Solved BSOD Every day, multiple times, even when in screen saver mode

[tdub4]

Newbie here. Getting BSOD consistently every day. Sometimes occurs while using the computer and often has occurred while the computer was in screen saver mode and I come back to find it restarted.

This is a home built computer....built at the beginning of this year and everything ran fine until last few weeks (not sure how to tell what changed). I know enough to be dangerous but not enough to diagnose this. I followed the SF Diagnostics directions and attached the zip file here.

Please let me know if you can help. Thanks in advance!

 

[koolkat77]

Welcome to SevenForums tdub4,

Most of your BSOD-s were caused by Asus Charger Driver and its Likely a BSOD cause

			Args: 00000000 00000000 00000000 00000000
 [ 16, 0]   0  0 fffffa800a0d6060 00000000 fffff88000e9a890-fffffa800a158d70    
	       \Driver\usbhub*** WARNING: Unable to verify timestamp for AiCharger.sys
*** ERROR: Module load completed but symbols could not be loaded for AiCharger.sys
	AiCharger
			Args: 00000000 00000000 00000000 00000002
>[ 16, 2]   0 e1 fffffa800a158c20 00000000 fffff88000e9c870-fffffa800a1587f0 Success Error Cancel pending
	       \Driver\AiCharger	AiChargerPlus
			Args: 00041100 00000001 00000001 00000002
 [ 16, 2]   0 e0 fffffa800a1586a0 00000000 fffff8000326ab40-fffffa8008e9d8b0 Success Error Cancel 
	       \Driver\AiChargerPlus	nt!IopUnloadSafeCompletion
			Args: 00041100 00000001 00000001 00000002
 [ 16, 2]   0 e1 fffffa800a153a00 00000000 fffff8000326ab40-fffffa800ad1dd20 Success Error Cancel pending
	       \Driver\usbccgp	nt!IopUnloadSafeCompletion
			Args: 00041100 00000001 00000001 00000002
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa800a392230 
--------------------------------
0: kd> lmvm AiCharger
start             end                 module name
fffff880`00e9a000 fffff880`00e9be80   AiCharger T (no symbols)           
    Loaded symbol image file: AiCharger.sys
    Image path: \SystemRoot\system32\DRIVERS\AiCharger.sys
    Image name: AiCharger.sys
    Timestamp:        Wed May 05 14:37:36 2010 (4BE12E50)
    CheckSum:         00004C40
    ImageSize:        00001E80
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

You should update its driver if you use it but I'd suggest to completely uninstall/delete it and see if the problem reoccurs.

See the threads below which are similar to your case:

• http://www.sevenforums.com/crashes-debugging/260751-driver-power-state-failure-bsod.html
• http://www.sevenforums.com/crashes-debugging/262346-help-blue-screen-death.html#post2165614

Hope that helps,
KK

 

[tdub4]

Thank you koolkat77! I have removed the driver and will see if this helps.

 

[koolkat77]

Good luck.

 

[tdub4]

Another BSOD tonight while surfing the internet with FireFox. Here is the latest dump from the SF Diagnostic Tool

 

[koolkat77]

Looks like the same AIcharger is causing the problem. Were you able to delete it?

Update your video card drivers:

0: kd> lmvm nvlddmkm
start             end                 module name
fffff880`0f094000 fffff880`0fcf8000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Wed Aug 03 15:08:32 2011 (4E391010)
    CheckSum:         00C5B5DF
    ImageSize:        00C64000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Click on the Start rb: ► Control Panel ► Programs ► Uninstall a program ► Uninstall everything related to; NVIDIA. REBOOT. Delete remnants of its drivers/older drivers using Driver Fusion/Sweeper REBOOT
Download and install the following drivers from filehippo:

• Download NVIDIA Forceware 306.97 WHQL Vista 64 - FileHippo.com

For monitoring the heat/celsius of the system, use Speccy or HWinfo:

• Speccy - System Information - Free Download
• CPUID - System & hardware benchmark, monitoring, reporting

Let us know the results

 

[tdub4]

Well, I deleted the AI Charger through the ASUS utility for all of their tools. AI Charger no longer shows up as an option to select as a tool. I guess the driver may still exist somewhere?

I will try the NVIDIA route now as well. I see the NVIDIA drivers are for Vista...is the the right one for Win7?

Thanks again.

 

[koolkat77]

Check if driver sweeper finds any driver related to AI charger. If it does delete them.

 

[tdub4]

Updated drivers for NVIDIA this morning and also checked if Driver Fusion could see AI Charger and I didnt see anything. BSOD this afternoon.

 

[Arc]

Hello tdub4, it is crashed again on the charger driver, and its date goes back to May 2010. Update it from ASUSTeK Computer Inc. -Support- Drivers and Download P6T.

Also, update your display driver. I am using 310.33 beta now, works fine for me

 

[tdub4]

Thanks Arc. I cannot seem to find that driver. I uninstalled AI Charger and used Driver Fusion and cannot seem to find it out there. I will see if I can go through the Asus update and get around it that way. Thanks again.

 

[tdub4]

It appears it was in fact the AI Charger driver. I have not had a BSOD since last week. I did finally find it and removed it. Thanks to everyone for their input!

 

[Arc]

You are welcome .... and it was to.

 

[koolkat77]

Thanks for letting us know.