIT2LOL]

Ok mate now the easiest option would be to clone the drive - I use Macrium Macrium Reflect Free all you need to do this is get the new drive hooked up to the machine using two methods a) unhook all drives except your C: OS drive then connect the new drive to another SATA port - and power of course then run the Macrium program.

b) I often use a USB to SATA adaptor to do this as it doesn't mean pulling the sides off etc but you still need to disconnect all drives so the first method is just as well By the by there many variations on these adaptors but they are cheap to buy.

 

[Hylander650]

Hello ICIT2LOL,

Very sorry I haven't replied in a while, was finally able to get around to buying a new Hard drive and it took a bit to get shipped.

I followed the instructions and cloned my drive over to the new one and it seemed to work as all my stuff is on the new hard drive as far as I can tell. Computer booted a little bit faster and videos online load a bit quicker but once I opened a video game, I got the same problem and results as before.

So again the problem I have been having is still persisting. Pretty sure every piece of hardware has been checked at this point. And I got rid of all the software I was told to remove to the best of my abilities. Hopefully there is some diagnostic program I haven't used that might find the source of the problem or something. Don't know where to go from this point besides to save for a new computer.

I want to say Thank you very much to everyone who has helped along the way, hopefully there is still something that we can do.

 

[ICIT2LOL]

Yep mate look something will turn up because if things are still not right there has to be soothing amiss.

Now to avoid wading right back through just what have we done already?? It could be something a small as small cap being bad to a dry joint, or a whole component gone belly up we just need to keep looking.

The performance mate I don't know if I mentioned this before Optimize Windows 7 but it is well worth running through the tutorial and doing what you can. I know you can lose some "bling" like transparency but if it makes your life more bearable then just do it - I find it an unnecessary feature anyway. Plus the start up can be speeded up by using point 9 I only keep CCleaner in that tab myself because everything else eventually loads.
Oh and some tips use reg changes so I always back it up before I do anything in here. see this
Registry - Backup and Restore as a matter of course I run this after a clean or re-install.

 

[Hylander650]

This is the list of pretty much all of the things I have done so far,

For the hardware I...
- Replaced the CPU with my old CPU and problem was still there. Put new CPU back in.
- Checked each pair of RAM sticks, problem still there.
- Replaced and cloned my Hard drive to a new one, problem still there.
- Check the wires and made sure they were connected correctly.

The software that I used or removed was I...
- Ran AdwCleaner.
- Ran SFC/Scannow 3 times and no integrity violations were found.
- Ran Speccy to check temps and nothing has been too hot.
- Ran Prime95 for 3+ hours and nothing happened.
- Ran Malwarebytes, Microsoft Security Essentials, CCleaner, Revo uninstaller, Kaspersky TTDSKiller, ESET Online Scanner and SuperAntiSpyware.
- Ran AVG uninstaller to try and remove any remnants of AVG Programs.
- Ran chkdsk / r
- Removed all the AODDriver's that I could find in the regedit.

 

[torchwood]

Just a few more comments
AVG watchdog is a browser add-on, and should be removed from/by Google >> settings >> add-ons, same for FF if still installed.
In device manager list any that show ! or small down black arrow, include hidden and problem devices.
Set windows updates to never then try a game
Enter BIOS select reset to default values
Run this MS tool Netframework repair
https://www.google.co.uk/url?sa=t&r...=30135&usg=AFQjCNEXzlnZmqF6SlaURZu5amSGX3RZQg

Roy

 

[Hylander650]

Alright I just looked through chrome, IE, and FF and didn't see AVG Watchdog in any of the add-ons screen so I think its gone.

In the device manager I didn't see any ! and I looked through all the categories and showed hidden devices. My AODDriver had a yellow ! but I uninstalled it and removed the reg entries that related to AODDriver's and it hasn't shown back up.

I set windows update to never.
I reset to the default values in the BIOS.
I ran the Netframework repair tool and got 4.6.2 installed.

Still having the problem when I try to run a video game.

 

[Layback Bear]

What power supply do you use?
Please add that information to your system specs.

 

[Hylander650]

Alright I checked what my PSU is and it's a Cooler Master, 850W. I updated my specs to include my PSU and the new hard drive I installed.

 

[ICIT2LOL]

Mate have you tested the PSU for the rail volts yet??

 

[Hylander650]

How would I test for rail volts on the PSU?

