BSOD Error message I've never seen

[Clarissanroper]

Please help! On start up, I keep getting the BSOD with an error message that I just cannot seem to find any information on, let alone the troubleshoot. The error message is as follows:

*** STOP: 0X0000001E (0XFFFFFFFFC0000006, 0XFFFFFA800041F3BB0, 0X0000000000000000, 0X00000000FFFA1000)

I've disabled it from shutting down after crash, that's the only way I was able to see it. I've tried restarting in safe mode; no success. I cannot move past this screen at all (I've been forced to send this from my phone!)

I have the Windows reboot disk, I cannot even start from the disc.

My system is a Dell Inspiron, 64 bit Windows 7

 

[JaidynM]

A few suggestions:

Run a http://www.sevenforums.com/tutorials/3413-repair-install.html three separate time. It should fix your current version and Windows 7 but preserve your data, programs, user accounts etc.

Run an sfc/scannow command in command prompt at boot. If errors are found, run it twice more with each scan followed by a reboot.
http://www.sevenforums.com/tutorials/139810-sfc-scannow-run-command-prompt-boot.html

Run a http://www.sevenforums.com/tutorials/3413-repair-install.html. It should fix your current version and Windows 7 but preserve your data, programs, user accounts etc.


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[writhziden]

I think Jaidyn meant the following

Complete the following:

Run [http://www.sevenforums.com/tutorials/105541-startup-repair-run-3-separate-times.html].

Run an sfc/scannow command in command prompt at boot. If errors are found, run it twice more with each scan followed by a reboot.
http://www.sevenforums.com/tutorials/139810-sfc-scannow-run-command-prompt-boot.html
​

If neither of the above work:

Run a http://www.sevenforums.com/tutorials/3413-repair-install.html. It should fix your current version and Windows 7 but preserve your data, programs, user accounts etc.

​

If you cannot get into Windows, though, a repair install will not work.

A co-worker of mine had a similar problem yesterday. I was able to resolve it with the following:

You will need a Windows 7 repair disc or you can use the http://www.sevenforums.com/tutorials/666-advanced-boot-options.html to get to the System Recovery Options.

Then try the steps in Startup Repair Infinite Loop Recovery. Note the warning:

   Warning

The instructions presented withing this tutorial must be followed correctly, or you can damage your Windows 7 installation even further. This tutorial is designed to help recover from a bad registry that is causing the startup repair loop. You should note that there may still be some issues remaining that cannot be fixed by manually restoring the registry.

You may also need to clear the temporary memory of corruption after doing the above. When we did those steps for restoring the backed up registry files, Windows would blue screen with a critical object termination and registry corruption blue screen. Clearing the temporary memory of corruption resolved that problem and Windows booted normally again. Here are the steps for clearing the temporary memory of corruption:

1. Shut down and turn off the computer.
2. Unplug the computer from the wall or surge protector (then remove the battery if it is a laptop).
3. "Remove the computer from any port replicator or docking station, disconnect
   cables to printers or devices such as external monitors, USB memory sticks or SD cards, headset or external speakers, mouse or auxiliary keyboard, turn off WIFI and Bluetooth wireless devices." (Use Hard Reset to Resolve Hardware and Software Issues HP Pavilion dv5000 Notebook PC series - HP Customer Care (United States - English))
4. Hold down the power button for 30 seconds. This closes the circuit and ensures all
   power from components is drained to clear the software connections between the BIOS
   and hardware and clear any corruption in the temporary memory.
5. (If it is a laptop, plug the battery back into the laptop and then) Plug the computer back into the wall. Do not reconnect any unnecessary peripherals; monitor, keyboard,
   and mouse should suffice and be the only peripherals reconnected.
6. Turn it on to reinitialize the software connections between the BIOS and hardware

Also, you may consider looking at http://www.sevenforums.com/tutorials/219533-troubleshooting-windows-7-failure-boot.html and doing the steps there. They include steps for fixing boot issues, and if those fail, for backing up your important data prior to doing a clean re-install.