BSOD - Kernel Power Event 41

[JosephKing44203]

I recently have had issues with BSOD and can't seem to resolve this occurence...In my event viewer I have found some information and have also found out how to retrieve dump file which is attached as follows. This link is also describing an issue logged into event viewer when BSOD happens...

https://technet.microsoft.com/en-us/library/7ed11100-3cf1-4351-951e-8ec409a7de03.aspx



Zip file contains information produced after running .exe program for windows 7....dump files etc.

 

[Laith]

Hiya and welcome to SevenForums!rb:

BugCheck 124, {0, fffffa800823c8f8, 0, 0}

Probably caused by : hardware[CODE]IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

[/CODE]

BugCheck A, {10, 2, 0, fffff80002cc8bd9}

Probably caused by : tcpip.sys ( tcpip!IppFlushNeighborSet+140 )

BugCheck 10E, {1f, fffff8a002c6fdb0, 0, 5d7}

Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+148 )

Run sfc /scannow and chkdsk /r.
Install the latest updates from Windows Update.

Do the exact same steps for chkdsk /r but instead of typing in sfc /scannow type chkdsk /r.

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Run Prime95, when running it check the temps. If they go too high stop the test. http://www.sevenforums.com/tutorials/100352-hardware-stress-test-prime95.html

 

[JosephKing44203]

So when running prime95 test what temp would be to high?

 

[Laith]

The CPU's temp and possibly the motherboards.

 

[JosephKing44203]

Im think its the power supply causing the crash....the temp doesnt get overly hot just that the voltage is high....any input?

 

[Laith]

Hmm, in rare cases it might be the PSU but i don't think it is this time. Is the CPU Cooler working ok?

 

[JosephKing44203]

Like I said its not getting hot but the voltage is running high....and being that its a power problem im pointing my finger at the psu but I dont know to much about the issue...

 

[Laith]

I know that you said that. In stresses the voltage is supposed to get high because it is stressing the CPU very much. It dosen't hurt to check the PSU though. Can you borrow a friend's PSU and check?

 

[JosephKing44203]

Thats what I am working on now is trying to get another psu from a friend to test it but even when the computer isnt stressed and sitting idle its not heating up but the voltage is consistantly high. Also going to try and send the dump files and event error messages in attachment again.

 

[Laith]

That sounds like a PSU issue for sure.

 

[JosephKing44203]

Here is the error report from event viewer.

 

[Laith]

Yup, i'm certain that the PSU is having some issues.

 

[JosephKing44203]

well i'm going to look into this issue and exchange parts or what not and do whatever i have to to get the resolve for this issue....although the issue is still occuring i want to thank you for your time and support.

 

[Laith]

No problem! It is my duty to help!

Good luck with exchanging parts!