BSOD - Event View Source: Kernel Power, EventID 41

[tperri]

-Hi,

I was working on my computer and had several pieces of software open (microsoft development tools, etc) and my screen BSOD'd briefly then rebooted with the following error. I'm not hareware savy, can anyone help me try and diagnose my issue? I'm on Windows 7 Ultimate.

Thanks in advance

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
[URL="file:///C:/Users/Therese/AppData/Local/Temp/tmp9983.xml#"]-[/URL] <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" /> 
 
<EventID>41</EventID> 
 
<Version>2</Version> 
 
<Level>1</Level> 
 
<Task>63</Task> 
 
<Opcode>0</Opcode> 
 
<Keywords>0x8000000000000002</Keywords> 
 
<TimeCreated SystemTime="2009-12-18T08:30:12.321624300Z" /> 
 
<EventRecordID>26371</EventRecordID> 
 
<Correlation /> 
 
<Execution ProcessID="4" ThreadID="8" /> 
 
<Channel>System</Channel> 
 
<Computer>Therese-Win7</Computer> 
 
<Security UserID="S-1-5-18" /> 
 
</System>
 
 
[URL="file:///C:/Users/Therese/AppData/Local/Temp/tmp9983.xml#"]-[/URL] <EventData>
<Data Name="BugcheckCode">0</Data> 
 
<Data Name="BugcheckParameter1">0x0</Data> 
 
<Data Name="BugcheckParameter2">0x0</Data> 
 
<Data Name="BugcheckParameter3">0x0</Data> 
 
<Data Name="BugcheckParameter4">0x0</Data> 
 
<Data Name="SleepInProgress">false</Data> 
 
<Data Name="PowerButtonTimestamp">0</Data> 
 
</EventData>
 
 
</Event>

 

[Capt.Jack Sparrow]

-Hi,

I was working on my computer and had several pieces of software open (microsoft development tools, etc) and my screen BSOD'd briefly then rebooted with the following error. I'm not hareware savy, can anyone help me try and diagnose my issue? I'm on Windows 7 Ultimate.

Thanks in advance

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
[URL="file:///C:/Users/Therese/AppData/Local/Temp/tmp9983.xml#"]-[/URL] <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" /> 
 
<EventID>41</EventID> 
 
<Version>2</Version> 
 
<Level>1</Level> 
 
<Task>63</Task> 
 
<Opcode>0</Opcode> 
 
<Keywords>0x8000000000000002</Keywords> 
 
<TimeCreated SystemTime="2009-12-18T08:30:12.321624300Z" /> 
 
<EventRecordID>26371</EventRecordID> 
 
<Correlation /> 
 
<Execution ProcessID="4" ThreadID="8" /> 
 
<Channel>System</Channel> 
 
<Computer>Therese-Win7</Computer> 
 
<Security UserID="S-1-5-18" /> 
 
</System>
 
 
[URL="file:///C:/Users/Therese/AppData/Local/Temp/tmp9983.xml#"]-[/URL] <EventData>
<Data Name="BugcheckCode">0</Data> 
 
<Data Name="BugcheckParameter1">0x0</Data> 
 
<Data Name="BugcheckParameter2">0x0</Data> 
 
<Data Name="BugcheckParameter3">0x0</Data> 
 
<Data Name="BugcheckParameter4">0x0</Data> 
 
<Data Name="SleepInProgress">false</Data> 
 
<Data Name="PowerButtonTimestamp">0</Data> 
 
</EventData>
 
 
</Event>

Hi Tperri, Welcome to SF ,

You could please upload the Dump files http://www.sevenforums.com/crash-lockup-debug-how/34900-1-novice-how-ask-help-bsod-problem.html

Thanks

 

[tperri]

dump file

here is my minidump file.

thank you for your help,
tperri

 

[usasma]

The error message that you posted says that the BSOD will be dated around 2009-12-18
The dump file that you've uploaded is dated 2009-09-09 - it's not likely to be the correct one.

Please upload the entire contents of the C:\Windows\Minidump folder with your next post. If it's not there, then post back for more suggestions.

 

[tperri]

finally got a BSOD with a new dump

please see attached

thanks!

 

[usasma]

Not much info on what's causing it in the dump file.
Do you have more dumps from December?
If not, please post back and we'll see if we can figure something out.

Also, please update these older drivers that were present in the crash. DON'T use Windows Update or the Update drivers function in Device Manager. Please visit the support website of the manufacturer of the device/program in order to get the latest version:

WMP54Gv41x64 WMP54Gv41x64.sys Mon Dec 11 09:37:57 [U][B]2006[/B][/U]
adfs.SYS     Thu Jun 26 16:52:37 2008
lmimirr.sys  Tue Apr 10 18:32:45 2007
LMIRfsDriver.sys Mon Jul 14 12:26:56 2008
RaInfo.sys   Fri Jan 04 13:57:14 2008
VSTBS26.SYS  Wed Oct 15 20:54:06 2008
VSTCNXT6.SYS Wed Oct 15 20:52:22 2008
VSTDPV6.SYS  Wed Oct 15 20:57:45 2008