Loyal Desmond
New member
- Local time
- 10:17 PM
- Messages
- 2
Hello,
while playing games I have noticed my brother's laptop screen freezes, showing physical dumping reports.
it happened before but not as much as its happening today.
I cannot run my laptop in normal window mode. It only starts in "safe mode".
The message appears is as:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 116
BCP1: FFFFFA800A5EE4E0
BCP2: FFFFF88005507910
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\102713-30154-01.dmp
C:\Users\Sharif\AppData\Local\Temp\WER-119293-0.sysdata.xml
Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline:
C:\windows\system32\en-US\erofflps.txt
I've collected all the necessary information as instructed in this forum. I dont have much technical knowledge. Please help me solve my problem.
while playing games I have noticed my brother's laptop screen freezes, showing physical dumping reports.
it happened before but not as much as its happening today.
I cannot run my laptop in normal window mode. It only starts in "safe mode".
The message appears is as:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 116
BCP1: FFFFFA800A5EE4E0
BCP2: FFFFF88005507910
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\102713-30154-01.dmp
C:\Users\Sharif\AppData\Local\Temp\WER-119293-0.sysdata.xml
Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline:
C:\windows\system32\en-US\erofflps.txt
I've collected all the necessary information as instructed in this forum. I dont have much technical knowledge. Please help me solve my problem.
My Computer
At a glance
Windows 64bitIntel(R) Core i7-3612QM CPU @2.10Ghz6.0 GBAMD Radeon HD 7670M
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- Toshiba
- OS
- Windows 64bit
- CPU
- Intel(R) Core i7-3612QM CPU @2.10Ghz
- Motherboard
- Intel(R) 7 Series Chipest Family SATA AHCI Controller
- Memory
- 6.0 GB
- Graphics Card(s)
- AMD Radeon HD 7670M
- Hard Drives
- Generic Flash Disk USB Device
Toshiba MK6475GSX
- Antivirus
- AVG 2013
- Browser
- Firefox, Google Chrome