 

[ICIT2LOL]

Ok mate two ways you can use this
Using HW Info
PART A:
You can test the volts on the PSU with HW Info HWiNFO, HWiNFO32/64 - Download < download the right bit version and close the right hand window select Sensors and scroll down to the power section where you will see what the volts are doing see my pic. In my pic the section (Nuvoton) with VBATT is a dead give away you are in the section for the rail voltages. There are other section titles and one that pops up often is ITE
Now the voltage on the different rails have to be within 5% =+/- of what is required or the machine will not work properly if at all.
IE
12v = 11.4v min to 12.6max
5v = 4.75v min 5.25v max
3.3v = 3.135v min to 3.465v max
See this for the rail voltage info
PSUs 101: A Detailed Look Into Power Supplies (Section 2.)
The original right hand window shows the machine running and is handy for that but for looking at the components in some detail close it and use the main left hand side panel
FOR OTHER COMPONENTS
PART B:
Open each small square with + in it on the section the components are in and then click on the individual component/s (it will highlight in blue) - in the right hand side will appear all sorts of details including brands speeds and other essential info that particular device. See pic for example.
Use PART A: or you can do it with one of those cheap digital multilmeters
See this for where you find whet the volts you should be getting Power supply unit (computer - Wikipedia) scroll down to see the 24 pin plug cable clours these reflect what you shoud see on all the other connectors eg the GPU power connector.

Just be aware the volts must fall within those figures I quoted above otherwise the machine will not work properly or if at all and can damage certain components. As in that link test the POWER_GOOD signal at pin 8 (grey cable) must be on before the machine will even start it is safety feature of a PSU circuitry to protect the board and components.

 

[Hylander650]

Alright I wasn't getting the sensors screen/option available at first so I had to update/reinstall my HWiNFO. Once I did that I went to look at my voltages and its looking pretty bad. I uploaded the picture below of my voltage info, pretty sure its the right one you wanted me to check.

Is there is a way to change these voltages? Mine are way out of the min/max ranges you listed.

 

[Layback Bear]

If HW is indicating correctly your voltage are not looking good. I'm surprised the computer boots and runs.

One option would be taking the power supply to a computer shop you trust and have it tested.

 

[Hylander650]

Yeah from what I can tell is that HW indicates that my voltages are not correct. ICIT2LOL's picture shows his voltages as...
+3.3v = 3.3v
+12v = 12.1v

While my voltages are showing as...
+3.3v = 2.8v
+12v = 8.9v

Hmm, don't know of any computer stores near me to repair the PSU, will have to check some out. How long does it usually take to repair/test a PSU? Still need to use my computer for school work and stuff currently. Would buying a new PSU help?

 

[Layback Bear]

Seldom are power supplies repaired. When found faulty they are replaced.

A quality computer repair shop should have a power supply tester.

 

[Hylander650]

Well I did find a computer repair shop fairly close, will have to get my PSU checked out by them after Thanksgiving.

If my current CPU is found faulty is there any specific PSU's I should be looking for when buying a new one? To make sure the new PSU works correctly with my computer.

 

[Layback Bear]

I use Corsair power supplies. See (My System Specs).
Many use EVGA power supplies.
I always use Gold or Platinum.
I never, I say again, never, cheap out when picking a power supply.

 

[ICIT2LOL]

Alright I wasn't getting the sensors screen/option available at first so I had to update/reinstall my HWiNFO. Once I did that I went to look at my voltages and its looking pretty bad. I uploaded the picture below of my voltage info, pretty sure its the right one you wanted me to check.

Is there is a way to change these voltages? Mine are way out of the min/max ranges you listed.

Sorry late reply - in a nutshell you cannot alter the PSU voltage rails they are controlled by the circuitry within the device and as Layback said it is a wonder it even boots the POWER_GOOD signal at pin 8 on the 24 pin plug should have shut the PSU down after a few milliseconds because if it does not reach 5v it does this automatically see pic.

 

[ICIT2LOL]

Well I did find a computer repair shop fairly close, will have to get my PSU checked out by them after Thanksgiving.

If my current CPU is found faulty is there any specific PSU's I should be looking for when buying a new one? To make sure the new PSU works correctly with my computer.

Again as Layback says Corsair are really good and to check for size use this OuterVision Power Supply Calculator

 

[Hylander650]

Hey Win7 forums,

Back again after a while, sorry about no replies, been using my laptop because I still can't found out what is wrong with this PC. Halfway down pg. 13 is a general list of what I've done so far with the forums help.

So I held off on buying a new PSU because my old PSU tested fine with a voltage tester. The problem still persisted so I saved up enough $$ to buy a new power supply, I thought it might be the old PSU anyway. I got an EVGA supernova nex650g, Gold rated, 650w. The website provided said I would only need 400-500w.

The voltages that were wrong with my old PSU in my previous screenshot provided by hwinfo64, were the still wrong after installing the new PSU. It seems the problem has to be with something else. Can any programs or anything change the voltages that are shown in the hwinfo64? I must have changed it, maybe in the BIOS or somewhere else? Maybe the connectors to the motherboard are breaking?

I ran out of ideas a long time ago, but thanks to Win7 forums and the amazing members who have helped out tremendously so far, we have checked and/or replaced almost everything at this point that I can think of. So I'm still hopeful we can find out what is wrong with this PC.