BSOD Help please. ntoskrnl.exe dxgmms1.sys nvlddmkm.sys

quyeno

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Hi everyone,

I would really appreciate any help on my BSOD problems of late. I seem to get BSOD and also system freezes while playing Battlefield 3 and have also had occasions where browsing on Chrome has caused a BSOD. Regarding system freezes, this happens during Battlefield 3 the screen freezes and audio freezes or loops. My pc doesn't respond and the only measure is to hard reset. I've had 7 BSODs in the past 2 months and think it's now really time to sort this out!

I've done clean installs of various geforce drivers in safe mode with Driver Fusion and CCleaner; in Safe Mode uninstalling the gtx580, remove drivers, run Driver Fusion, CCleaner then Driver Fusion again. Reboot back into Safe Mode to finalise driver removal then install new drivers. I'm now using v314.22. I'm hoping this may fix the DX and NV BSODs, but we'll see.

I'm not very technical with BSOD stuff but realise that a multitude of reasons could contribute to a BSOD and not just a single cause? So would someone be kind enough to debug my minidumps? I'm not techy enough to debug minidumps but techy enough to follow any instructions given! :)

I've attached a rar file containing 7 dumps.

Many Thanks
Quyeno
 

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Your dumps indicate multiple causes:

Problematic Wacom driver, should be updated: Hardware Drivers | Wacom

Outdated ATK0110 driver:
P7P55D - Motherboards - ASUS
   Information
Scroll down to the Utilities category, then scroll down to the "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit " (it's about the 8th item down).
Download and install it.
Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.sys file is date stamped from 2009 or 2010 (NOT 2005). You may have to use the Device Manager to install the driver.

An ESET security was also involved, temporarily remove any version of that AV. There are also a bunch of dmps pointing to DirectX, you should test your graphics card. http://www.sevenforums.com/tutorials/160729-nvidia-amd-video-card-test-occt.html
 

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brilliant. Thanks.

About Eset Nod32, is there anyway to get around that? If that is an offending app then how would I know which AV app wouldn't give me issues?


Thanks
Quyeno
 

My Computer My Computer

At a glance

Windows 7 Pro 64biti5 2500k8 gig GSkillGTX 580
Computer type
PC/Desktop
Computer Manufacturer/Model Number
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OS
Windows 7 Pro 64bit
CPU
i5 2500k
Motherboard
Asus P7P55D
Memory
8 gig GSkill
Graphics Card(s)
GTX 580
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Seagate 1TB main drive, 2 partitions
Seagate 300Gb Storage
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You could use MSE, Eset can be reinstalled once it's ruled out as cause.
 

My Computer My Computer

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Windows 10 Pro x64, Arch LinuxIntel Core 2 Quad Q8200 OC'd 3.08GHz8GB DDR2 900MhzMSI GT730 2GB GDDR5 (Kepler)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 10 Pro x64, Arch Linux
CPU
Intel Core 2 Quad Q8200 OC'd 3.08GHz
Motherboard
Asus Rampage formula LGA775
Memory
8GB DDR2 900Mhz
Graphics Card(s)
MSI GT730 2GB GDDR5 (Kepler)
Sound Card
Supreme FX2
Monitor(s) Displays
Samsung LS22F350 LED
Screen Resolution
1080P
Hard Drives
Kingston SSDNow UV400 120GB, 500GB Hitachi, 2TB Samsung, 500GB Seagate FreeAgent, 640GB Samsung, 160GB Toshiba (Arch)
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AeroCool 500W Bronze
Cooling
Cooler Master V6 + 3X fans
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Prolink keyboard
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my system seems to be stable now. Thanks for your help. :)
 

My Computer My Computer

At a glance

Windows 7 Pro 64biti5 2500k8 gig GSkillGTX 580
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Pro 64bit
CPU
i5 2500k
Motherboard
Asus P7P55D
Memory
8 gig GSkill
Graphics Card(s)
GTX 580
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Seagate 1TB main drive, 2 partitions
Seagate 300Gb Storage
Seagate 2TB storage
Antivirus
Nod32 v6
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I don't believe this..has been great for a while playing lots of games then another BSOD. Looks like it's graphics drivers but having clean installed the drivers in safe mode, not sure what else could be causing this. Could you please have a look at the latest minidump?

Thanks
Quyeno
 

My Computer My Computer

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Windows 7 Pro 64biti5 2500k8 gig GSkillGTX 580
Computer type
PC/Desktop
Computer Manufacturer/Model Number
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OS
Windows 7 Pro 64bit
CPU
i5 2500k
Motherboard
Asus P7P55D
Memory
8 gig GSkill
Graphics Card(s)
GTX 580
Hard Drives
Seagate 1TB main drive, 2 partitions
Seagate 300Gb Storage
Seagate 2TB storage
Antivirus
Nod32 v6
Browser
Chrome, IE10
sorry, here's the zipped minidump.
 

My Computer My Computer

At a glance

Windows 7 Pro 64biti5 2500k8 gig GSkillGTX 580
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Pro 64bit
CPU
i5 2500k
Motherboard
Asus P7P55D
Memory
8 gig GSkill
Graphics Card(s)
GTX 580
Hard Drives
Seagate 1TB main drive, 2 partitions
Seagate 300Gb Storage
Seagate 2TB storage
Antivirus
Nod32 v6
Browser
Chrome, IE10

My Computer My Computer

At a glance

Windows 10 Pro x64, Arch LinuxIntel Core 2 Quad Q8200 OC'd 3.08GHz8GB DDR2 900MhzMSI GT730 2GB GDDR5 (Kepler)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 10 Pro x64, Arch Linux
CPU
Intel Core 2 Quad Q8200 OC'd 3.08GHz
Motherboard
Asus Rampage formula LGA775
Memory
8GB DDR2 900Mhz
Graphics Card(s)
MSI GT730 2GB GDDR5 (Kepler)
Sound Card
Supreme FX2
Monitor(s) Displays
Samsung LS22F350 LED
Screen Resolution
1080P
Hard Drives
Kingston SSDNow UV400 120GB, 500GB Hitachi, 2TB Samsung, 500GB Seagate FreeAgent, 640GB Samsung, 160GB Toshiba (Arch)
PSU
AeroCool 500W Bronze
Cooling
Cooler Master V6 + 3X fans
Keyboard
Prolink keyboard
Mouse
Logitech M705
Internet Speed
1MiB/s
Browser
Chrome Beta
I ran OCCT for the gpu and it was fine. I ran the OCCT cpu test and it failed after 5 mins so I took off the overclock and it ran fine for about 20 mins, I should really run it for an hour but I'm pretty sure it's stable now. I think it must be the overclocking that has been causing the crashes lately. It was overclocked quite aggressively for the past 3 years, about 50% OC. I guess the cpu and RAM must be starting to wear. I'll run memtest as you said when i get the chance.
 

My Computer My Computer

At a glance

Windows 7 Pro 64biti5 2500k8 gig GSkillGTX 580
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Pro 64bit
CPU
i5 2500k
Motherboard
Asus P7P55D
Memory
8 gig GSkill
Graphics Card(s)
GTX 580
Hard Drives
Seagate 1TB main drive, 2 partitions
Seagate 300Gb Storage
Seagate 2TB storage
Antivirus
Nod32 v6
Browser
Chrome, IE10
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