BSOD in Win 7 Prof 64-bit

[ChrisHed]

Greetings, I recieved my new computer 2 days ago and yesterday I started getting BSODs. At first I thought it was the hard drive acting up because computer went past POST but failed to enter bios.

I unplugged the HD and go into the BIOS, so I changed it from AHCI to IDE in the bios. Re-formated but after a while, I recieved the BSOD included below. There is also a second .dmp which is from when the computer booted again and another BSOD hit.

The first BSOD in the zip, happend when I tried to launch a game in full screen mode.

OS: Windows 7 Professional 64-bit
Full retail - Self installed

Computer:
Gigabyte GA-P55-USB3
500GB Western Digital Caviar Blue SATA II
2x Corsair 4GB (2x2048MB) 1600MHz XMS3 (8gig total)
Intel Core i5 760, 2.8GHz Scythe 120mm Gentle Typhoon, 800rpm Cooler Master Hyper 212 Plus Gigabyte
GeForce GTX 460 1GB OC
Corsair VX 550W 80+ Samsung SH-S223C 22X DL

At the time I gathered these reports, I had uninstalled the Nvidia drivers as my suspicions were leaning towards them this time around. Drivers use were the latest from Gigabytes own support section for the GTX 260.

Please help, not sure what is causing all this!

 

[madtownidiot]

You're missing a lot of critical drivers.. I would try downloading them from here. If you can't get them installed from inside the OS you'll have to reinstall windows to get them working by loading them during the install. here's a link to another post on how to do that..

 

[Jonathan_King]

Hello ChrisHed,

This appears to be a hardware error. Please read this article on bugcheck 0x124: http://www.sevenforums.com/crash-lockup-debug-how/35349-stop-0x124-what-means-what-try.html

Test your RAM. See this tutorial: http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

Test your CPU: http://www.sevenforums.com/tutorials/100352-cpu-stress-test-prime95.html

Remember to watch Speedfan when you do.

Remove Avast with this tool: http://files.avast.com/files/eng/aswclear5.exe

Replace it with MSE: http://www.microsoft.com/security_essentials

...Summary of the Dumps:

[font=lucida console]
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sat Oct 16 12:21:46.953 2010 (UTC - 4:00)
System Uptime: 0 days 0:00:49.405
BugCheck 124, {0, fffffa80079ef028, f2000000, 20008f}
Probably caused by : hardware
BUGCHECK_STR:  0x124_GenuineIntel
PROCESS_NAME:  explorer.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sat Oct 16 12:20:21.920 2010 (UTC - 4:00)
System Uptime: 0 days 2:40:45.982
BugCheck 124, {0, fffffa80077df028, f2000000, 20008f}
Probably caused by : hardware
BUGCHECK_STR:  0x124_GenuineIntel
PROCESS_NAME:  Wow.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
[/font]

 

[madtownidiot]

here's what I was just looking at:
View attachment 105198
Maybe a good starting point for solving your problem

 

[ChrisHed]

Alright time for an update.

I ran Memtest, passed 7 checks 0 errors.
Been running Prime now for 6 hours so far no errors.
All cores are on average ~30C - so theres no heat issues going on.

I installed all the usb drivers. These were installed the first time when I installed Win7 but the BSOD still happend there so I don't think they are to blame..

However, after I had ran the Memtest, I booted windows and decided to plug in a simple usb stick, right after I did this, the computer just rebooted, without a BSOD. I let Windows load up again and this time I tried plugging the USB stick into the rear USB ports (first attempt was on front side ports) and the computer instantly rebooted again without any messages.

A thing to note is that on this USB stick was Memtest, so could it have been Memtest doing the rebooting?

Update:
I downloaded the latest WHQL drivers from Gigabyte for the Graphics card. Installed them and rebooted. Now when windows loads it freezes either on Welcome screen or a while after the desktop loads. Nothing can be done to break the freeze except reboot.

I've booted to safe mode and uninstalled then used driver sweeper to clean out the drivers I installed .
Retried with the Drivers that came on the disc that was delivered with the computer. Same error as above.


I have removed Avast and cleaned it out.


So what I am thinking now its either the Graphics or its the Motherboard acting up. Will later today try using another graphics card to see if BSODs occur or the freezes happen.

Other then that, Any advice?

 

[ChrisHed]

Another update:

Removed my Graphics and added my friends old 7900 gs and Windows will launch without freezing or BSOD.. So far.

Will do some benchmarking on the rig now with the old Card and see if stays stable.
System passed 3dMark06 without BSOD/Freezing.

Considering the system can't even run windows with the other card, I'm feeling fairly certain that its the Graphics that is the culprit.

Would love some input if my conclusions are somewhat legit.

 

[madtownidiot]

It could be you are correct. One of the solutions I already suggested in my previous post has worked on dozens of installs to hardware not recognized by the windows install disk, including graphics cards officially not supported for windows 7..Yours is not on that list, but if you have a flash drive, downloading universal extractor and using to extract the drivers for your motherboard and graphics card to a folder in your flash drive, then reinstalling windows and adding those drivers when the load drivers option appears will allow you to use your graphics card if it isn't faulty.. have you tried the card in another computer using a different OS to make sure there is nothing wrong with it?

