Solved BSOD - Every now and then

Devilz

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Power User
Local time
11:54 PM
Messages
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Location
England
All of sudden, my pc has started random BSOD. I did update all drivers but it didn't resolved the problem

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA800CB5B110
BCP2: FFFFF8800FBBED1C
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\052614-9718-01.dmp
C:\Users\Gamers\AppData\Local\Temp\WER-28345-0.sysdata.xml

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I have attached dmp file here as attachement. can anyone help with this please, thanks
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Windows 8.1 - 64 Bit
CPU
Intel Core i5-4670K (Haswell)
Motherboard
Gigabyte GA-Z87X-D3H
Memory
8GB DDR3-RAM PC1600 CL9 ADATA XPG V1.0 black
Graphics Card(s)
Gigabyte NVIDIA GTX 770 Graphics Card (2GB, DDR5, PCI-E)
Sound Card
ASUS Xonar DX 7.1 | Turtle Beach HPA 2
Monitor(s) Displays
Samsung SyncMaster P2270HD
Screen Resolution
1080p
Hard Drives
Samsung 840 Evo 250 GB (OS only)
Seagate Barracuda 1TB S-ATA
Seagate Barracuda 250GB S-ATA
Maxtor 250GB S-ATA (Backup only)
WD Elements 500Gb/Go
PSU
750 watts
Case
Zalman GS-1000 Special Edition
Cooling
Zalman CNPS10X Performa
Keyboard
Logitech K350
Mouse
Logitech M705 | Razer Vespula Mouse Pad
Internet Speed
Virgin Media - 60Mbps
Antivirus
Microsoft Security Essentials
Other Info
120mm fans x 4
(2 on top, 1 at rear, 1 at bottom)
Code:
BugCheck [COLOR="Red"]116[/COLOR], {fffffa800ad25010, [COLOR="Green"]fffff8800fbd5d1c[/COLOR], [COLOR="Orange"]ffffffffc000009a[/COLOR], 4}

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : [COLOR="Red"]nvlddmkm.sys[/COLOR] ( nvlddmkm+98bd1c )

0x116 bugchecks indicate an attempt to reset the display has failed within the allocated time interval which initiated a bugcheck.

Code:
2: kd> [COLOR="Green"]u fffff8800fbd5d1c[/COLOR]
nvlddmkm+0x98bd1c:
fffff880`0fbd5d1c 48ff25ddb9edff  jmp     qword ptr [nvlddmkm+0x867700 (fffff880`0fab1700)]
fffff880`0fbd5d23 cc              int     3
fffff880`0fbd5d24 48ff25b5b9edff  jmp     qword ptr [nvlddmkm+0x8676e0 (fffff880`0fab16e0)]
fffff880`0fbd5d2b cc              int     3
fffff880`0fbd5d2c 48ff25b5b9edff  jmp     qword ptr [nvlddmkm+0x8676e8 (fffff880`0fab16e8)]
fffff880`0fbd5d33 cc              int     3
fffff880`0fbd5d34 48ff25b5b9edff  jmp     qword ptr [nvlddmkm+0x8676f0 (fffff880`0fab16f0)]
fffff880`0fbd5d3b cc              int     3

I can't say I know that much about the int 3 assembly instruction but I believe it's to do with breakpoints being set.

There are a lot of jump instructions transferring the flow of control.

The main thing that makes this look driver related is the error code.

Code:
2: kd> [COLOR="green"]!error ffffffffc000009a[/COLOR]
Error code: (NTSTATUS) 0xc000009a (3221225626) - [COLOR="Red"]Insufficient system resources exist to complete the API.[/COLOR]

Because this is a minidump I cannot look at the pool usage.

Code:
2: kd> [COLOR="Green"]lmvm nvlddmkm[/COLOR]
start             end                 module name
fffff880`0f24a000 fffff880`0feae000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        [COLOR="red"]Tue May 20 00:08:44 2014[/COLOR] (537A8EFC)
    CheckSum:         00C1EA41
    ImageSize:        00C64000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

I suggest rolling back to an earlier version, the best driver version is 314.22 but the 700 series do not support drivers that old so I would try a few different versions, starting with the oldest.

