BSOD issue

texmaster

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18
Hoping you guys can help
 

My Computer My Computer

At a glance

Windows 7 64i7 582032GB Corsair DominatorAsus 980
Computer type
PC/Desktop
OS
Windows 7 64
CPU
i7 5820
Motherboard
Asus x99
Memory
32GB Corsair Dominator
Graphics Card(s)
Asus 980
Monitor(s) Displays
2 U3011 Dell
Screen Resolution
1900X1200
Hard Drives
2x Samsung SSD 1TB in Raid 0 (OS)
2x 256 Samsung SSD in Raid 0
Corsair Force series 90GB
3x 4TB Hitachi Drives Raid 5
PSU
EVGA 1300
Case
Corsair 900D
Cooling
Air
Keyboard
Logitch G19
Mouse
Logitech MX
Internet Speed
Cable 190down 10 up
Antivirus
Bitdefender
Other Info
Malwarebytes Premium
Tex mate there are some dump issues with MBAM

Code:
*** WARNING: Unable to verify timestamp for [COLOR="Red"]mwac.sys[/COLOR]
*** ERROR: [COLOR="red"]Module load completed but symbols could not be loaded for mwac.sys[/COLOR]


Code:
PROCESS_NAME:  [COLOR="red"]mbamservice.ex[/COLOR]

CURRENT_IRQL:  2

ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre

LAST_CONTROL_TRANSFER:  from fffff80003402cae to fffff800032cc080

STACK_TEXT:  
fffff880`163b7168 fffff800`03402cae : 00000000`00000019 00000000`00000020 fffffa80`210c6350 fffffa80`210c6370 : nt!KeBugCheckEx
fffff880`163b7170 fffff880`01f27d2d : 00000000`00000008 00000000`00000008 00000000`676e7049 fffffa80`212be0ce : nt!ExDeferredFreePool+0x12da
fffff880`163b7220 fffff880`01cbe066 : 00000000`00000000 fffff880`01cba0c3 00000000`00000000 fffffa80`24f55ea0 : tcpip!IppInspectBuildHeaders+0x65d
fffff880`163b7500 fffff880`108c212d : 00000000`00000000 00000000`00000014 00000000`00000000 fffffa80`263b6b90 : fwpkclnt!FwpsConstructIpHeaderForTransportPacket0+0x20a
fffff880`163b75a0 00000000`00000000 : 00000000`00000014 00000000`00000000 fffffa80`263b6b90 fffffa80`263b6ba4 : mwac+0x612d


STACK_COMMAND:  kb

FOLLOWUP_IP: 
fwpkclnt!FwpsConstructIpHeaderForTransportPacket0+20a
fffff880`01cbe066 85c0            test    eax,eax

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  fwpkclnt!FwpsConstructIpHeaderForTransportPacket0+20a

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: fwpkclnt

IMAGE_NAME:  [COLOR="red"]fwpkclnt.sys[/COLOR]

DEBUG_FLR_IMAGE_TIMESTAMP:  533f5b09

IMAGE_VERSION:  6.1.7601.18438

FAILURE_BUCKET_ID:  X64_0x19_20_fwpkclnt!FwpsConstructIpHeaderForTransportPacket0+20a

BUCKET_ID:  X64_0x19_20_fwpkclnt!FwpsConstructIpHeaderForTransportPacket0+20a

The fwpkclnt is a Toshiba related issue and again I have no idea what that is referring to from what I can from the dumps

Plus there is a dump for NETIO which for me comes up as an update and I am not sure what that means but if it were me I would try a system restore.
The fwpkclnt is a Toshiba related issue and again I have no idea what that is referring to from what I can from the dumps.

I would at least run a sfc in safe mode anyway http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
 

My Computer My Computer

At a glance

Desk1 7 Home Prem / Desk2 10 Pro / Main lap A...Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i...Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop...Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
fwpkclnt.sys is a Windows driver which has the description FWP/IPsec Kernel-Mode API

NETIO.sys is the Network Input/Output System driver of Windows, a network driver which indicates a network driver at cause or protection software, in most cases it is protection software that is the cause.

My usual suggestion with Malwarebytes is to reinstall it using a new download, but first proper remove it
https://support.malwarebytes.org/customer/portal/articles/1835311?b_id=6438
Code:
10: kd> lmvm mwac
Browse full module list
start             end                 module name
fffff880`10af0000 fffff880`10b02000   mwac     T (no symbols)           
    Loaded symbol image file: mwac.sys
    Image path: \??\C:\Windows\system32\drivers\mwac.sys
    Image name: mwac.sys
    Browse all global symbols  functions  data
    Timestamp:        [COLOR="Red"]Wed Jun 18 04:06:34 2014[/COLOR] (53A0F42A)
    CheckSum:         0001D0FD
    ImageSize:        00012000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
 

My Computer My Computer

At a glance

Windows 10 Proi5-650016GB DDR4 2133 Crucial Ballistix Sport LTMSI GeForce GTX 1060 GAMING X 6G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
thank you both. I'm going to start with Malwarbytes uninstall and reinstall.

