BSOD help please

T

tom6677

New member
Local time
4:54 AM
Messages
4
Hi,

I’m having trouble with a BSOD and hope that someone can help.

This is a new clean install of Win 7 Home Premium on a HP laptop. The computer seems to work fine most of the time. The problem is whenever I shutdown or reboot, it is not able to shutdown correctly and always results in a BSOD. The computer sits on the “Shutting Down” screen for 10 minutes and then it displays the BSOD.

What I tried so far.

Through MSConfig as admin, I turned off all non-Microsoft services to see if this helped. It made no difference.

There were errors in the device manager that I cleared by downloading latest patches from HP. There are no more errors showing up in device manager.

As admin, I ran “sfc /scannow” and no errors showed up.

Any help that you could give would be greatly appreciated. Thank you!
 

My Computer

Computer Manufacturer/Model Number
HP 2510p
OS
Windows 7
Memory
4GB

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Built them myself, Science Experiments !
OS
Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
CPU
AMD fx8350 4ghz, AMD-32 2400mhz, AMD-64 3200mhz, AMDx64 2.8G
Motherboard
SIS 755, ECS-K8M890M-M (Ult 7600), GigaByte & others
Memory
2gb, 4gb on the Ult 7600, 4gb on Technet RTM, 32gb on FX8350
Graphics Card(s)
Draw my own Graphics, several nVidia cards
Sound Card
on motherboard
Monitor(s) Displays
19" flat scr, 28" I-Inc widescr,22" Emprex Widescr, 23" Acer
Screen Resolution
1280 x 1024, 1440 x 900, 1920 x 1080
Hard Drives
6 pata Ide HD's & 2 Sata HD's
added 80gb external on Ult 7600 computer,
numerous extra 1tb, 2TB, 3Tb SATA HD's
A collection of ext HD Docks w/ HDs
PSU
430w, 550w, 600w, 700, 800, etc
Case
All Generic Full Towers
Cooling
Open Air & a few fans, some w/ colored LEDs
Keyboard
Compaq & Dell recycled from GoodWill
Mouse
Made in China Optical Wired Mouse
Internet Speed
Fast Cable InterNet
Antivirus
AVG Free on 24 different Desktops, NO Problems!
Browser
IE 8 is preferred, but use FireFox sometimes
Other Info
Linksys Routers, switches, & Hubs
Too Many USB Flash Drives to count, Biggest is 64GB !
Eight computers in my home network.
Sixteen computers at my business network.
Linked via TeamViewer !
Lots of old used spare computer parts everywhere!
Attached are dump files

Sorry, I thought that I attached this with the original posting but obviously not. Thanks!
 

My Computer

Computer Manufacturer/Model Number
HP 2510p
OS
Windows 7
Memory
4GB
Hi -

The bugcheck on all 10 mini kernel dumps was the same -

0x9f (0x4,,,) = power transition timed out waiting to synchronize with the Pnp
subsystem. Probable cause listed on each - HP filter driver -
Code: 
[FONT=lucida console]hpdskflt.sys Fri Feb 26 11:12:18 2010 (4B87F2E2) - HP[/FONT]

I highly suspect McAfee Safeboot is involved in this. I would remove the product. These drivers need to be updated, or as in Safeboot's case - the app removed -
Code: 
[FONT=lucida console]mdmxsdk.sys  Mon Jun 19 17:27:26 2006 (449716BE) - Conexant diagnostics[/FONT]
[FONT=lucida console]XAudio64.sys Tue Nov 04 14:40:44 2008 (4910A53C) - Conexant Modem Audio Device Driver [/FONT]
 
[FONT=lucida console]SbAlg.sys    Tue Apr 24 06:37:52 2007 (462DDE00) - SafeBoot Security System[/FONT]
 
[FONT=lucida console]e1e6232e.sys Fri Jun 05 15:08:41 2009 (4A296D39) - Intel Ethernet[/FONT]
 
[FONT=lucida console]HECIx64.sys  Thu Jul 12 14:41:53 2007 (469675F1) - Intel Management Engine Interface[/FONT]
 
