Solved BSOD Locale ID:1033 - BCCode: 4a - Win7 Ultimate 64-bit

yrralrellim

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Location
Shenandoah Valley, VA
First BSOD since purchasing this used ASUS K54C (X54C) laptop over two weeks ago. OS screen access was locked by me overnight and there was no immediate\direct activity going on by any user. Discovered BSOD message when logging back on this morning.

Sorry .... Error in title: THIS machine in Windows 7 Home Premium 64-bit.
 
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My Computer My Computer

At a glance

Microsoft Windows 7 Professional 32-bit 7601 ...Mobile Intel(R) Pentium(R) 4 - M CPU 1.70GHz2.00 GBATI Mobility Radeon 7500
Computer type
Laptop
Computer Manufacturer/Model Number
Dell Latitude C640
OS
Microsoft Windows 7 Professional 32-bit 7601 Multiprocessor Free Service Pack 1
CPU
Mobile Intel(R) Pentium(R) 4 - M CPU 1.70GHz
Motherboard
Dell Computer Corporation
Memory
2.00 GB
Graphics Card(s)
ATI Mobility Radeon 7500
Sound Card
Crystal WDM Audio Codec
Hard Drives
SAMSUNG MP0603H ATA Device
Antivirus
Outpost Security Suite Pro
Browser
Chrome
It appears that the bugcheck you have is caused by an IRQL not lowering to low-level (or passive mode) when the processor returns to user-mode thread scheduling. It points to vsserv.exe which is a program called Bitdefender. I would highly recommend uninstalling Bitdefender and installing another antivirus like Microsoft security essentials or avast antivirus.
 
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My Computer My Computer

Computer type
PC/Desktop
MSE to replace BitDefender

:geek: Thanks so much! I'll give that a whirl and start a new post if BSOD occurs with MSE.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 32-bit 7601 ...Mobile Intel(R) Pentium(R) 4 - M CPU 1.70GHz2.00 GBATI Mobility Radeon 7500
Computer type
Laptop
Computer Manufacturer/Model Number
Dell Latitude C640
OS
Microsoft Windows 7 Professional 32-bit 7601 Multiprocessor Free Service Pack 1
CPU
Mobile Intel(R) Pentium(R) 4 - M CPU 1.70GHz
Motherboard
Dell Computer Corporation
Memory
2.00 GB
Graphics Card(s)
ATI Mobility Radeon 7500
Sound Card
Crystal WDM Audio Codec
Hard Drives
SAMSUNG MP0603H ATA Device
Antivirus
Outpost Security Suite Pro
Browser
Chrome
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