These instructions are useful.

http://www.sevenforums.com/tutorials/327414-nvidia-drivers-avoid-problems.html?filter
 

My Computer My Computer

Computer type
PC/Desktop
Did that but problem is still there
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Windows 8.1 - 64 Bit
CPU
Intel Core i5-4670K (Haswell)
Motherboard
Gigabyte GA-Z87X-D3H
Memory
8GB DDR3-RAM PC1600 CL9 ADATA XPG V1.0 black
Graphics Card(s)
Gigabyte NVIDIA GTX 770 Graphics Card (2GB, DDR5, PCI-E)
Sound Card
ASUS Xonar DX 7.1 | Turtle Beach HPA 2
Monitor(s) Displays
Samsung SyncMaster P2270HD
Screen Resolution
1080p
Hard Drives
Samsung 840 Evo 250 GB (OS only)
Seagate Barracuda 1TB S-ATA
Seagate Barracuda 250GB S-ATA
Maxtor 250GB S-ATA (Backup only)
WD Elements 500Gb/Go
PSU
750 watts
Case
Zalman GS-1000 Special Edition
Cooling
Zalman CNPS10X Performa
Keyboard
Logitech K350
Mouse
Logitech M705 | Razer Vespula Mouse Pad
Internet Speed
Virgin Media - 60Mbps
Antivirus
Microsoft Security Essentials
Other Info
120mm fans x 4
(2 on top, 1 at rear, 1 at bottom)
Try uninstalling the existing drivers completely, then reboot the computer. Once it restarts, run Windows Update....now check for Optional updates. You should be offered a video card driver that has at least been tested by Microsoft. Install it and see if the system stays stable.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
few more dmp files

I forgot to mention, I don't get Blue screen. It goes black, all fan speeds increases and then it restarts
 
Last edited:

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Windows 8.1 - 64 Bit
CPU
Intel Core i5-4670K (Haswell)
Motherboard
Gigabyte GA-Z87X-D3H
Memory
8GB DDR3-RAM PC1600 CL9 ADATA XPG V1.0 black
Graphics Card(s)
Gigabyte NVIDIA GTX 770 Graphics Card (2GB, DDR5, PCI-E)
Sound Card
ASUS Xonar DX 7.1 | Turtle Beach HPA 2
Monitor(s) Displays
Samsung SyncMaster P2270HD
Screen Resolution
1080p
Hard Drives
Samsung 840 Evo 250 GB (OS only)
Seagate Barracuda 1TB S-ATA
Seagate Barracuda 250GB S-ATA
Maxtor 250GB S-ATA (Backup only)
WD Elements 500Gb/Go
PSU
750 watts
Case
Zalman GS-1000 Special Edition
Cooling
Zalman CNPS10X Performa
Keyboard
Logitech K350
Mouse
Logitech M705 | Razer Vespula Mouse Pad
Internet Speed
Virgin Media - 60Mbps
Antivirus
Microsoft Security Essentials
Other Info
120mm fans x 4
(2 on top, 1 at rear, 1 at bottom)
Still exactly the same.

Code:
BugCheck [COLOR="Red"]116[/COLOR], {fffffa800c8684e0, [COLOR="Green"]fffff8800a7a0d1c[/COLOR], [COLOR="Orange"]ffffffffc000009a[/COLOR], 4}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : [COLOR="Red"]nvlddmkm.sys[/COLOR] ( nvlddmkm+98bd1c )

Still looks like a driver issue to me.

Code:
3: kd> [COLOR="Green"]lmvm nvlddmkm[/COLOR]
start             end                 module name
fffff880`09e15000 fffff880`0aa79000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        [COLOR="red"]Tue May 20 00:08:44 2014[/COLOR] (537A8EFC)
    CheckSum:         00C1EA41
    ImageSize:        00C64000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

You haven't done as Golden has suggested.

Try uninstalling the existing drivers completely, then reboot the computer. Once it restarts, run Windows Update....now check for Optional updates. You should be offered a video card driver that has at least been tested by Microsoft. Install it and see if the system stays stable.
 

My Computer My Computer

Computer type
PC/Desktop
I did remove driver completely. Restarted pc and let Windows update install the driver but still the same.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Windows 8.1 - 64 Bit
CPU
Intel Core i5-4670K (Haswell)
Motherboard
Gigabyte GA-Z87X-D3H
Memory
8GB DDR3-RAM PC1600 CL9 ADATA XPG V1.0 black
Graphics Card(s)
Gigabyte NVIDIA GTX 770 Graphics Card (2GB, DDR5, PCI-E)
Sound Card
ASUS Xonar DX 7.1 | Turtle Beach HPA 2
Monitor(s) Displays
Samsung SyncMaster P2270HD
Screen Resolution
1080p
Hard Drives
Samsung 840 Evo 250 GB (OS only)
Seagate Barracuda 1TB S-ATA
Seagate Barracuda 250GB S-ATA
Maxtor 250GB S-ATA (Backup only)
WD Elements 500Gb/Go
PSU
750 watts
Case
Zalman GS-1000 Special Edition
Cooling
Zalman CNPS10X Performa
Keyboard
Logitech K350
Mouse
Logitech M705 | Razer Vespula Mouse Pad
Internet Speed
Virgin Media - 60Mbps
Antivirus
Microsoft Security Essentials
Other Info
120mm fans x 4
(2 on top, 1 at rear, 1 at bottom)
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