BSOD F4 code on a HP laptop

Kzoki

New member
Local time
9:38 AM
Messages
2
I'm not much of a computer person when it comes to fixing them. I keep getting this BSOD Everytime I try to use the Internet, even well in safe mode. I can do pretty much anything on my HP laptop except access the Internet, so fat.
Just before the BSOD appears it usually freezes on and off, never loading what I try to load, then the BSOD appears.
I am currently looking at my event viewer and seeing alot of errors for \Device\Harddisk0\DR0, whatever that is.
There is also alot of Volume Shafow Copy Service warnings for VSS
As well as an NTFS error saying the file system structure on the disk is corrupt and unusable.
Alot of messages saying DCOM got error "1068" attempting to start (then there are multiple different services that were tried)
And lastly, as I sit here looking at the event viewer, I keep getting an event level error, source: system control manager, saying: The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.

Using my phone to post this, so bear with me well I try to fix and respond. Also, it isn't showing the error photo attached so I may need to attach it again. Here's a link in case: Image - TinyPic - Free Image Hosting, Photo Sharing Video Hosting

Update: I can use Internet in safe mode now, although I didn't do anything other then reset my chrome stuff.
 
Last edited:

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
windows 7 and no idea if 64 or 32



Diagnostics Test

 HDD TEST


   Note
Please run HDTune first, in the order posted!

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Run HDTune to
  • check the health,
  • scan for errors, no quick scan but full scan
  • run a benchmark.
It may take some time, but please take the time you need to perform it properly.
When above is done please make screenshots of the following
  • the health,
  • the error scan,
  • the benchmark incl. following
    • transfer rate,
    • access time,
    • burst rate,
    • cpu usage.

arrow.png
Run SeaTools DOS to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
Run the long test.
   Note
Do not run SeaTools on an SSD as the results will be invalid.

Make a photo of the result and post it.

arrow.png
Run chkdsk
Disk Check - Windows 7 Help Forums
Use option TWO with parameter /r
Upload the chkdsk log :ar: Check Disk (chkdsk) - Read Event Viewer Log - Windows 7 Help Forums
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
HD Tune

This was all I was able to do, well I was doing the full scan I got the BSOD *** STOP: 0x000000A7

After I restarted the computer I went from having 15 days on my trial to expired.... I'll try the other 2 next, but I can seem to get HD Tune to work now.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
windows 7 and no idea if 64 or 32
Your hard drive is way hotter than it should which can cause physical damage + data corruption.

How old is your laptop? Have you ever changed any hardware?
Does your laptop feel hot when you run it after a while?

PS, for changing hardware you don't have to be tech savvy + someone else could do it for you ;)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
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