BSOD error on HP Laptop

[issh]

Yeah, i have a HP laptop and it came up with a BSOD, but i wasn't able to get the error it said but after the laptop restarted it came up with this.
Windows has recovered from an unexpected shutdown

Windows can check online for a solution to the problem the next time you go online

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 3081

Additional information about the problem:
BCCode: 50
BCP1: FFFFF8A13A117FEE
BCP2: 0000000000000000
BCP3: FFFFF80002CC6560
BCP4: 0000000000000005
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\070710-52057-01.dmp
C:\Users\Kevin\AppData\Local\Temp\WER-82462-0.sysdata.xml

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If the online privacy statement is not available, please read our privacy statement offline:
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P.S an attachment of the Windows7_BSOD_jcgriff2 and Rescource and Performance html is included in the documents.rar

 

[ttran]

What anti-virus are you using? If you are using AVG, remove it, and install Microsoft Security Essentials instead.

Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\TUANTR~1\AppData\Local\Temp\Rar$DI01.506\070710-52057-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*e:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`02c5f000 PsLoadedModuleList = 0xfffff800`02e9ce50
Debug session time: Wed Jul  7 17:11:34.447 2010 (UTC + 7:00)
System Uptime: 0 days 0:29:49.634
Loading Kernel Symbols
...............................................................
................................................................
.......................................
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffff8a13a117fee, 0, fffff80002cc6560, 5}

Unable to load image \??\C:\Program Files (x86)\AVG\AVG9\Identity Protection\Agent\Driver\Platform_WIN764\AVGIDSFilter.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for AVGIDSFilter.sys
*** ERROR: Module load completed but symbols could not be loaded for AVGIDSFilter.sys

Could not read faulting driver name
Probably caused by : AVGIDSFilter.sys ( AVGIDSFilter+1406 )

Followup: MachineOwner
---------

Regard

Tuan

 

[issh]

What anti-virus are you using? If you are using AVG, remove it, and install Microsoft Security Essentials instead.

Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.
 
 
Loading Dump File [C:\Users\TUANTR~1\AppData\Local\Temp\Rar$DI01.506\070710-52057-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
 
Symbol search path is: SRV*e:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`02c5f000 PsLoadedModuleList = 0xfffff800`02e9ce50
Debug session time: Wed Jul  7 17:11:34.447 2010 (UTC + 7:00)
System Uptime: 0 days 0:29:49.634
Loading Kernel Symbols
...............................................................
................................................................
.......................................
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
 
Use !analyze -v to get detailed debugging information.
 
BugCheck 50, {fffff8a13a117fee, 0, fffff80002cc6560, 5}
 
Unable to load image \??\C:\Program Files (x86)\AVG\AVG9\Identity Protection\Agent\Driver\Platform_WIN764\AVGIDSFilter.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for AVGIDSFilter.sys
*** ERROR: Module load completed but symbols could not be loaded for AVGIDSFilter.sys
 
Could not read faulting driver name
Probably caused by : AVGIDSFilter.sys ( AVGIDSFilter+1406 )
 
Followup: MachineOwner
---------

Regard

Tuan

Yeah i'm using AVG but instead of using MIcrosoft Security Essentials can i use something else like NOD32

Thank YOu

 

[ttran]

sorry buddy, NOD32 is notorious for causing BSODs too. Please install MSE during this time