Solved BSOD Intermittently (Specifically when chrome is running)

tyler91

New member
Local time
11:14 PM
Messages
6
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: 000000000000002C
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF88005AC4BFE
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Was unable to upload health report because it was an invalid file.
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavilion dv6
OS
Windows 7 premium home edition x64
CPU
Intel core i5 M480 @ 2.67 GHz
Motherboard
ACPI x64
Memory
4.00 GB
Graphics Card(s)
Intel HD Graphics
Sound Card
Intel Display Audio
Monitor(s) Displays
Generic PnP Monitor
Hard Drives
320 GB ToshibaMK3261 GSYN
PSU
standard HP Laptop PSU
Case
Pavilion dv6 standard
Cooling
Internal fan (ACPI Thermal Zone)
HP Pavilion dv6, Win 7 home edition x64, about 6 months old, fresh install after replacing the hard drive.
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavilion dv6
OS
Windows 7 premium home edition x64
CPU
Intel core i5 M480 @ 2.67 GHz
Motherboard
ACPI x64
Memory
4.00 GB
Graphics Card(s)
Intel HD Graphics
Sound Card
Intel Display Audio
Monitor(s) Displays
Generic PnP Monitor
Hard Drives
320 GB ToshibaMK3261 GSYN
PSU
standard HP Laptop PSU
Case
Pavilion dv6 standard
Cooling
Internal fan (ACPI Thermal Zone)
Code:
Loading Dump File [G:\Kingston\BSODDmpFiles\tyler91\Windows_NT6_BSOD_jcgriff2\020112-12776-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0xfffff800`02c58000 PsLoadedModuleList = 0xfffff800`02e9d670
Debug session time: Wed Feb  1 09:06:23.736 2012 (GMT-7)
System Uptime: 0 days 0:11:29.813
Loading Kernel Symbols
...............................................................
................................................................
.........................
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {2c, 2, 1, fffff88005b09bfe}

Unable to load image \SystemRoot\system32\DRIVERS\NETwNs64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for NETwNs64.sys
*** ERROR: Module load completed but symbols could not be loaded for NETwNs64.sys
Probably caused by : NETwNs64.sys ( NETwNs64+21abfe )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 000000000000002c, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
Arg4: fffff88005b09bfe, address which referenced memory

Debugging Details:
------------------


WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80002f07100
 000000000000002c 

CURRENT_IRQL:  2

FAULTING_IP: 
NETwNs64+21abfe
fffff880`05b09bfe 89732c          mov     dword ptr [rbx+2Ch],esi

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xD1

PROCESS_NAME:  System

TRAP_FRAME:  fffff80000b9c3e0 -- (.trap 0xfffff80000b9c3e0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff88001695110 rbx=0000000000000000 rcx=fffff88001698ec0
rdx=fffff80002ed48d0 rsi=0000000000000000 rdi=0000000000000000
rip=fffff88005b09bfe rsp=fffff80000b9c570 rbp=fffffa8007b18bc8
 r8=0000000000000000  r9=0000000000000000 r10=0069004c00200069
r11=fffffa800969e878 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na po nc
NETwNs64+0x21abfe:
fffff880`05b09bfe 89732c          mov     dword ptr [rbx+2Ch],esi ds:13d5:00000000`0000002c=????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002cd41e9 to fffff80002cd4c40

STACK_TEXT:  
fffff800`00b9c298 fffff800`02cd41e9 : 00000000`0000000a 00000000`0000002c 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
fffff800`00b9c2a0 fffff800`02cd2e60 : fffffa80`0416a148 fffff880`0590e05e fffffa80`075aee20 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff800`00b9c3e0 fffff880`05b09bfe : 00000000`00000000 fffffa80`07b18bc8 fffffa80`00000002 00000000`000000c0 : nt!KiPageFault+0x260
fffff800`00b9c570 00000000`00000000 : fffffa80`07b18bc8 fffffa80`00000002 00000000`000000c0 00000000`000004ba : NETwNs64+0x21abfe


STACK_COMMAND:  kb

FOLLOWUP_IP: 
NETwNs64+21abfe
fffff880`05b09bfe 89732c          mov     dword ptr [rbx+2Ch],esi

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  NETwNs64+21abfe

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: NETwNs64

IMAGE_NAME:  NETwNs64.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4d237525

FAILURE_BUCKET_ID:  X64_0xD1_NETwNs64+21abfe

BUCKET_ID:  X64_0xD1_NETwNs64+21abfe

Followup: MachineOwner
---------

0: kd> lmvm NETwNs64
start             end                 module name
fffff880`058ef000 fffff880`0615b000   NETwNs64 T (no symbols)           
    Loaded symbol image file: NETwNs64.sys
    Image path: \SystemRoot\system32\DRIVERS\NETwNs64.sys
    Image name: NETwNs64.sys
    Timestamp:        Tue Jan 04 12:29:41 2011 (4D237525)
    CheckSum:         00823E68
    ImageSize:        0086C000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Update your wireless network adapter driver. Intel® Driver Update Utility
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
Thank you so much!
Had to use HP update because intel didn't want to play nice but thank you for helping! (even if I do lose an excuse for my papers being late :P)
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavilion dv6
OS
Windows 7 premium home edition x64
CPU
Intel core i5 M480 @ 2.67 GHz
Motherboard
ACPI x64
Memory
4.00 GB
Graphics Card(s)
Intel HD Graphics
Sound Card
Intel Display Audio
Monitor(s) Displays
Generic PnP Monitor
Hard Drives
320 GB ToshibaMK3261 GSYN
PSU
standard HP Laptop PSU
Case
Pavilion dv6 standard
Cooling
Internal fan (ACPI Thermal Zone)
You're welcome. Believe me, I feel your pain on the papers. I wrote a 95 page paper back in December. It was brutal. Crank out those papers! :)
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
Yikes! Thesis or a very demanding professor?
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavilion dv6
OS
Windows 7 premium home edition x64
CPU
Intel core i5 M480 @ 2.67 GHz
Motherboard
ACPI x64
Memory
4.00 GB
Graphics Card(s)
Intel HD Graphics
Sound Card
Intel Display Audio
Monitor(s) Displays
Generic PnP Monitor
Hard Drives
320 GB ToshibaMK3261 GSYN
PSU
standard HP Laptop PSU
Case
Pavilion dv6 standard
Cooling
Internal fan (ACPI Thermal Zone)
Thesis proposal.
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
I'm glad I've still got time to enjoy college before I get sucked into the time/soul consuming vortex that will be my thesis.
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavilion dv6
OS
Windows 7 premium home edition x64
CPU
Intel core i5 M480 @ 2.67 GHz
Motherboard
ACPI x64
Memory
4.00 GB
Graphics Card(s)
Intel HD Graphics
Sound Card
Intel Display Audio
Monitor(s) Displays
Generic PnP Monitor
Hard Drives
320 GB ToshibaMK3261 GSYN
PSU
standard HP Laptop PSU
Case
Pavilion dv6 standard
Cooling
Internal fan (ACPI Thermal Zone)
Enjoy it, and good luck on your papers. Feel free to mark this thread as solved if you are no longer experiencing crashes. :D
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
Back
Top