 

[ChrisHed]

You solution does make a lot of sense reading it. Sadly I don't have a flash drive close at hand nor am I able to insert the other card into another computer to test it.

What I could do I guess is install either XP or Vista with the card on this computer and see if that works? I have retail versions of both.

My second option is that I simply send this card back to the retailer and get a new one, either a fresh card or perhaps just pony up the difference for another card.

Could you possibly link me the list of what cards are compatible for Win 7?

 

[madtownidiot]

From the microsoft site

You could also burn a cd containing the extracted driver files..
or add the folder to the windows 7 disk image and burn a custom disk with drivers included.. but that requires a feature in poweriso, alcohol, or one of the other image burning utilities that is not available for free, a blank DVD, and a dvd burner..
IMO a $10 flash drive is the best option for the average user.. and a lot quicker solution than trying to RMA a graphics card that may not have anything wrong with it..If it doesn't work in another OS you'll still have the means to do a cleaner install of windows 7 when you get a new card by adding drivers for it during the install.. sometimes it's impossible to sucessfully install certain drivers after windows is installed.. that's been proven with XP and SATA HDDs, vista and certain ACHI and USB controllers.. with windows 7 it's perfectly good hardware microsoft wants you to replace first.

 

[spyknee]

If you are saying that you bought a pre packaged system, it arrived 2 days ago, and you are getting BSOD's.
RETURN IT!

Hey don't get me wrong, I'm all for being independant and fixing things myself, but this is one of those cases where you need to step away and make sure you get what you paid for.
personal opinion

 

[ChrisHed]

MadTown:

Later today I will install Vista and see how that goes.
After that I will create a USB FDD with Win 7 64-bit on it.

Now please correct me if I am wrong:
1. I'll follow the steps in the "Create a usb fdd key guide" you posted in the other thread.
2. When that is done, I'll Extract the drivers I want to pre-install and add them in a folder called "Device Drivers" on the usb fdd.

The Drivers I think I will be adding into that folder are:
Motherboard drivers for:
CPU
USB
LAN
Audio

Drivers for Graphics.

Any other drivers I should add?

3. Boot the computer to the FDD and run the Windows installer.

-- If I recall, when the installer launches yo uget 2 options, Upgrade or "Fresh install"

What choice should I use if I want to manually install drivers later? And when do I do the manual isntallation of them? After that first section of the install is done and the computer boots onto the HDD windows?


Spyknee:
The computer wasn't per-packaged per say. I selected all the parts and the retailer put it all together. Was not deliverd with Windows either.

So today I'll talk to them and see what they recon I should do, before I try the above.

 

[madtownidiot]

you don't have to reinstall vista to use the upgrade disk.
http://www.sevenforums.com/tutorials/31402-clean-install-upgrade-windows-7-version.html
use the custom install instead, and at the very least, format both HDD partitions before continuing with the install.. otherwise you have a good plan. I prefer the grub4dos method, but either will work, just make sure to format the FDD first.

 

[ChrisHed]

Ah, you misunderstood me.

I was talking about installing vista just to see if the graphics works there out of the box so to speak.

Then clean installing Win 7 if Vista shows the same errors.


Edit:
Was reading this thread: http://www.evga.com/forums/tm.aspx?m=586183

Recon that my issue could be caused by a conflict between Nvidia HD Sound and RealTek onboard sound drivers?

 

[madtownidiot]

Ah, you misunderstood me.

I was talking about installing vista just to see if the graphics works there out of the box so to speak.

Then clean installing Win 7 if Vista shows the same errors.


Edit:
Was reading this thread: PROCEEDURE to PERMANENTLY DISABLE THE NVIDIA HD sound device(BLACK SCREEN & LOGIN FIX)

Recon that my issue could be caused by a conflict between Nvidia HD Sound and RealTek onboard sound drivers?

not a bad idea. you could try disabling the onboard sound in bios if you have that option

 

[ChrisHed]

At the moment I have no more freezes or crashes.

What I did:
1. Clean install of Windows 7 Ultimate 64-bit

After install finished (In this order!):
2. Installed the Intel INF driver for my motherboard: GA-P55-USB3 -- Did not reboot.
3. Installed the 260.89 WHQL version of the 64 bit drivers. Chose Custom install and selected nothing but the Graphics Drivers and Clean install. -- Rebooted.
4. Installed Onboard LAN. -- Did not reboot.

After this I've run SC2, WoW, Futuremark Venture Benchmarks. Everything at max settings just to stress the system as much as I could.
I.e. WoW everything set on Ultra with 1920x1080 and 8x/16x, avraged 180 FPS (with vsynch off) and 48C on the GPU.

What I did not do:
Install Onboard Audio drivers. I let windows use its own drivers.
Install Nvidia HD Audio drivers. Dont need them.
Run Windows Update. -- Might do this later, but I want to see if the system is stable for a few days without doing this.