[FONT=lucida console]SynTP.sys    Thu Mar 27 21:15:32 2008 (47EC46B4) - Synaptics Touchpad[/FONT]
 
[FONT=lucida console]ADIHdAud.sys Thu Apr 24 13:25:46 2008 (4810C29A) - SoundMAX Digital HD Audio Driver - Analog Devices, Inc[/FONT]

Go to your system manufacturer's web site and look for driver updates. If none there, go to device manufacturer's site -

Intel Ethernet --> http://downloadcenter.intel.com/Default.aspx

Synaptics Driver downloads --> Support | Synaptics

Conexant --> Conexant: Support

Regards. . .

jcgriff2

.

BSOD BUGCHECK SUMMARY
Code: 
[FONT=lucida console]Built by: 7600.16539.amd64fre.win7_gdr.100226-1909[/FONT]
[FONT=lucida console]Debug session time: Fri Apr 16 18:34:04.502 2010 (GMT-4)[/FONT]
[FONT=lucida console]System Uptime: 0 days 0:41:42.514[/FONT]
[FONT=lucida console]BugCheck 1000009F, {4, 258, fffffa8003c31680, fffff80000b9c510}[/FONT]
[FONT=lucida console]*** WARNING: Unable to verify timestamp for hpdskflt.sys[/FONT]
[FONT=lucida console]*** ERROR: Module load completed but symbols could not be loaded for hpdskflt.sys[/FONT]
[FONT=lucida console]Probably caused by : hpdskflt.sys ( hpdskflt+2b9b )[/FONT]
[FONT=lucida console]BUGCHECK_STR:  0x9F[/FONT]
[FONT=lucida console]PROCESS_NAME:  System[/FONT]
[FONT=lucida console]¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨[/FONT]
[FONT=lucida console]Built by: 7600.16539.amd64fre.win7_gdr.100226-1909[/FONT]
[FONT=lucida console]Debug session time: Fri Apr 16 17:51:13.588 2010 (GMT-4)[/FONT]
[FONT=lucida console]System Uptime: 0 days 0:53:26.584[/FONT]
[FONT=lucida console]BugCheck 1000009F, {4, 258, fffffa8003c30b60, fffff8000406a510}[/FONT]
[FONT=lucida console]*** WARNING: Unable to verify timestamp for hpdskflt.sys[/FONT]
[FONT=lucida console]*** ERROR: Module load completed but symbols could not be loaded for hpdskflt.sys[/FONT]
[FONT=lucida console]Probably caused by : hpdskflt.sys ( hpdskflt+2b9b )[/FONT]
[FONT=lucida console]BUGCHECK_STR:  0x9F[/FONT]
[FONT=lucida console]PROCESS_NAME:  System[/FONT]
[FONT=lucida console]¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨[/FONT]
[FONT=lucida console]Built by: 7600.16539.amd64fre.win7_gdr.100226-1909[/FONT]
[FONT=lucida console]Debug session time: Fri Apr 16 16:56:39.017 2010 (GMT-4)[/FONT]
[FONT=lucida console]System Uptime: 0 days 0:40:27.029[/FONT]
[FONT=lucida console]BugCheck 1000009F, {4, 258, fffffa8003c30b60, fffff80000b9c510}[/FONT]
[FONT=lucida console]*** WARNING: Unable to verify timestamp for hpdskflt.sys[/FONT]
[FONT=lucida console]*** ERROR: Module load completed but symbols could not be loaded for hpdskflt.sys[/FONT]
[FONT=lucida console]Probably caused by : hpdskflt.sys ( hpdskflt+2b9b )[/FONT]
[FONT=lucida console]BUGCHECK_STR:  0x9F[/FONT]
[FONT=lucida console]PROCESS_NAME:  System[/FONT]
[FONT=lucida console]¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨[/FONT]
[FONT=lucida console]Built by: 7600.16539.amd64fre.win7_gdr.100226-1909[/FONT]
[FONT=lucida console]Debug session time: Fri Apr 16 16:15:03.732 2010 (GMT-4)[/FONT]
