(bsod) irql_gt_zero_system_service

[eclucas]

Hello,
I have started with this BSOD 1 month ago, when I updated motherboard, cpu, memory and hd.
This blue window not appears allways I do something particular, is very unexpected.
Is very troublesome problem, ¿What can i do?

I attach the compressed file with the results of your program.
Thanks a lot,
Eder

 

[VistaKing]

eclucas

Your BSOD was caused by your Antivirus BitDefender . Uninstall BitDefender and install MSE

kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_GT_ZERO_AT_SYSTEM_SERVICE (4a)
Returning to usermode from a system call at an IRQL > PASSIVE_LEVEL.
Arguments:
Arg1: 000000007759132a, Address of system function (system call routine)
Arg2: 0000000000000002, Current IRQL
Arg3: 0000000000000000, 0
Arg4: fffff8800a23cb60, 0

Debugging Details:
------------------


PROCESS_NAME:  [B][COLOR="Red"]vsserv.exe[/COLOR][/B]

0a23c838  fffff880`04238a9aUnable to load image \??\C:\Program Files\Common Files\Bitdefender\Bitdefender Firewall\[COLOR="Red"][B]bdfwfpf.sys[/B][/COLOR], Win32 error 0n2
*** WARNING: Unable to verify timestamp for [COLOR="Red"][B]bdfwfpf.sys[/B][/COLOR]
*** ERROR: Module load completed but symbols could not be loaded for [B][COLOR="Red"]bdfwfpf.sys[/COLOR][/B]

MSE download link :ar: Microsoft Security Essentials - Microsoft Windows

   Note

You could always reinstall Bitdefender

* * * By the way * * *

Your Product key belongs to ACER while you're using a retail GIGABYTE motherboard. Please purchase a legit windows 7 and reinstall windows.

 

[eclucas]

Thanks for response, I going to talk with bit defender support and i will say you.
Thanks again.
Eder

 

[VistaKing]

Your Windows is counterfeit

 

[eclucas]

Hi VistaKing,
I going to see that,
Thanks!