Solved BSOD Error while attempting to start BF3 (probably Grpahics Card)

fahad51

New member
Local time
10:54 AM
Messages
5
Hi there,
i used to play BF3 on my laptop without any problems. But later on i installed new hard drive (because my old hard drive went corrupt) and new windows 7 64bit OS . Now as soon as my game attempts to start it gives some DirectX error which i cant see because the computer gets hanged and BSOD Dump comes along every time. Please help me in this case. Here is the info i was able to collect for this dump file.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA800F7904E0
BCP2: FFFFF8800300CCEC
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\081815-17253-01.dmp
C:\Users\user\AppData\Local\Temp\WER-91400-0.sysdata.xml
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Hp Pavilion G6 2060ex
OS
Windows 7 Ultimate 64-bit SP1
CPU
Core i5 2450m 2.5ghz
Motherboard
Hewlett-Packard 1840 (U3E1)
Memory
8.00GB Dual-Channel DDR3 @ 798MHz (11-11-11-28)
Graphics Card(s)
2048MB ATI AMD Radeon HD 7600M Series (HP) (7670m)
Hard Drives
465GB TOSHIBA MQ01ABF050 SCSI Disk Device (SATA)
Code:
STACK_COMMAND:  .bugcheck ; kb

FOLLOWUP_IP: 
atikmpag+ccec
fffff880`0300ccec 4883ec28        sub     rsp,28h

SYMBOL_NAME:  atikmpag+ccec

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmpag

IMAGE_NAME:  [COLOR="Red"]atikmpag.sys[/COLOR]

DEBUG_FLR_IMAGE_TIMESTAMP:  5588b21b

FAILURE_BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys

BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys

Followup: MachineOwner
you were right about the display driver, first thing to do is make sure it is up-to-date.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 Enterprise x64
CPU
Intel i5 Dual Core
Screen Resolution
1366x768
Keyboard
built in Keyboard
Antivirus
System Centre Endpoint Protection
Browser
Google Chrome, Firefox and Internet Explorer
My driver is up-to-date but i dont know why it is still happening ? I can run COD MW2 and GTA San Andreas on good settings on my graphics card but is there some sort of fix for this ?
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Hp Pavilion G6 2060ex
OS
Windows 7 Ultimate 64-bit SP1
CPU
Core i5 2450m 2.5ghz
Motherboard
Hewlett-Packard 1840 (U3E1)
Memory
8.00GB Dual-Channel DDR3 @ 798MHz (11-11-11-28)
Graphics Card(s)
2048MB ATI AMD Radeon HD 7600M Series (HP) (7670m)
Hard Drives
465GB TOSHIBA MQ01ABF050 SCSI Disk Device (SATA)

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 Enterprise x64
CPU
Intel i5 Dual Core
Screen Resolution
1366x768
Keyboard
built in Keyboard
Antivirus
System Centre Endpoint Protection
Browser
Google Chrome, Firefox and Internet Explorer
Ok i have tried this software but it isnt detecting my AMD 7670m
I copied this from the Furmark screen:

Detected GPUs:
- GPU 1: Intel(R) HD Graphics 3000
- GPU 2: not available
- GPU 3: not available
- GPU 4: not available

What should i do know ?
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Hp Pavilion G6 2060ex
OS
Windows 7 Ultimate 64-bit SP1
CPU
Core i5 2450m 2.5ghz
Motherboard
Hewlett-Packard 1840 (U3E1)
Memory
8.00GB Dual-Channel DDR3 @ 798MHz (11-11-11-28)
Graphics Card(s)
2048MB ATI AMD Radeon HD 7600M Series (HP) (7670m)
Hard Drives
465GB TOSHIBA MQ01ABF050 SCSI Disk Device (SATA)
try reseating the card.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 Enterprise x64
CPU
Intel i5 Dual Core
Screen Resolution
1366x768
Keyboard
built in Keyboard
Antivirus
System Centre Endpoint Protection
Browser
Google Chrome, Firefox and Internet Explorer
How do i do that ?
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Hp Pavilion G6 2060ex
OS
Windows 7 Ultimate 64-bit SP1
CPU
Core i5 2450m 2.5ghz
Motherboard
Hewlett-Packard 1840 (U3E1)
Memory
8.00GB Dual-Channel DDR3 @ 798MHz (11-11-11-28)
Graphics Card(s)
2048MB ATI AMD Radeon HD 7600M Series (HP) (7670m)
Hard Drives
465GB TOSHIBA MQ01ABF050 SCSI Disk Device (SATA)
take out the card and put it back in.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 Enterprise x64
CPU
Intel i5 Dual Core
Screen Resolution
1366x768
Keyboard
built in Keyboard
Antivirus
System Centre Endpoint Protection
Browser
Google Chrome, Firefox and Internet Explorer
Hacb,

Thankyou for your help, i didnt have to reset the card though but i just installed 14.9v of amd drivers and CCC and I adjusted the lowest possible graphic settings in the Raptr for my BF3. So for the time being the game is running good
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Hp Pavilion G6 2060ex
OS
Windows 7 Ultimate 64-bit SP1
CPU
Core i5 2450m 2.5ghz
Motherboard
Hewlett-Packard 1840 (U3E1)
Memory
8.00GB Dual-Channel DDR3 @ 798MHz (11-11-11-28)
Graphics Card(s)
2048MB ATI AMD Radeon HD 7600M Series (HP) (7670m)
Hard Drives
465GB TOSHIBA MQ01ABF050 SCSI Disk Device (SATA)
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