BSOD happens randomly on laptop toshiba

[VistaKing]

How does the PC run now?

 

[mcfc]

seems a bit faster to be honest just hope the bsod stay away

 

[VistaKing]

Your last dmp file pointed to sidebar.exe . Do you use desktop gadgets ? If not I recommend to open up a thread inside the System Security thread to remove any viruses .

 

[mcfc]

the 2 gadgets i got r all cpu n gpu meter i did a security check with Microsoft security ess
nothing came up i run the check twice a day

 

[VistaKing]

Lets run this DDS tool


DDS


Download



Double click the dds icon to run the tool.
Place a check next to attact.txt and click Start . When done, DDS will open two logs
DDS.txt
Attach.txt
Save two logs onto your desktop and upload them with your reply

 

[mcfc]

done the tool heres results

 

[VistaKing]

Did you purchase the Your Uninstaller 7 ? Revo Uninstaller is a much better program. The free version doesn't remove the x64-bit software if you have x64-bit software and want to remove it you would need to purchase the Pro version . They do have a 30-day trial .

 

[mcfc]

had it ages on my xp system
i will grab the 30 trial for a week till pay day

 

[VistaKing]

Lets see if you receive anymore BSOD. Leave the thread open for a few days . When you are satisfied that the BSODs are done mark the thread as solved .

 

[mcfc]

thank you

 

[mcfc]

arghhhhhhh crap its happened again

 

[VistaKing]

Debugging Details:
------------------

TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2

BUGCHECK_STR:  0x19_3

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  [COLOR="Red"]waterfox.exe[/COLOR]

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff80002bbd4b3 to fffff80002a8ac00

Try reinstalling WaterFox


Wireless Driver

NAME​

|

VERSION​

| DATE RELEASED | DOWNLOAD
Realtek RTL8191SE Wireless LAN 802.11n PCI-E NIC|2021.0.0203.2012|

2012/5/17​

|
Download

If the download button doesn't work . The driver you're looking for is under RTL8191SE-VA2 and you're looking for Windows driver auto installation program (support Windows 7)

 

[mcfc]

ok thank you will try that unless you can recommend a 64 bit broswer

 

[VistaKing]

There is an 18.0.1 for Waterfox

Link : Download Waterfox from SourceForge.net

   Warning

Waterfox shares the same profile data that Firefox does. Make sure not to tick the remove personal data box when uninstalling an older version of Waterfox.

 

[mcfc]

installed waterfox just now and the realtek was ddone a few days ago

 

[VistaKing]

Ok let's see if there are any more dmp files . If there any use the tool again and click on GRAB ALL on the top.

 

[mcfc]

arghhhh not again is my laptop dying 26=4=13

 

[VistaKing]

*******************************************************************************
*                                                                                                                                           *
*                        Bugcheck Analysis                                                                                           *
*                                                                                                                                            *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff880010d5b2b, Address of the instruction which caused the bugcheck
Arg3: fffff880088451d0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------

TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".

FAULTING_IP: 
fltmgr! ?? ::FNODOBFM::`string'+1b8b
fffff880`010d5b2b 488b4840        mov     rcx,qword ptr [rax+40h]

CONTEXT:  fffff880088451d0 -- (.cxr 0xfffff880088451d0)
rax=e1e1e1e1e1e1e1e1 rbx=fffffa80048e4f80 rcx=fffffa8003debd10
rdx=0000000000000004 rsi=fffffa80068e4930 rdi=fffffa8004b63800
rip=fffff880010d5b2b rsp=fffff88008845bb0 rbp=fffffa80050232f0
 r8=fffffa8004a6bd90  r9=0000000000000000 r10=fffffa8004932580
r11=0000000000000000 r12=0000000000000054 r13=000000000018c0c0
r14=fffffa8005023010 r15=fffff88008845d20
iopl=0         nv up ei ng nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010286
fltmgr! ?? ::FNODOBFM::`string'+0x1b8b:
fffff880`010d5b2b 488b4840        mov     rcx,qword ptr [rax+40h] ds:002b:e1e1e1e1`e1e1e221=????????????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  [COLOR="Red"]virtualdj_pro.[/COLOR]

Reinstall VirtualDJ Pro or uninstall it.

FOLLOWUP_IP: 
fltmgr! ?? ::FNODOBFM::`string'+1b8b
fffff880`010d5b2b 488b4840        mov     rcx,qword ptr [rax+40h]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  fltmgr! ?? ::FNODOBFM::`string'+1b8b

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: fltmgr

IMAGE_NAME:  [COLOR="Red"]fltmgr.sys[/COLOR]

DEBUG_FLR_IMAGE_TIMESTAMP:  4ce7929c

STACK_COMMAND:  .cxr 0xfffff880088451d0 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_fltmgr!_??_::FNODOBFM::_string_+1b8b

BUCKET_ID:  X64_0x3B_fltmgr!_??_::FNODOBFM::_string_+1b8b

Followup: MachineOwner

Lets run a SFC /SCANOW

Open up an Elevated Command Prompt. Click on rb: type in CMD inside Search Programs and Files. Right click on CMD under neath Programs (1) choose Run as administrator . On the User Access Control window click on the Yes button or press Alt+Y on your keyboard . Command Prompt opens up to C:\Windows\System32>_

Type the command below and press <ENTER>

SFC /SCANNOW

If there are any files found corrupted run it a few more times. If it still comes back with corrupted files . Upload the CBS.log found in C:\Windows\Logs\CBS\CBS.log

 

[mcfc]

removed the virtual dj running scan now post results

 

[VistaKing]

After SFC /SCAN . Lets run a CHDSK

Open up an Elevated Command Prompt. Click on type in CMD inside Search Programs and Files. Right click on CMD under neath Programs (1) choose Run as administrator . On the User Access Control window click on the Yes button or press Alt+Y on your keyboard . Command Prompt opens up to C:\Windows\System32>_

Type the command below and press <ENTER>

chkdsk C: /F /R

It will ask you to schedule a restart press the Y key and restart the PC manually.

To locate the results

:ar: http://www.sevenforums.com/tutorials/96938-check-disk-chkdsk-read-event-viewer-log.html