BSOD crash when computer was idle

dave60707

New member
Local time
5:34 PM
Messages
7
Hello,
I had google chrome up and checked email then went away for an hour and when I returned the computer was off. When I booted up I found the message below; attached is your requested zip file as well.
Thank you for any assistance you might offer.
Dave

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA8005A45060
BCP3: FFFFF80000B9A518
BCP4: FFFFFA800A7B3160
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\052015-11887-01.dmp
C:\Users\User\AppData\Local\Temp\WER-16926-0.sysdata.xml
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo T510
OS
Microsoft Windows 7 Professional 64-bit
CPU
Intel(R) Core(TM) i5 CPU M 540 @ 2.53GHz
Motherboard
Lenovo 43493HU
Memory
6GB usable
Graphics Card(s)
NVIDIA NVS 3100M
Sound Card
(1) NVIDIA High Definition Audio (2) NVIDIA High Definitio
Hard Drives
SAMSUNG MMCRE28G8MXP-0VB
Mouse
touchpad
Internet Speed
uverse
Antivirus
Malwarebytes
Browser
Google Chrome Version 42.0.2311.152 m
There are no dump files in your logs to analyse.

  1. Open Advanced System Settings
  2. Click on Settings in Startup & Recovery
  3. Make sure both boxes indicated below are checked
  4. In the dropdown box ensure you're set to record Small Memory Dumps
picture.php
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
CPU
i7-4790k @ 4GHz (4.4GHz Boost)
Motherboard
ASUS Sabertooth Z87 (BIOS Rev 2004)
Memory
16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
Graphics Card(s)
EVGA GTX 980 Classified
Sound Card
Realtek Onboard
Monitor(s) Displays
Samsung S27D390
Screen Resolution
1920 x 1080
Hard Drives
240GB Intel 520 Series SSD |
Samsung 850 EVO 120GB SSD |
2TB WD Caviar Black |
2TB WD Caviar Black |
2TB WD Caviar Green
PSU
Corsair HX850-80 Gold Modular
Case
Cooler Master Silencio 650
Cooling
Corsair H80i w/2 x Corsair SP120 | 2 x 120mm Noctua NF-S12B
Keyboard
Microsoft Sidewinder X4
Mouse
Gigabyte M6900 optical
Internet Speed
152mb
Antivirus
F-Secure
Browser
Firefox 38.0
Other Info
Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550
Boozad, Thank you for your reply. I have filled out the systems specs and hopefully the dump file is there, the only change I needed to make was selecting the small memory dump, the both boxes checked already.
Thanks again for your continued help.
Dave
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo T510
OS
Microsoft Windows 7 Professional 64-bit
CPU
Intel(R) Core(TM) i5 CPU M 540 @ 2.53GHz
Motherboard
Lenovo 43493HU
Memory
6GB usable
Graphics Card(s)
NVIDIA NVS 3100M
Sound Card
(1) NVIDIA High Definition Audio (2) NVIDIA High Definitio
Hard Drives
SAMSUNG MMCRE28G8MXP-0VB
Mouse
touchpad
Internet Speed
uverse
Antivirus
Malwarebytes
Browser
Google Chrome Version 42.0.2311.152 m
Back
Top