[FONT=lucida console]System Uptime: 0 days 0:50:57.728[/FONT]
[FONT=lucida console]BugCheck 1000009F, {4, 258, fffffa8003c30b60, fffff80000b9c510}[/FONT]
[FONT=lucida console]*** WARNING: Unable to verify timestamp for hpdskflt.sys[/FONT]
[FONT=lucida console]*** ERROR: Module load completed but symbols could not be loaded for hpdskflt.sys[/FONT]
[FONT=lucida console]Probably caused by : hpdskflt.sys ( hpdskflt+2b9b )[/FONT]
[FONT=lucida console]BUGCHECK_STR:  0x9F[/FONT]
[FONT=lucida console]PROCESS_NAME:  System[/FONT]
[FONT=lucida console]¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨[/FONT]
[FONT=lucida console]Built by: 7600.16539.amd64fre.win7_gdr.100226-1909[/FONT]
[FONT=lucida console]Debug session time: Fri Apr 16 15:22:57.036 2010 (GMT-4)[/FONT]
[FONT=lucida console]System Uptime: 0 days 0:40:27.032[/FONT]
[FONT=lucida console]BugCheck 1000009F, {4, 258, fffffa8003c30040, fffff8000406a510}[/FONT]
[FONT=lucida console]*** WARNING: Unable to verify timestamp for hpdskflt.sys[/FONT]
[FONT=lucida console]*** ERROR: Module load completed but symbols could not be loaded for hpdskflt.sys[/FONT]
[FONT=lucida console]Probably caused by : hpdskflt.sys ( hpdskflt+2b9b )[/FONT]
[FONT=lucida console]BUGCHECK_STR:  0x9F[/FONT]
[FONT=lucida console]PROCESS_NAME:  System[/FONT]
[FONT=lucida console]¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨[/FONT]
[FONT=lucida console]Built by: 7600.16539.amd64fre.win7_gdr.100226-1909[/FONT]
[FONT=lucida console]Debug session time: Fri Apr 16 14:41:21.238 2010 (GMT-4)[/FONT]
[FONT=lucida console]System Uptime: 0 days 0:49:58.125[/FONT]
[FONT=lucida console]BugCheck 1000009F, {4, 258, fffffa8003c41b60, fffff80000b9c510}[/FONT]
[FONT=lucida console]*** WARNING: Unable to verify timestamp for hpdskflt.sys[/FONT]
[FONT=lucida console]*** ERROR: Module load completed but symbols could not be loaded for hpdskflt.sys[/FONT]
[FONT=lucida console]Probably caused by : hpdskflt.sys ( hpdskflt+2b9b )[/FONT]
[FONT=lucida console]BUGCHECK_STR:  0x9F[/FONT]
[FONT=lucida console]PROCESS_NAME:  System[/FONT]
[FONT=lucida console]¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨[/FONT]
[FONT=lucida console]Built by: 7600.16539.amd64fre.win7_gdr.100226-1909[/FONT]
[FONT=lucida console]Debug session time: Fri Apr 16 13:28:34.037 2010 (GMT-4)[/FONT]
[FONT=lucida console]System Uptime: 0 days 0:13:51.033[/FONT]
[FONT=lucida console]BugCheck 1000009F, {4, 258, fffffa8003c24b60, fffff80000b9c510}[/FONT]
[FONT=lucida console]*** WARNING: Unable to verify timestamp for hpdskflt.sys[/FONT]
[FONT=lucida console]*** ERROR: Module load completed but symbols could not be loaded for hpdskflt.sys[/FONT]
[FONT=lucida console]Probably caused by : hpdskflt.sys ( hpdskflt+2b9b )[/FONT]
[FONT=lucida console]BUGCHECK_STR:  0x9F[/FONT]
[FONT=lucida console]PROCESS_NAME:  System[/FONT]
[FONT=lucida console]¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨[/FONT]
[FONT=lucida console]Built by: 7600.16539.amd64fre.win7_gdr.100226-1909[/FONT]
