BSOD from unexplained source while computer was idle - Error 0xc000000

[RyanHostetler]

My computer blue screened while idle and I have no idea why. I analyzed it online, but I have no idea what the info means. Here is a link to the .dmp file: https://1drv.ms/u/s!AiFCuP5Niatma3JJA_2KcG4dK1k

The error code is: 0xc0000005 (the thread title seems to have cut off the final digit for some reason)

 

[HonorGamer]

Hello,

Please follow the http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html so we can get all of the correct files.

Thanks,
Gamer

 

[RyanHostetler]

I have followed the directions and posted the .zip file within the original post.

 

[HonorGamer]

Thank you,

Probably caused by : atikmdag.sys

Update the driver Support & Drivers This is your video driver.

Once this is done see if you get any more BSODs.

 

[RyanHostetler]

Hmm. The AMD website says that they no longer provide drivers for my card and Device Manager says I have the most recent driver. Does that mean that I perhaps have a hardware problem? Could the driver be corrupt and I need to reinstall the same one?

 

[HonorGamer]

It's possible it is the driver, your hardware is most likely fine, but the driver could have been corrupted or is just too out of date. So yes, you can uninstall the one you have now, and then try to get the most recent version that you can. Which could be the one you currently have installed. So give that a shot.