In the meantime I also got a bad pool header BSOD last night. Perhaps there is more info here?
 

My Computer My Computer

At a glance

Windows 7 64i7 582032GB Corsair DominatorAsus 980
Computer type
PC/Desktop
OS
Windows 7 64
CPU
i7 5820
Motherboard
Asus x99
Memory
32GB Corsair Dominator
Graphics Card(s)
Asus 980
Monitor(s) Displays
2 U3011 Dell
Screen Resolution
1900X1200
Hard Drives
2x Samsung SSD 1TB in Raid 0 (OS)
2x 256 Samsung SSD in Raid 0
Corsair Force series 90GB
3x 4TB Hitachi Drives Raid 5
PSU
EVGA 1300
Case
Corsair 900D
Cooling
Air
Keyboard
Logitch G19
Mouse
Logitech MX
Internet Speed
Cable 190down 10 up
Antivirus
Bitdefender
Other Info
Malwarebytes Premium

My Computer My Computer

At a glance

Windows 10 Proi5-650016GB DDR4 2133 Crucial Ballistix Sport LTMSI GeForce GTX 1060 GAMING X 6G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
I'll do that. Thank you again.
 

My Computer My Computer

At a glance

Windows 7 64i7 582032GB Corsair DominatorAsus 980
Computer type
PC/Desktop
OS
Windows 7 64
CPU
i7 5820
Motherboard
Asus x99
Memory
32GB Corsair Dominator
Graphics Card(s)
Asus 980
Monitor(s) Displays
2 U3011 Dell
Screen Resolution
1900X1200
Hard Drives
2x Samsung SSD 1TB in Raid 0 (OS)
2x 256 Samsung SSD in Raid 0
Corsair Force series 90GB
3x 4TB Hitachi Drives Raid 5
PSU
EVGA 1300
Case
Corsair 900D
Cooling
Air
Keyboard
Logitch G19
Mouse
Logitech MX
Internet Speed
Cable 190down 10 up
Antivirus
Bitdefender
Other Info
Malwarebytes Premium
Just to add to axe's post this is quite an article but it odes put it in fairly simple language - RAM assignment
Everything You Need to Know About the Dual-, Triple-, and Quad-Channel Memory Architectures - Enabling Dual Channel (Intel and AMD Socket AM3+) of 10 - Hardware Secrets

Now the last dump is still showing an issue with MBAM - is that running real time because maybe the Bitdefender doesn't like it too much. I know I have had some issues with Kaspersky with other scanners so maybe it is worth forgoing the MBAM - if it is a paid for version. Am just wondering too if disabling Bitdefender would make any difference.
 

My Computer My Computer

At a glance

Desk1 7 Home Prem / Desk2 10 Pro / Main lap A...Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i...Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop...Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
Just to add to axe's post this is quite an article but it odes put it in fairly simple language - RAM assignment
Everything You Need to Know About the Dual-, Triple-, and Quad-Channel Memory Architectures - Enabling Dual Channel (Intel and AMD Socket AM3+) of 10 - Hardware Secrets

Now the last dump is still showing an issue with MBAM - is that running real time because maybe the Bitdefender doesn't like it too much. I know I have had some issues with Kaspersky with other scanners so maybe it is worth forgoing the MBAM - if it is a paid for version. Am just wondering too if disabling Bitdefender would make any difference.

I have it completely uninstalled as of this morning my time so about 18 hours so far.

Here's hoping :)

Thanks again.
 

My Computer My Computer

At a glance

Windows 7 64i7 582032GB Corsair DominatorAsus 980
Computer type
PC/Desktop
OS
Windows 7 64
CPU
i7 5820
Motherboard
Asus x99
Memory
32GB Corsair Dominator
Graphics Card(s)
Asus 980
Monitor(s) Displays
2 U3011 Dell
Screen Resolution
1900X1200
Hard Drives
2x Samsung SSD 1TB in Raid 0 (OS)
2x 256 Samsung SSD in Raid 0
Corsair Force series 90GB
3x 4TB Hitachi Drives Raid 5
PSU
EVGA 1300
Case
Corsair 900D
Cooling
Air
Keyboard
Logitch G19
Mouse
Logitech MX
Internet Speed
Cable 190down 10 up
Antivirus
Bitdefender
Other Info
Malwarebytes Premium
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