[FONT=lucida console]Debug session time: Fri Apr 16 11:47:14.826 2010 (GMT-4)[/FONT]
[FONT=lucida console]System Uptime: 0 days 0:14:20.838[/FONT]
[FONT=lucida console]BugCheck 1000009F, {4, 258, fffffa8003c40b60, fffff80004063510}[/FONT]
[FONT=lucida console]*** WARNING: Unable to verify timestamp for hpdskflt.sys[/FONT]
[FONT=lucida console]*** ERROR: Module load completed but symbols could not be loaded for hpdskflt.sys[/FONT]
[FONT=lucida console]Probably caused by : hpdskflt.sys ( hpdskflt+2b9b )[/FONT]
[FONT=lucida console]BUGCHECK_STR:  0x9F[/FONT]
[FONT=lucida console]PROCESS_NAME:  System[/FONT]
[FONT=lucida console]¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨[/FONT]
[FONT=lucida console]Built by: 7600.16539.amd64fre.win7_gdr.100226-1909[/FONT]
[FONT=lucida console]Debug session time: Fri Apr 16 11:32:01.348 2010 (GMT-4)[/FONT]
[FONT=lucida console]System Uptime: 0 days 0:39:44.344[/FONT]
[FONT=lucida console]BugCheck 1000009F, {4, 258, fffffa8003c3e680, fffff80000b9c510}[/FONT]
[FONT=lucida console]*** WARNING: Unable to verify timestamp for hpdskflt.sys[/FONT]
[FONT=lucida console]*** ERROR: Module load completed but symbols could not be loaded for hpdskflt.sys[/FONT]
[FONT=lucida console]Probably caused by : hpdskflt.sys ( hpdskflt+2b9b )[/FONT]
[FONT=lucida console]BUGCHECK_STR:  0x9F[/FONT]
[FONT=lucida console]PROCESS_NAME:  System[/FONT]
[FONT=lucida console]¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨[/FONT]
[FONT=lucida console]Built by: 7600.16539.amd64fre.win7_gdr.100226-1909[/FONT]
[FONT=lucida console]Debug session time: Fri Apr 16 08:49:37.304 2010 (GMT-4)[/FONT]
[FONT=lucida console]System Uptime: 0 days 0:15:40.316[/FONT]
[FONT=lucida console]BugCheck 1000009F, {4, 258, fffffa8003c23680, fffff80000b9c510}[/FONT]
[FONT=lucida console]*** WARNING: Unable to verify timestamp for hpdskflt.sys[/FONT]
[FONT=lucida console]*** ERROR: Module load completed but symbols could not be loaded for hpdskflt.sys[/FONT]
[FONT=lucida console]Probably caused by : hpdskflt.sys ( hpdskflt+2b9b )[/FONT]
[FONT=lucida console]BUGCHECK_STR:  0x9F[/FONT]
[FONT=lucida console]PROCESS_NAME:  System[/FONT]
[FONT=lucida console]¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨[/FONT]
 
[FONT=lucida console]by [COLOR=navy]jcgriff2   [/COLOR][/FONT]
 
[FONT=lucida console][COLOR=navy]J. C. Griffith, Microsoft MVP[/COLOR] [/FONT]
 
[FONT=lucida console] [COLOR=#000055] [URL]https://mvp.support.microsoft.com/profile/Griffith[/URL] [/COLOR][/FONT]
 
[FONT=lucida console] [COLOR=#000055] [URL="http://www.jcgriff2.com"]www.jcgriff2.com[/URL] [/COLOR][/FONT]
 
[FONT=lucida console]¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨[/FONT]
 

My Computer

OS
Windows 7 - Vista
Hi,

Just want to let you know that I ended up doing a clean install on Win 7 and everything now works perfect. Thanks for all of your help.


Tom
 

My Computer

Computer Manufacturer/Model Number
HP 2510p
OS
Windows 7
Memory
4GB
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